Eyewear Repair Express

★☆☆☆☆
  • 2712 Clairmont Rd NE

    Atlanta, GA 30329

    Map & Directions
  • 404-486-0603

About Eyewear Repair Express

Hours
Mon - Fri, 10am - 6pm

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1.0 4
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this company needs to be put out of business for false advertising
I sent my glasses here 3 months ago from Kansas..They lost them initially ..then broke them. I call and write them repeatedly and they do not have the courtesy to apologize or make compensation. I paid $500 for these glasses and cannot drive at night without them. Simply put..they do not care and hope I will just give up.My glasses needed one screw replaced. That is all they needed. I wanted to save a 100 mile trip to Kansas City to get them fixed. Now I am going to have to travel to Atlanta to take these incompetents to court for false advertising. For others who have been treated as terribly,.take them to court...they cannot advertise quick repair and then fail to deliver. .

0
★☆☆☆☆

this company needs to be put out of business for false advertising
I sent my glasses here 3 months ago from Kansas..They lost them initially ..then broke them. I call and write them repeatedly and they do not have the courtesy to apologize or make compensation. I paid $500 for these glasses and cannot drive at night without them. Simply put..they do not care and hope I will just give up.My glasses needed one screw replaced. That is all they needed. I wanted to save a 100 mile trip to Kansas City to get them fixed. Now I am going to have to travel to Atlanta to take these incompetents to court for false advertising. For others who have been treated as terribly,.take them to court...they cannot advertise quick repair and then fail to deliver. .

Pros: none

Cons: never returned my glasses, but charged me for the repair.

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It took over two months to have my frames returned and the repair was ugly and very weak -- not color matching and 90% strength like they advertise. My frames were Nike Flexon, they said they could repair them and they failed since they broke again in the same spot 1 week later. Don't trust these people, they cannot do what they advertise. I should have saved the $55dollars and searched ebay for a set of these discontinued frames -- I found brand new ones for $90 on ebay. Stay away from eyewearrepairexpress.com -- if you work for the BBB, investigate them please.

1
★☆☆☆☆

It took over two months to have my frames returned and the repair was ugly and very weak -- not color matching and 90% strength like they advertise. My frames were Nike Flexon, they said they could repair them and they failed since they broke again in the same spot 1 week later. Don't trust these people, they cannot do what they advertise. I should have saved the $55dollars and searched ebay for a set of these discontinued frames -- I found brand new ones for $90 on ebay. Stay away from eyewearrepairexpress.com -- if you work for the BBB, investigate them please.

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Eyewear Repair Express has had my sunglasses since the beginning of April (I still don't have them back) Express???? I don't think so.... I could have learned to WELD and have repaired myself by now, or more realistically, found someone else to do them while I wait. The story keeps changing (three weeks ago when I called I was told my glasses were in the mail...they never arrived); now I'm supposed to receive them by 6/19/08. We'll see...

0
★☆☆☆☆

Eyewear Repair Express has had my sunglasses since the beginning of April (I still don't have them back) Express???? I don't think so.... I could have learned to WELD and have repaired myself by now, or more realistically, found someone else to do them while I wait. The story keeps changing (three weeks ago when I called I was told my glasses were in the mail...they never arrived); now I'm supposed to receive them by 6/19/08. We'll see...

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Owner Bart Beasley is a thief. I sent my glasses to be repaired and they claim they sent them back but I never recieved my $300 glasses. They sid I had theopion to send them insured but they never informed me of this or had the option on their website. They did not trac the item nor care to return the many calls from post office tracers to track get his help in racking the package. He adamently refused to reimburse me for the glasses. NEVER deal with this company. They are just AWFUL and don't care NAYTHING about the custmer as he told me "I m not in the business of cutting checks." What a creep! ANd the mamager Greg just shields calls from being put through to the owner Bart. They are all terrible!

1
★☆☆☆☆

Owner Bart Beasley is a thief. I sent my glasses to be repaired and they claim they sent them back but I never recieved my $300 glasses. They sid I had theopion to send them insured but they never informed me of this or had the option on their website. They did not trac the item nor care to return the many calls from post office tracers to track get his help in racking the package. He adamently refused to reimburse me for the glasses. NEVER deal with this company. They are just AWFUL and don't care NAYTHING about the custmer as he told me "I m not in the business of cutting checks." What a creep! ANd the mamager Greg just shields calls from being put through to the owner Bart. They are all terrible!

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