Jiffy Lube

★★★★★
  • 2138 Briarcliff Rd NE

    Atlanta, GA 30329

    Map & Directions
  • 404-728-0591

About Jiffy Lube

Hours
Mon - Fri, 8am - 7pm; Sat, 8am - 6pm; Sun, 10am - 5pm
5.0 3
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I don't know how these people are able to charge 2 to 3 times the typical rates but they do. Maybe because suckers like me agreed to it. Do NOT be a sucker like me. No oil change should cost over $100 and certainly not the $127+ they TRIED

3
★★★★★

I don't know how these people are able to charge 2 to 3 times the typical rates but they do. Maybe because suckers like me agreed to it. Do NOT be a sucker like me. No oil change should cost over $100 and certainly not the $127+ they TRIED

.

Last week went in to get my car serviced (this is my 3rd time visiting this location). The assistant technician showed me what needed to be serviced. She was helpful and friendly and showed my what coupons could be applied. The service took about twice as long as expected, but it was due to the fact that there was only one head technician and a few difficult jobs ahead of mine. I didn't complain, but the head technician came over and explained why things took as long as they did. He also explained that he was not able to remove one of the parts necessary to complete one of the services I purcahsed, so we went back in and refunded some of my money. He could have just told me that he did everything and charged me for that service (I wouldn't have known), but he didn't. I appreciate them doing an honest and thorough job instead of rushing through it and charging me for work that they could not complete. I'll definitely be back in for my next service issue.

2
★★★★★

Last week went in to get my car serviced (this is my 3rd time visiting this location). The assistant technician showed me what needed to be serviced. She was helpful and friendly and showed my what coupons could be applied. The service took about twice as long as expected, but it was due to the fact that there was only one head technician and a few difficult jobs ahead of mine. I didn't complain, but the head technician came over and explained why things took as long as they did. He also explained that he was not able to remove one of the parts necessary to complete one of the services I purcahsed, so we went back in and refunded some of my money. He could have just told me that he did everything and charged me for that service (I wouldn't have known), but he didn't. I appreciate them doing an honest and thorough job instead of rushing through it and charging me for work that they could not complete. I'll definitely be back in for my next service issue.

Pros: The head technician was honest and friendly

Cons: Took longer than expected

.

Went in to get my car serviced. Assistant technician was friendly and explained what services should be done. The service ended up taking twice as long as it should have due to the fact that there were a few difficult jobs ahead of mine and there was only one head technician. I didn't complain, but he realized I was there for a while. He came over and apologized and explained why it took longer than expected. He was not able to complete one of the services I purchased (due to an issue with removing some of the parts). So, we went back inside and he refunded my payment for that. He could have just told me that he completed that service and let me drive away after having paid for it, but he was honest with me instead. He didn't have to explain the wait, but he did. I appreciate that he was honest and friendly. I also appreciate that he was thorough, even though he was under some stress to hurry up and finish. These attributes are hard to find in this industry; I will definnitely return.

2
★★★★☆

Went in to get my car serviced. Assistant technician was friendly and explained what services should be done. The service ended up taking twice as long as it should have due to the fact that there were a few difficult jobs ahead of mine and there was only one head technician. I didn't complain, but he realized I was there for a while. He came over and apologized and explained why it took longer than expected. He was not able to complete one of the services I purchased (due to an issue with removing some of the parts). So, we went back inside and he refunded my payment for that. He could have just told me that he completed that service and let me drive away after having paid for it, but he was honest with me instead. He didn't have to explain the wait, but he did. I appreciate that he was honest and friendly. I also appreciate that he was thorough, even though he was under some stress to hurry up and finish. These attributes are hard to find in this industry; I will definnitely return.

Pros: The head technician was honest and friendly

Cons: Took longer than expected; some service couldn't be finished

Editorial from

Well-known chain offers oil and maintenance services, including fluid replacement, battery checkups, tire rotation and fuel-system cleaning.

 

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