Clm Sanitation

★★★☆☆
  • 3351 N Henry Blvd

    Stockbridge, GA 30281

    Map & Directions
  • 770-474-9273

Communications & Utilities

Communications & Utilities
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DON'T WASTE YOUR MONEY!!! There are too many other companies that are cheaper and not worth the hassle! The customer service has always been the in the dumps and now the service matches it. New service guidelines charge for every

3
★★★★★

DON'T WASTE YOUR MONEY!!! There are too many other companies that are cheaper and not worth the hassle! The customer service has always been the in the dumps and now the service matches it. New service guidelines charge for every

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I have been using CLM for 29 years no problems with the service to speak of but when I got my last bill way to high. When I called them to see if there was a mistake on my bill she said the charge was correct. I called another company

3
★★★★★

I have been using CLM for 29 years no problems with the service to speak of but when I got my last bill way to high. When I called them to see if there was a mistake on my bill she said the charge was correct. I called another company

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I should start my own trash company so I can rape people out of their money like they do. How hard is it to pick up trash?! I mean really...Taking my business elsewhere!!

3
★★★★★

I should start my own trash company so I can rape people out of their money like they do. How hard is it to pick up trash?! I mean really...Taking my business elsewhere!!

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I have a friend that use to drive a garbage truck for CLM and he said they NEVER recycled the recyclables. All the recyclables ended up at the same place....the landfield. Very Sad.

3
★★★★★

I have a friend that use to drive a garbage truck for CLM and he said they NEVER recycled the recyclables. All the recyclables ended up at the same place....the landfield. Very Sad.

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We first signed up for CLM with a "Web Special" for $36 every billing cycle. All was well until the VERY FIRST BILL arrived which was way higher. I called thinking it was an oversight only to get a nasty lady on the phone who acted like

3
★★★★★

We first signed up for CLM with a "Web Special" for $36 every billing cycle. All was well until the VERY FIRST BILL arrived which was way higher. I called thinking it was an oversight only to get a nasty lady on the phone who acted like

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Is no stars an option? They suck. I paid them for 3 months of service. At the end of two months they have picked up the trash one time and that's when I called to have the truck come back. Just watched the driver ride right past the can again this morning. Maybe they should quit hiring degenerate crack addicts to drive their trucks?

1
★☆☆☆☆

Is no stars an option? They suck. I paid them for 3 months of service. At the end of two months they have picked up the trash one time and that's when I called to have the truck come back. Just watched the driver ride right past the can again this morning. Maybe they should quit hiring degenerate crack addicts to drive their trucks?

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Since moving to Henry County, I have had CLM's service. Their price seemed reasonable in the beginning since they offered recycling with no charge on a space available basis. Well, you get what you pay for! On numerous occasions, my

3
★★★★★

Since moving to Henry County, I have had CLM's service. Their price seemed reasonable in the beginning since they offered recycling with no charge on a space available basis. Well, you get what you pay for! On numerous occasions, my

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I have been with CLM for last 4 or 5 years. I would like to give them a high score for professionalism and timely pick-up. I really like that recently they added a phone call if our service is changed for a Holiday. Thanks CLM for a

3
★★★★★

I have been with CLM for last 4 or 5 years. I would like to give them a high score for professionalism and timely pick-up. I really like that recently they added a phone call if our service is changed for a Holiday. Thanks CLM for a

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We have been using CLM Sanitation, though it seems that they were purchased by another company, now Waste Industries.

My wife and I were living in Clayton County, for about 3 1/2 years, when we first signed up, the service was just

3
★★★★★

We have been using CLM Sanitation, though it seems that they were purchased by another company, now Waste Industries.

My wife and I were living in Clayton County, for about 3 1/2 years, when we first signed up, the service was just

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I two wish I had read the reviews,omg !!! This is the one of the worst company I have deal with since the recession, Most companies try to pleased their Old and New Customers to stay in business, from day one I have been getting the run around. I was told they wll bring my trash can in 7 to 10 business day, its about another week, call the company and they are Rude,Short,tell you they are on the way,its now two days,no trash can,no call. I have cancelled service.

2
★★☆☆☆

I two wish I had read the reviews,omg !!! This is the one of the worst company I have deal with since the recession, Most companies try to pleased their Old and New Customers to stay in business, from day one I have been getting the run around. I was told they wll bring my trash can in 7 to 10 business day, its about another week, call the company and they are Rude,Short,tell you they are on the way,its now two days,no trash can,no call. I have cancelled service.

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i used at company call vitos logistics their services is excellent only $11 at month their phone number is 770-696-4783

3
★★★★★

i used at company call vitos logistics their services is excellent only $11 at month their phone number is 770-696-4783

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I'm really not the type who likes to complain, but I, like many others reviewing, have used CLM for several years. I actually tried to get away from them a year or two ago because of very poor customer service. Now we're back with them

3
★★★★★

I'm really not the type who likes to complain, but I, like many others reviewing, have used CLM for several years. I actually tried to get away from them a year or two ago because of very poor customer service. Now we're back with them

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I have also been a CLM customer for many years and have always been satisfied until the past 3-4 years. I understand that times are tough but to raise our rates "because fuel went up" but not lowering the rates back down when the fuel went down.

0
★☆☆☆☆

I have also been a CLM customer for many years and have always been satisfied until the past 3-4 years. I understand that times are tough but to raise our rates "because fuel went up" but not lowering the rates back down when the fuel went down.

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I can't believe these people. I had some extra trash laid out and was even willing to pay extra to have it picked up but I was given 2 other phone numbers of business to pick up my trash. Now I have to pay and extra $70.00 to have it picked up!! I never heard of a waste company not picking up waste!!!!

0
★☆☆☆☆

I can't believe these people. I had some extra trash laid out and was even willing to pay extra to have it picked up but I was given 2 other phone numbers of business to pick up my trash. Now I have to pay and extra $70.00 to have it picked up!! I never heard of a waste company not picking up waste!!!!

Pros: Bad

Cons: Bad

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I called and paid for service that I NEVER got.....then it took over a month to get a refund.
This company is terrible !!!!

0
★☆☆☆☆

I called and paid for service that I NEVER got.....then it took over a month to get a refund.
This company is terrible !!!!

Pros: NONE

Cons: The Worst

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They missed pick ups 3 times. Thw wheel was broken on our can, it took 2 months to get it replaced. We finally cancelled and that was a month ago and they still have not picked up their can. They never answer the phone, you always have to leave a message and they never return the call. I don't recommend them at all.

0
★☆☆☆☆

They missed pick ups 3 times. Thw wheel was broken on our can, it took 2 months to get it replaced. We finally cancelled and that was a month ago and they still have not picked up their can. They never answer the phone, you always have to leave a message and they never return the call. I don't recommend them at all.

Pros: none

Cons: Terrible service

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I have only been a customer snce November and wishI had never become one. They have changed my pick up date three times already and they still can't get it right.

0
★☆☆☆☆

I have only been a customer snce November and wishI had never become one. They have changed my pick up date three times already and they still can't get it right.

Pros: None

Cons: Never know when the pick up date is

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We are long time customers and until this pst year had no complaints. Then CLM added extra inconvenient restrictions, but we lived with it. Then they spent a month of mail and phone messages to let us know our pick-up day was changeing. Today is the third week since the change and they have not come to our neighborhood on time yet. I was told when I called that they would not pick up the next day unless someone on the street complained. That is the only way they say they know if service was not provided. Well, today I contracted with Waste Management.

0
★☆☆☆☆

We are long time customers and until this pst year had no complaints. Then CLM added extra inconvenient restrictions, but we lived with it. Then they spent a month of mail and phone messages to let us know our pick-up day was changeing. Today is the third week since the change and they have not come to our neighborhood on time yet. I was told when I called that they would not pick up the next day unless someone on the street complained. That is the only way they say they know if service was not provided. Well, today I contracted with Waste Management.

Pros: Cheap

Cons: VERY unreliable

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I've been a customer for only a year and a half and never had a problem with the company until now all of a sudden. Last week my trash was not picked up and because there were only 3 small bags in it I didn't worry about it. Today they were supposed to pick up and have not been out as of yet. My can has been out at the curb since 7:30am and I work from home and haven't been anywhere. My neighbors' ( who is also a customer) can is still full as well. I contacted their customer service to ask if they are coming out today and the rude girl just kept repeating "they have until 6 to come out". I was never rude to her at any moment. It is now 4 (they usually come in the am before 10) and I will wait patiently and "pray" that they come out because my can is full and stinks and they have been PAID IN FULL.

0
★☆☆☆☆

I've been a customer for only a year and a half and never had a problem with the company until now all of a sudden. Last week my trash was not picked up and because there were only 3 small bags in it I didn't worry about it. Today they were supposed to pick up and have not been out as of yet. My can has been out at the curb since 7:30am and I work from home and haven't been anywhere. My neighbors' ( who is also a customer) can is still full as well. I contacted their customer service to ask if they are coming out today and the rude girl just kept repeating "they have until 6 to come out". I was never rude to her at any moment. It is now 4 (they usually come in the am before 10) and I will wait patiently and "pray" that they come out because my can is full and stinks and they have been PAID IN FULL.

Cons: not getting what I paid for

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This is the worst trash company I've ever dealt with. The thing that sucks is that it is the only one in my area. They will not pick up your trash on the days they are supposed to -forgetting holidays. ANd if you call them or email them to come pick it up their always honest drivers say that the trash was not out and they send you a bill for an extra $10.00. In this economy people can not afford for dishonest businesses. They need to discipline their drivers and have them do what they are paid to do. What happened to working for you money. Also, they say they come by my house early. Thats a joke. If they consider 1500 early they don't know what early is.

0
★☆☆☆☆

This is the worst trash company I've ever dealt with. The thing that sucks is that it is the only one in my area. They will not pick up your trash on the days they are supposed to -forgetting holidays. ANd if you call them or email them to come pick it up their always honest drivers say that the trash was not out and they send you a bill for an extra $10.00. In this economy people can not afford for dishonest businesses. They need to discipline their drivers and have them do what they are paid to do. What happened to working for you money. Also, they say they come by my house early. Thats a joke. If they consider 1500 early they don't know what early is.

Pros: None

Cons: Everything

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Their drivers are the laziest creatures in Georgia. Don't even attempt to try and recycle. Although it's now a law that they have to pick up recycling, they won't do it if it's cold outside because that would mean they have to drag their lazy a$$es out of their truck. We had to switch to a much more friendlier and responsible collection system, ADM. They are wonderful. I don't understand how CLM can do the business the way they do and still have customers. They are horrible, from the drivers to the people that answer their phone. Useless...

0
★☆☆☆☆

Their drivers are the laziest creatures in Georgia. Don't even attempt to try and recycle. Although it's now a law that they have to pick up recycling, they won't do it if it's cold outside because that would mean they have to drag their lazy a$$es out of their truck. We had to switch to a much more friendlier and responsible collection system, ADM. They are wonderful. I don't understand how CLM can do the business the way they do and still have customers. They are horrible, from the drivers to the people that answer their phone. Useless...

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Our experience with CLM Sanitation in Stockbridge, GA was unsatisfactory. CLM would regularly leave leftover garbage on the street. Multiple calls to their customer service were greeted by a difficult staff more concerned with covering each others back then caring for the customer. They have an outside vendor (Bill Matrix) that handles their billing and CLM accepts no responsibility for the mistakes of Bill Matrix (We also had billing problems). For Stockbridge sanitation pick-up, I recommend looking at other carriers like ADM or Robertson Sanitation.

1
★☆☆☆☆

Our experience with CLM Sanitation in Stockbridge, GA was unsatisfactory. CLM would regularly leave leftover garbage on the street. Multiple calls to their customer service were greeted by a difficult staff more concerned with covering each others back then caring for the customer. They have an outside vendor (Bill Matrix) that handles their billing and CLM accepts no responsibility for the mistakes of Bill Matrix (We also had billing problems). For Stockbridge sanitation pick-up, I recommend looking at other carriers like ADM or Robertson Sanitation.

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.

Our experience with CLM Sanitation in Stockbridge, GA was unsatisfactory. CLM would regularly leave leftover garbage on the street. Multiple calls to their customer service were greeted by a difficult staff more concerned with covering each others back then caring for the customer. They have an outside vendor (Bill Matrix) that handles their billing and CLM accepts no responsibility for the mistakes of Bill Matrix (We also had billing problems). For Stockbridge sanitation pick-up, I recommend looking at other carriers like ADM or Robertson Sanitation.

0
★☆☆☆☆

Our experience with CLM Sanitation in Stockbridge, GA was unsatisfactory. CLM would regularly leave leftover garbage on the street. Multiple calls to their customer service were greeted by a difficult staff more concerned with covering each others back then caring for the customer. They have an outside vendor (Bill Matrix) that handles their billing and CLM accepts no responsibility for the mistakes of Bill Matrix (We also had billing problems). For Stockbridge sanitation pick-up, I recommend looking at other carriers like ADM or Robertson Sanitation.

Pros: Pay every 3 months

Cons: Got an hour?

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I had been a CLM customer for eight years until today, when I cancelled my service due to rude employees and poor service. I made an appointment to have yard waste picked up and it never happened. They where supposed to pick up on Tuesday, the truck finally shows up today, Friday. My next door neighbor was having her roof replaced and the workers trucks parked in front of my house were forcing my neighbors to drive close to the branches, putting them at risk for damage. I finally took care of my own yard waste. I informed the person that I spoke to over the phone that if they did not intend to pick up when they said, why did they have me bring the waste out. They kept putting me off and stringing me along. I finally cancelled. I am going to be using the county bags which cost no more than two dollars per bag, and since I go to the recycling center often, it wont be a problem, and it will save me money, which is a good thing. I admit, I lost it on Thursday with the person over the phone. Others would have lost it sooner. Treat others the way you would want to be treated. Even more so when you run a business.

0
★☆☆☆☆

I had been a CLM customer for eight years until today, when I cancelled my service due to rude employees and poor service. I made an appointment to have yard waste picked up and it never happened. They where supposed to pick up on Tuesday, the truck finally shows up today, Friday. My next door neighbor was having her roof replaced and the workers trucks parked in front of my house were forcing my neighbors to drive close to the branches, putting them at risk for damage. I finally took care of my own yard waste. I informed the person that I spoke to over the phone that if they did not intend to pick up when they said, why did they have me bring the waste out. They kept putting me off and stringing me along. I finally cancelled. I am going to be using the county bags which cost no more than two dollars per bag, and since I go to the recycling center often, it wont be a problem, and it will save me money, which is a good thing. I admit, I lost it on Thursday with the person over the phone. Others would have lost it sooner. Treat others the way you would want to be treated. Even more so when you run a business.

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I've never seen a "sanitation company" aka; the trash man with such arrogance. For God's Sake you PICK UP THE TRASH. My biggest problem with them is the "Claw" that they use to pick up and empty the can; it promotes laziness. If something falls out of the can the lazy driver won't get out to pick it up. If there is an extra bag outside the can, the lazy driver won't get out to pick it up. If there is a car parked too close to the can, the lazy driver won't get out to move it. He destroyed my For Sale sign and has put divots in my yard with that damn thing. All the things other people said about dispatch and customer service; TRUE!! I saw their competition (now my sanitation company) Robertson Sanitation 770-944-4974 run up the driveway of one of their customers to retrieve a can that my neighbor forgot to put on the street. Now that's customer service.

0
★☆☆☆☆

I've never seen a "sanitation company" aka; the trash man with such arrogance. For God's Sake you PICK UP THE TRASH. My biggest problem with them is the "Claw" that they use to pick up and empty the can; it promotes laziness. If something falls out of the can the lazy driver won't get out to pick it up. If there is an extra bag outside the can, the lazy driver won't get out to pick it up. If there is a car parked too close to the can, the lazy driver won't get out to move it. He destroyed my For Sale sign and has put divots in my yard with that damn thing. All the things other people said about dispatch and customer service; TRUE!! I saw their competition (now my sanitation company) Robertson Sanitation 770-944-4974 run up the driveway of one of their customers to retrieve a can that my neighbor forgot to put on the street. Now that's customer service.

Pros: None

Cons: Read Below

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It took them a couple of weeks when we first signed up to pick up our trasha and get one of their trash cans. We had piles of garbage at our driveway from where we just moved in and they were too dumb to see it i guess.My neighbors service is cheaper and they won't let me have a second trash can and they let everyone else. I do not recommend them.

0
★☆☆☆☆

It took them a couple of weeks when we first signed up to pick up our trasha and get one of their trash cans. We had piles of garbage at our driveway from where we just moved in and they were too dumb to see it i guess.My neighbors service is cheaper and they won't let me have a second trash can and they let everyone else. I do not recommend them.

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Being a CLM sanitation customer is an exercise in frustration. It took this company two weeks to figure out where we are (even though there were CLM cans all along the street). We've found out that their "radio dispatch" as advertised on their website is apparently not to assist the customer. There is no corrective action if they miss a pick-up. You're just out of luck, and though they may tell you they'll come on another day, don't count on it. Your trash will sit there until the driver (whom they can neither locate nor contact) decides to come by and pick it up. If you are repeatedly missed, just go ahead and look for another service, because their phone staff can't help you and their Operations Manager "doesn't talk to customers". That's a quote from the phone staff. Save your self some time and money and try someone else!! CUSTOMER NO SERVICE!!!

0
★☆☆☆☆

Being a CLM sanitation customer is an exercise in frustration. It took this company two weeks to figure out where we are (even though there were CLM cans all along the street). We've found out that their "radio dispatch" as advertised on their website is apparently not to assist the customer. There is no corrective action if they miss a pick-up. You're just out of luck, and though they may tell you they'll come on another day, don't count on it. Your trash will sit there until the driver (whom they can neither locate nor contact) decides to come by and pick it up. If you are repeatedly missed, just go ahead and look for another service, because their phone staff can't help you and their Operations Manager "doesn't talk to customers". That's a quote from the phone staff. Save your self some time and money and try someone else!! CUSTOMER NO SERVICE!!!

Cons: NO SERVICE. Sporadic pick-up and no correction for missed pick ups.

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Great customer service. I have had their service for a long time. The drivers are so professional. My son loves watching their truck come down the street. Everytime he is out their the driver stops and shows him how it works. Also, they have been so easy to use. Their website is good too.

2
★★★★★

Great customer service. I have had their service for a long time. The drivers are so professional. My son loves watching their truck come down the street. Everytime he is out their the driver stops and shows him how it works. Also, they have been so easy to use. Their website is good too.

Pros: Very friendly service. They will bend over backwards to fix a problem

Cons: Not enough services like theirs

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We were customers of CLM for about 7 years. A mix up in our automated billing with our bank caused our account to fall behind. We never received notice of suspension. When the error was found, I quickly sent payments in. We received bill that showed us as only owing $5 then another for $40 and got different answers from different CSRs. What was particularly annoying was our bank sent electronic transactions yet CLM takes 14 days yes, 14 days, to processes an electronic transaction. After getting everything cleared up, or so I thought, I was promised a pick up (after 3 weeks without trash pickup), well, the trash was not picked up as promised. When I called the same day, I was told that they cannot pick up the trash and would have to wait another week. Now, I know the trash trucks and their drivers have radios-I had them use it one time to find out what was going on-being a customer for 7 years was not good enough to get our trash picked up. Their "customer service" is customer no-service. So I fired them and we are using ADM Sanitation-which allows us to use our own trash cans. I should have known something was up with CLM, one time we had a lot of trash so we put our own trash can out with CLM's and they threw the can away! So I don't recommend CLM at all.

0
★☆☆☆☆

We were customers of CLM for about 7 years. A mix up in our automated billing with our bank caused our account to fall behind. We never received notice of suspension. When the error was found, I quickly sent payments in. We received bill that showed us as only owing $5 then another for $40 and got different answers from different CSRs. What was particularly annoying was our bank sent electronic transactions yet CLM takes 14 days yes, 14 days, to processes an electronic transaction. After getting everything cleared up, or so I thought, I was promised a pick up (after 3 weeks without trash pickup), well, the trash was not picked up as promised. When I called the same day, I was told that they cannot pick up the trash and would have to wait another week. Now, I know the trash trucks and their drivers have radios-I had them use it one time to find out what was going on-being a customer for 7 years was not good enough to get our trash picked up. Their "customer service" is customer no-service. So I fired them and we are using ADM Sanitation-which allows us to use our own trash cans. I should have known something was up with CLM, one time we had a lot of trash so we put our own trash can out with CLM's and they threw the can away! So I don't recommend CLM at all.

Pros: When they pick up trash, they are good

Cons: Any problems and the service falls apart

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You can have your garbage removed for a reasonable price. The bill you in semesters and if you have extra items to be picked up there is a small fee for that as well. They are timely and the customer service is excellent!

4
★★★★☆

You can have your garbage removed for a reasonable price. The bill you in semesters and if you have extra items to be picked up there is a small fee for that as well. They are timely and the customer service is excellent!

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I have been with CLM Sanitation for 15 years and never have a problem with their service. They switched to the automated garbage truck and the service is just as good. Whenever I have to call them, they have great attitudes and ever better customer service. Everything is dealt with promptly and I would recommend this company to anyone. 20 years in the business and still the lowest price!!!

2
★★★★★

I have been with CLM Sanitation for 15 years and never have a problem with their service. They switched to the automated garbage truck and the service is just as good. Whenever I have to call them, they have great attitudes and ever better customer service. Everything is dealt with promptly and I would recommend this company to anyone. 20 years in the business and still the lowest price!!!

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Bad service, On hold for hours at a time, Never return messages, Constantly changing pick up dates and no reminders given. I do not recommend them at all.

0
★☆☆☆☆

Bad service, On hold for hours at a time, Never return messages, Constantly changing pick up dates and no reminders given. I do not recommend them at all.

 

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