Contrary to Mr P's experience, my experience with Ozzi's has been fantastic. John (the owner) was one of the Nally Lexus lead mechanics before he opened his own shop. We've been using him for our 3 Lexus cars for more than 5 years. Every experience has been excellent - prices are good, work has been "dealer quality", customer service has been excellent. Ozzi has a long list of satisfied customers.
We have never been "upsold" (something we noticed with some frequency from local dealer service departments), everthing promised has been done, and he is conscientious about letting us know what he has diagnosed, what the solutions will require, and what it will all cost.
We highly recommend Ozzi to anyone with a Lexus or Toyota.
George
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