Ashley Furniture HomeStore

★★☆☆☆
  • 1930 Mount Zion Rd

    Morrow, GA 30260

    Map & Directions
  • 770-472-4750

About Ashley Furniture HomeStore

Details
Hours
Sun 11am-7pm, Mon-Sat 10am-9pm

Home & Garden

Home & Garden
More choices in Morrow:
Resultset_next

Taylor's Custom Furniture

1334 S 1st St Stilwell, KS

Resultset_next

Finks Fine Furniture

1 E Main St Farmington, AR

2.3333 3
Hi! Sign in to let us know how Ashley Furniture HomeStore was?
Write a Review
.

We previously purchased furniture from this location with great success. However, we purchased a bedroom suite and was terribly dissappointed. The furniture was delivered and set up improperly. They scratched up the wall and the furniture during delivery. About 2 weeks after the delivery, my bed fell. I was 6 months pregnant and could not get up. They came back out to repair the bed. However, the only compensation that we received was a $200 credit. Wow! I have not been back to even use the credit. I have no desire to return to this store and will not recommend them to any one else.

0
★☆☆☆☆

We previously purchased furniture from this location with great success. However, we purchased a bedroom suite and was terribly dissappointed. The furniture was delivered and set up improperly. They scratched up the wall and the furniture during delivery. About 2 weeks after the delivery, my bed fell. I was 6 months pregnant and could not get up. They came back out to repair the bed. However, the only compensation that we received was a $200 credit. Wow! I have not been back to even use the credit. I have no desire to return to this store and will not recommend them to any one else.

.

There are some values to be found here but a lot of the furniture is the same style but in different fabrics. Some of the sales staff is helpful. Many were standing around conversing while customers had to seek them out for service.

3
★★★☆☆

There are some values to be found here but a lot of the furniture is the same style but in different fabrics. Some of the sales staff is helpful. Many were standing around conversing while customers had to seek them out for service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They obviously don't care if you've spent thousands of dollars with them because the customer service really is terrible. I bought an armoire from them, and the furniture was delivered outside of the time that was quoted to me. Needless to say that I missed the delivery, and was told that I would have to set another time and date. Also be charged another $80.00. After talking to several managers, they tried to make it seem like it was my fault that nobody was home when they delivered. It is one thing that they didn't believe me when I told them the time I was told the furniture would be delivered, but it is another thing that for someone who has previously spent thousands of dollars with this store on a whole living room set that they couldn't even work with me on this matter. I also tried to cancel the order while going through this inconvenience and was told I would be charged $300.00 restocking fee.I will never shop there again and I will never recommend this store to anyone.

1
★★★☆☆

They obviously don't care if you've spent thousands of dollars with them because the customer service really is terrible. I bought an armoire from them, and the furniture was delivered outside of the time that was quoted to me. Needless to say that I missed the delivery, and was told that I would have to set another time and date. Also be charged another $80.00. After talking to several managers, they tried to make it seem like it was my fault that nobody was home when they delivered. It is one thing that they didn't believe me when I told them the time I was told the furniture would be delivered, but it is another thing that for someone who has previously spent thousands of dollars with this store on a whole living room set that they couldn't even work with me on this matter. I also tried to cancel the order while going through this inconvenience and was told I would be charged $300.00 restocking fee.I will never shop there again and I will never recommend this store to anyone.

Editorial from

Chain of independently owned and operated stores selling leather sofas, love seats, entertainment centers and more for more than 50 years.

 

Wait, you're the expert.

If you've been to or used Ashley Furniture HomeStore, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review