Ed Sonoda Plumbing Inc

★★★★☆

About Ed Sonoda Plumbing Inc

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Home Construction & Remodeling

Home Construction & Remodeling
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The resident manager of our Honolulu condo recommended Sonoda Plumbing. But the previous review nearly kept me away because it was vicious and personal. After my positive experience today, I felt compelled to register on this website

3
★★★★★

The resident manager of our Honolulu condo recommended Sonoda Plumbing. But the previous review nearly kept me away because it was vicious and personal. After my positive experience today, I felt compelled to register on this website

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This is one of the worst experiences of my life. The plumber named Kyle kept changing the price from $590 to $400 and then back to $590. After asking for an estimate 3 times and not getting one, I finally said to just cancel the work order. He charged me $59 to initially come out and look at the problem. I called his boss, Ed and told him that I was concerned about not getting an estimate and Kyle repeated switching the prices around between the work and the cost of a new water heater. I also told Ed that he never said anything about the cost of coming out to look at the problem which was never fixed-noise from my kitchen faucet. He said it was SOP to charge $35 per hour for house calls. I'm still wondering why he charged me $59 since he was there for only 3/4 of an hour or 45 minutes. Don't go to Sonoda Plumbing they're a rip off!

0
★☆☆☆☆

This is one of the worst experiences of my life. The plumber named Kyle kept changing the price from $590 to $400 and then back to $590. After asking for an estimate 3 times and not getting one, I finally said to just cancel the work order. He charged me $59 to initially come out and look at the problem. I called his boss, Ed and told him that I was concerned about not getting an estimate and Kyle repeated switching the prices around between the work and the cost of a new water heater. I also told Ed that he never said anything about the cost of coming out to look at the problem which was never fixed-noise from my kitchen faucet. He said it was SOP to charge $35 per hour for house calls. I'm still wondering why he charged me $59 since he was there for only 3/4 of an hour or 45 minutes. Don't go to Sonoda Plumbing they're a rip off!

Cons: poor response time, tried to mix the price up and cost me more money than agreed upon, never gave estimate after repeatedly asking for one.

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