Kailua-Kona Auto Repair

★★★☆☆

About Kailua-Kona Auto Repair

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Automotive

Automotive
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I had my vehicle in the DEALERSHIP 6 consecutive times to find why vehicle was dieing out. I was frustrated. I call these guys up and made an appointment. They listened to my concerns and addressed the problem. The mechanics are sharp. I got an diagnoses with in 2 hours why my vehicle was dieing out. They called me with an estimate to repair vehicle. But the BEST thing is that they found a bulletin stating that it should be under factory warranty, and that I should take it back to the dealership and show them the bulletin. I was hesitant, to bring it back to the dealer ship. But i did. I informed them of the bulletin, they did the repairs and vehicle is still running fine to this day. Hats off to the guys and girls at Kailua Kona Auto Care Center

5
★★★★★

I had my vehicle in the DEALERSHIP 6 consecutive times to find why vehicle was dieing out. I was frustrated. I call these guys up and made an appointment. They listened to my concerns and addressed the problem. The mechanics are sharp. I got an diagnoses with in 2 hours why my vehicle was dieing out. They called me with an estimate to repair vehicle. But the BEST thing is that they found a bulletin stating that it should be under factory warranty, and that I should take it back to the dealership and show them the bulletin. I was hesitant, to bring it back to the dealer ship. But i did. I informed them of the bulletin, they did the repairs and vehicle is still running fine to this day. Hats off to the guys and girls at Kailua Kona Auto Care Center

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Had my diesel truck taken to this shop as they claimed to know how to work on diesel engines. All they could think of was cleaning the fuel system (basically just a flush) and charged me $500. Almost $40 of that just for a fuel treatment.

They should have used an alternate fuel source to run the engine and do a compression test first. When I asked for a compression test, they said they did not have the equipment and could not find the special part to fix it. I don't think they even tried to find the part, cause I found it myself the same day. Still was not running right, so I moved it as soon as I could to another shop to get it out of there.

If you have a diesel that requires a mechanic, STAY AWAY FROM THIS PLACE! If you have a gas engine that needs repair, I would still think about going to another place that is more honest with its service, qualifications and prices. If you check the Dept of Commerce & Consumer Affairs - State of Hawaii, under LIHA, INC, you will see various complaints against them.

1
★☆☆☆☆

Had my diesel truck taken to this shop as they claimed to know how to work on diesel engines. All they could think of was cleaning the fuel system (basically just a flush) and charged me $500. Almost $40 of that just for a fuel treatment.

They should have used an alternate fuel source to run the engine and do a compression test first. When I asked for a compression test, they said they did not have the equipment and could not find the special part to fix it. I don't think they even tried to find the part, cause I found it myself the same day. Still was not running right, so I moved it as soon as I could to another shop to get it out of there.

If you have a diesel that requires a mechanic, STAY AWAY FROM THIS PLACE! If you have a gas engine that needs repair, I would still think about going to another place that is more honest with its service, qualifications and prices. If you check the Dept of Commerce & Consumer Affairs - State of Hawaii, under LIHA, INC, you will see various complaints against them.

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0 out of 1 people found this review helpful.

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Kailua Kona Autocare Center has over 50 years experience in fixing and caring for cars. They are a full service auto repair company. Their service includes air conditioning service and repair, brakes, oil and lube service, transmissions repair, full diagnostics, engine repair and electrical repair. All of their mechanics are ASE Certified. They have friendly and efficient service.

4
★★★★☆

Kailua Kona Autocare Center has over 50 years experience in fixing and caring for cars. They are a full service auto repair company. Their service includes air conditioning service and repair, brakes, oil and lube service, transmissions repair, full diagnostics, engine repair and electrical repair. All of their mechanics are ASE Certified. They have friendly and efficient service.

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