Harper Car & Truck Rentals

★★★☆☆
19.725 -155.058
Map and Directions to Harper Car & Truck Rentals

808-969-1478

456 Kalanianaole Ave

Hilo, HI

96720

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About Harper Car & Truck Rentals

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Hours of Operation: Mon - Fri 7 am - 5 pm Saturday 7 am -12 noon Closed on Sunday Kona's Special Weekend Operating Hours click here

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Reviews 1 - 27 of 27.
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Loved the Toyota that we rented. It was a clean, new, and good looking vehicle. I was expecting a beater but they fooled me when they drove up the 2013 Toyota 4Runner. We were able to explore the whole island for the week that we were there.

5
★★★★★

Loved the Toyota that we rented. It was a clean, new, and good looking vehicle. I was expecting a beater but they fooled me when they drove up the 2013 Toyota 4Runner. We were able to explore the whole island for the week that we were there.

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We had a fabulous time in Hawaii. Harper Car and Truck Rentals was a huge reason that our trip was flawless. Their customer service was excellent. They picked us up from the airport and Stacey, the driver, gave us helpful hints on the sights to see. Willa, the rental agent, gave us a map and directions. She even gave us information on Mauna Kea. The lot guy, Jeff, inspected the 4x4 with us and marked down the preexisting damages on his clipboard. He was very thorough and he showed us the 4x4 operation. All the people were very friendly and helpful. I've never experienced this level of customer service at a car rental company before. With all their tips, we were able to enjoy the awesome sights of the Big Island and we strongly recommend that everyone rents from Harper Car and Truck Rentals at least once to experience what we did.

5
★★★★★

We had a fabulous time in Hawaii. Harper Car and Truck Rentals was a huge reason that our trip was flawless. Their customer service was excellent. They picked us up from the airport and Stacey, the driver, gave us helpful hints on the sights to see. Willa, the rental agent, gave us a map and directions. She even gave us information on Mauna Kea. The lot guy, Jeff, inspected the 4x4 with us and marked down the preexisting damages on his clipboard. He was very thorough and he showed us the 4x4 operation. All the people were very friendly and helpful. I've never experienced this level of customer service at a car rental company before. With all their tips, we were able to enjoy the awesome sights of the Big Island and we strongly recommend that everyone rents from Harper Car and Truck Rentals at least once to experience what we did.

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Rented a 4wd ranger for 3 days, cost was over $400. At the time I believed it to be the only option for driving up the saddle road and the Mauna Kea access road, I later learned those roads are in very good condition and really do not require 4wd. Save your money and rent somewhere else.

Harpers also does a "white glove" type inspection of the vehicle when it returns, I've never seen anything like it from a rental company, it's obnoxiously thorough. They spotted a small scratch on the rear bumper (normal parking lot door ding type damage, not through the primer) that hadn't been noticed and documented when we checked the vehicle out. They've submitted a damage report and I'm waiting to find out the outcome of that, sounds like a scam to me, hopefully I don??t have to take any legal action to get them to drop it.

2
★★☆☆☆

Rented a 4wd ranger for 3 days, cost was over $400. At the time I believed it to be the only option for driving up the saddle road and the Mauna Kea access road, I later learned those roads are in very good condition and really do not require 4wd. Save your money and rent somewhere else.

Harpers also does a "white glove" type inspection of the vehicle when it returns, I've never seen anything like it from a rental company, it's obnoxiously thorough. They spotted a small scratch on the rear bumper (normal parking lot door ding type damage, not through the primer) that hadn't been noticed and documented when we checked the vehicle out. They've submitted a damage report and I'm waiting to find out the outcome of that, sounds like a scam to me, hopefully I don??t have to take any legal action to get them to drop it.

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It was great to rent from Harper. We were able to drive up to the summit of Mauna Kea and drive to the Green Sand Beach with their 4x4. We would recommend them to anyone. Their rate is a little higher but it's worth it. No other rental car company will allow their 4x4 to Mauna Kea, only Harper. Their inspections were very thorough and we were happy when we returned the 4x4 that it received a clean bill of health! The rental agent was very professional and helpful. She gave us a map with the highlighted routes of where we were traveling to. Harper is a local company but they operate like a major car rental company. Like their slogan, Harper is the only way to the top!

5
★★★★★

It was great to rent from Harper. We were able to drive up to the summit of Mauna Kea and drive to the Green Sand Beach with their 4x4. We would recommend them to anyone. Their rate is a little higher but it's worth it. No other rental car company will allow their 4x4 to Mauna Kea, only Harper. Their inspections were very thorough and we were happy when we returned the 4x4 that it received a clean bill of health! The rental agent was very professional and helpful. She gave us a map with the highlighted routes of where we were traveling to. Harper is a local company but they operate like a major car rental company. Like their slogan, Harper is the only way to the top!

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Dealing with Harpers was the only negative in our trip to Hawaii. After reading internet forums we booked an SUV from Harpers for one day to go to Green Sands Beach. We had read this was the only rental in Big Island to allow off road. At the time of the booking and on the rental agreement we received no indication that we could not go off roads. Upon picking up the car they informed us we would be liable up to $2500 in damages if we took the car off roads! Realizing that they would charge us for any little scratch or dent (including previous ones) we obviously decided not to go ahead with the rental and they kept our deposit of a full day's rental. This is the first rental company that we've dealt with that charges your card before the rental! even after discussing with Ron, the manager he would not refund the deposit. VERY UNPROFESSIONAL AND MISLEADING!!

1
★☆☆☆☆

Dealing with Harpers was the only negative in our trip to Hawaii. After reading internet forums we booked an SUV from Harpers for one day to go to Green Sands Beach. We had read this was the only rental in Big Island to allow off road. At the time of the booking and on the rental agreement we received no indication that we could not go off roads. Upon picking up the car they informed us we would be liable up to $2500 in damages if we took the car off roads! Realizing that they would charge us for any little scratch or dent (including previous ones) we obviously decided not to go ahead with the rental and they kept our deposit of a full day's rental. This is the first rental company that we've dealt with that charges your card before the rental! even after discussing with Ron, the manager he would not refund the deposit. VERY UNPROFESSIONAL AND MISLEADING!!

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Harper may be the only company renting car to go to Mauna Kea but they suck!

First, it??s so expensive: 200 $/day

Second, you don??t have any insurance for you or the passengers.

Third, so within this 200 $/d you pay 40 $/d for a liability insurance? with a deductible of $ 2 500 !!! Ok, you may choose the cheaper one at 30 $/d but then the deductible is $ 5 000 ! LOL

Forth, they make a car inspection that is crazy: around 20 pics of the car! Be careful and more than that during your trip, if anyone touches your car with its door on a parking lot, it??s on you my dear.

Fifth, they closed a 5pm so if you have a flight at 5:30 or later, you??ll have to pay an extra $ 30 for this.

Last but not least, don??t expect much from the 4WD? We had a Subaru forester with an automatic gearbox and WITHOUT a differential block. Do you see the utility to have such a thing? I don??t. And the engine was so bad that on the way to Mauna Kea telescopes, it is was either shutting down with the 2nd speed or going at 5 000 rpm with the 1st one.

So, OK, they allow you to take the paddle road and to go up to the summit.
But, honestly, if you plan to go only on the paddle road and to the summit you DON??T need Harper!
The paddle road is a highway more than OK and the road to the summit could be easily done with a good 2WD. The unpaved section is only 4 miles long and there are no hole in it.

1
★☆☆☆☆

Harper may be the only company renting car to go to Mauna Kea but they suck!

First, it??s so expensive: 200 $/day

Second, you don??t have any insurance for you or the passengers.

Third, so within this 200 $/d you pay 40 $/d for a liability insurance? with a deductible of $ 2 500 !!! Ok, you may choose the cheaper one at 30 $/d but then the deductible is $ 5 000 ! LOL

Forth, they make a car inspection that is crazy: around 20 pics of the car! Be careful and more than that during your trip, if anyone touches your car with its door on a parking lot, it??s on you my dear.

Fifth, they closed a 5pm so if you have a flight at 5:30 or later, you??ll have to pay an extra $ 30 for this.

Last but not least, don??t expect much from the 4WD? We had a Subaru forester with an automatic gearbox and WITHOUT a differential block. Do you see the utility to have such a thing? I don??t. And the engine was so bad that on the way to Mauna Kea telescopes, it is was either shutting down with the 2nd speed or going at 5 000 rpm with the 1st one.

So, OK, they allow you to take the paddle road and to go up to the summit.
But, honestly, if you plan to go only on the paddle road and to the summit you DON??T need Harper!
The paddle road is a highway more than OK and the road to the summit could be easily done with a good 2WD. The unpaved section is only 4 miles long and there are no hole in it.

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My family and I were in Hilo during Christmas and rented a 4x4 from Harper Car and Truck for one week. We had an fantastic time during our vacation and it was in part with the 4x4 we rented. We were able to go up to the summit of Mauna Kea, to Waipio Valley, and the secluded beaches. We saw everything we wanted and more! These people were the best, giving us directions and helpful tips. We would rent from them again and we would recommend them to anyone!

5
★★★★★

My family and I were in Hilo during Christmas and rented a 4x4 from Harper Car and Truck for one week. We had an fantastic time during our vacation and it was in part with the 4x4 we rented. We were able to go up to the summit of Mauna Kea, to Waipio Valley, and the secluded beaches. We saw everything we wanted and more! These people were the best, giving us directions and helpful tips. We would rent from them again and we would recommend them to anyone!

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We had a stupendous time in Hawaii! We had a wonderful experience with Harper's and other businesses. Their staff was very professional, courteous, and very helpful and they exemplified the Aloha Spirit. Their 4x4 was very clean and pleasant to drive. We would highly recommend Harper Car and Truck Rentals to everyone.

5
★★★★★

We had a stupendous time in Hawaii! We had a wonderful experience with Harper's and other businesses. Their staff was very professional, courteous, and very helpful and they exemplified the Aloha Spirit. Their 4x4 was very clean and pleasant to drive. We would highly recommend Harper Car and Truck Rentals to everyone.

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Harpers charges customer for false damages. When we rented our truck they were telling someone who had just returned a van that there were dents on the roof that they might be billed for. The customer was incredulous - "we just went to see the Volcano and drove back" he said. We were just as incredulous when we were charged $800.00 for repairs to tires when we drove the truck less than 100 miles on paved roads. There is no recourse to these charges without damaging your credit rating. Go somewhere else.

1
★☆☆☆☆

Harpers charges customer for false damages. When we rented our truck they were telling someone who had just returned a van that there were dents on the roof that they might be billed for. The customer was incredulous - "we just went to see the Volcano and drove back" he said. We were just as incredulous when we were charged $800.00 for repairs to tires when we drove the truck less than 100 miles on paved roads. There is no recourse to these charges without damaging your credit rating. Go somewhere else.

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While on a cruise, we rented a car from Harper Car in Hilo. The service was excellent. When we disembarked from the ship, we met the Harper representative and their courtesy shuttle driver drove us to their office which was very close. The driver was very friendly and provided us with a map and explained the various sights we were looking to see. The rental agent was very friendly and professional. She was very thorough and went over the whole rental contract with us. They gave us a Mazda which was in great condition and it was the cleanest vehicle we've ever rented. With the provided map, we were able to enjoy all the sights we wanted to see. However, when we returned, we had two parties in front of us that didn't fill the gas and they were making a scene. The agent had to show them that the fuel gauge wasn't full. But they still were causing a ruckus. I assume they were embarrassed since they didn't fill up. Hello!!! Couldn't you read the fuel gauge??? Because of these two parties, we were delayed in getting back to the ship but we eventually did with time to spare. If it wasn't for the delay, I would have rated Harper Car with 5 stars. Overall, Harper Car was excellent. Unfortunately, we were only able to rent from them in Hilo and not on the other stops since they weren't on the other islands. We would highly recommend them to anyone. You can call them toll-free to reserve a vehicle.

4
★★★★☆

While on a cruise, we rented a car from Harper Car in Hilo. The service was excellent. When we disembarked from the ship, we met the Harper representative and their courtesy shuttle driver drove us to their office which was very close. The driver was very friendly and provided us with a map and explained the various sights we were looking to see. The rental agent was very friendly and professional. She was very thorough and went over the whole rental contract with us. They gave us a Mazda which was in great condition and it was the cleanest vehicle we've ever rented. With the provided map, we were able to enjoy all the sights we wanted to see. However, when we returned, we had two parties in front of us that didn't fill the gas and they were making a scene. The agent had to show them that the fuel gauge wasn't full. But they still were causing a ruckus. I assume they were embarrassed since they didn't fill up. Hello!!! Couldn't you read the fuel gauge??? Because of these two parties, we were delayed in getting back to the ship but we eventually did with time to spare. If it wasn't for the delay, I would have rated Harper Car with 5 stars. Overall, Harper Car was excellent. Unfortunately, we were only able to rent from them in Hilo and not on the other stops since they weren't on the other islands. We would highly recommend them to anyone. You can call them toll-free to reserve a vehicle.

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After reading some of the reviews, I was very skeptical about renting from Harpers. However, I rented a moving truck from them since U-Haul was going to charge over $200 for one day and they only charged $99. The service was great and the staff was friendly. Their truck ran great and was easy to drive. The lift gate was a back saver! I was scared at their inspection but I had no problems returning it since I did not damage the vehicle. I could see the previous areas where prior renters had caused some damage. They noted all the damaged at check out so I would not be charged for it upon return. In all my experiences at various car rentals, I've never seen an inspection as thorough as Harpers. Their inspection was the scariest thing about renting from them. But if you don't have any new damages, you don't need to worry about it. I would recommend this company to others. They were cheaper than U-Haul, had better vehicles, and also were friendlier.

5
★★★★★

After reading some of the reviews, I was very skeptical about renting from Harpers. However, I rented a moving truck from them since U-Haul was going to charge over $200 for one day and they only charged $99. The service was great and the staff was friendly. Their truck ran great and was easy to drive. The lift gate was a back saver! I was scared at their inspection but I had no problems returning it since I did not damage the vehicle. I could see the previous areas where prior renters had caused some damage. They noted all the damaged at check out so I would not be charged for it upon return. In all my experiences at various car rentals, I've never seen an inspection as thorough as Harpers. Their inspection was the scariest thing about renting from them. But if you don't have any new damages, you don't need to worry about it. I would recommend this company to others. They were cheaper than U-Haul, had better vehicles, and also were friendlier.

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BEWARE! If you want to risk an unexpected and very large unjust bill in the mail later, don't rent from these guys. They obviously are one of those rental companies that make most of their money from charging ridiculous and unjust damage charges. Just a 1 day rental and they managed to dream up a $400 damage charge and have basically told us they don't care if we didn't do it - that they are still sending us to collections if we don't pay. How unethical! Please pass the word along to anyone you may know considering these guys....hope to help others avoid the headache we now have from our bad consumer decision to do business with them (and sorry we didn't check the reviews first as I see a LOT of reviews with the same story about this company).

1
★☆☆☆☆

BEWARE! If you want to risk an unexpected and very large unjust bill in the mail later, don't rent from these guys. They obviously are one of those rental companies that make most of their money from charging ridiculous and unjust damage charges. Just a 1 day rental and they managed to dream up a $400 damage charge and have basically told us they don't care if we didn't do it - that they are still sending us to collections if we don't pay. How unethical! Please pass the word along to anyone you may know considering these guys....hope to help others avoid the headache we now have from our bad consumer decision to do business with them (and sorry we didn't check the reviews first as I see a LOT of reviews with the same story about this company).

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As a business owner, I become very skeptical of reviews. Reviews can be unjust. And in fairness to Harpers they are EXCELLENT! I just vacationed on the Big Island and rented a 4x4 from harpers. There service was exceptional. Yes, they did bring out these rolling mirrors and ran them under the Explorer I rented. They had me watch while they did this. I then signed agreeing to the existing damage, and then we were off for a wonderful 5 day stay on the Big Island. When I returned Harper??s ran the mirror again and wrote down all the dent and, scrapes. They did state that these types of damage happen when people go off roading and if not repaired it will void out the car warranty. I as business owner was impressed with their handling and professionalism. I would recommend harpers to anyone who goes on vacation to the Big Island.

5
★★★★★

As a business owner, I become very skeptical of reviews. Reviews can be unjust. And in fairness to Harpers they are EXCELLENT! I just vacationed on the Big Island and rented a 4x4 from harpers. There service was exceptional. Yes, they did bring out these rolling mirrors and ran them under the Explorer I rented. They had me watch while they did this. I then signed agreeing to the existing damage, and then we were off for a wonderful 5 day stay on the Big Island. When I returned Harper??s ran the mirror again and wrote down all the dent and, scrapes. They did state that these types of damage happen when people go off roading and if not repaired it will void out the car warranty. I as business owner was impressed with their handling and professionalism. I would recommend harpers to anyone who goes on vacation to the Big Island.

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I highly recommend Harper's. I must admit I was hesitant after reading some reviews but I went ahead and rented a 4x4. They were very thorough with their inspections and I understand why people were nervous. They have these mirrors on wheels to look at the undercarriage. The agents explained to me there were those that damaged the vehicle, not intentionally. When they were off-roading, they scraped and dented the undercarriage. When I returned my 4x4 rental, I was nervous when they were inspecting. But it was cleared since I didn't do any off-roading.
I went up to the summit of Mauna Kea and it was the best experience I've had. I was on a summit tour and the tour in the telescopes were awesome! The stargazing was great as well! If you go to the Big Island, you must visit Mauna Kea!
I would recommend Harper's to any one. If I was afraid of what others commented, I would have never experienced Mauna Kea. However, I've never seen inspections done like at Harper's. But with some of the damages, I can understand why they were so thorough. However, if you didn't do any off-roading, you will not need to worry. Rent with Harper's!

4
★★★★☆

I highly recommend Harper's. I must admit I was hesitant after reading some reviews but I went ahead and rented a 4x4. They were very thorough with their inspections and I understand why people were nervous. They have these mirrors on wheels to look at the undercarriage. The agents explained to me there were those that damaged the vehicle, not intentionally. When they were off-roading, they scraped and dented the undercarriage. When I returned my 4x4 rental, I was nervous when they were inspecting. But it was cleared since I didn't do any off-roading.
I went up to the summit of Mauna Kea and it was the best experience I've had. I was on a summit tour and the tour in the telescopes were awesome! The stargazing was great as well! If you go to the Big Island, you must visit Mauna Kea!
I would recommend Harper's to any one. If I was afraid of what others commented, I would have never experienced Mauna Kea. However, I've never seen inspections done like at Harper's. But with some of the damages, I can understand why they were so thorough. However, if you didn't do any off-roading, you will not need to worry. Rent with Harper's!

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The only way to go! I have rented many times from companies around the world and it was one of the best experiences ever. They exemplified the Aloha spirit with their customer service. The rental agent was the most professional person that I have ever rented from. She should be an example for everyone on customer service. The vehicle was the extremely clean compared to other vehicles I've rented. If you are ever on the Big Island of Hawaii, you will need to rent from Harpers!

5
★★★★★

The only way to go! I have rented many times from companies around the world and it was one of the best experiences ever. They exemplified the Aloha spirit with their customer service. The rental agent was the most professional person that I have ever rented from. She should be an example for everyone on customer service. The vehicle was the extremely clean compared to other vehicles I've rented. If you are ever on the Big Island of Hawaii, you will need to rent from Harpers!

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In Hilo, the people were friendly. At Harpers, the people were very friendly and helpful. When we disembarked off the cruise ship, there was an agent waiting and a courtesy shuttle to their office which was very close to the port. The driver gave us a map and directions to different sites. It was great since we didn't know what we wanted to do beforehand. The rental agent explained everything in a clear and concise manner. Our rental car was the cleanest car we have ever rented. I wish the major rentals can give us clean cars instead of dirty, roach infested ones. When we returned the car, the check-in was quick and we were back on the shuttle to the port. If you are on a cruise ship in Hilo, rent with Harpers. It was the best customer service we experienced with a car rental. You will not be disappointed. We'll recommend them to anyone.

5
★★★★★

In Hilo, the people were friendly. At Harpers, the people were very friendly and helpful. When we disembarked off the cruise ship, there was an agent waiting and a courtesy shuttle to their office which was very close to the port. The driver gave us a map and directions to different sites. It was great since we didn't know what we wanted to do beforehand. The rental agent explained everything in a clear and concise manner. Our rental car was the cleanest car we have ever rented. I wish the major rentals can give us clean cars instead of dirty, roach infested ones. When we returned the car, the check-in was quick and we were back on the shuttle to the port. If you are on a cruise ship in Hilo, rent with Harpers. It was the best customer service we experienced with a car rental. You will not be disappointed. We'll recommend them to anyone.

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We rented a 4x4 and it was the best thing we did while in Hawaii. We went up to the top of Mauna Kea! It was the best view we seen in our lives. We also went into Waipio Valley and it was nice. We can see why it's a spiritual place. Green Sands Beach was great as well. Harper Car and Truck Rentals were great. Their vehicle was clean and well maintained. They were very thorough with their inspection. We did damage the 4x4 when we bottomed out while going to Green Sands but they were understanding and didn't make us feel bad when we returned the vehicle. The people are so friendly!

5
★★★★★

We rented a 4x4 and it was the best thing we did while in Hawaii. We went up to the top of Mauna Kea! It was the best view we seen in our lives. We also went into Waipio Valley and it was nice. We can see why it's a spiritual place. Green Sands Beach was great as well. Harper Car and Truck Rentals were great. Their vehicle was clean and well maintained. They were very thorough with their inspection. We did damage the 4x4 when we bottomed out while going to Green Sands but they were understanding and didn't make us feel bad when we returned the vehicle. The people are so friendly!

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The folks at Harpers are great! They are friendly and helpful. I rented a moving truck since I had to move in town and the rate was cheap. I was uncomfortable with their inspection process but I can understand with all the damages people do. I could see some of the dents and scratches on the box. But when I returned, everything was fine since I did not add to the damages.

4
★★★★☆

The folks at Harpers are great! They are friendly and helpful. I rented a moving truck since I had to move in town and the rate was cheap. I was uncomfortable with their inspection process but I can understand with all the damages people do. I could see some of the dents and scratches on the box. But when I returned, everything was fine since I did not add to the damages.

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Returned a box van and did the mirror and white glove inspection. 3 months later got a bill for $1500. for scratches on the truck, which I know I did not do. This one will go to court.
Don't rent from them. They pull you in with there low rates!
Robert

3
★★★☆☆

Returned a box van and did the mirror and white glove inspection. 3 months later got a bill for $1500. for scratches on the truck, which I know I did not do. This one will go to court.
Don't rent from them. They pull you in with there low rates!
Robert

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We found their service to be super slow compared to the efficiency you see with the major companies. We returned a car on a Sunday at Kona to find only one overworked employee trying to do all the jobs inside and out for a line of customers. We barely made our flight after the one employee shut down the office to run the shuttle van. Then we were charged over $500 for small fender scratches. Found out from a Hilo B&B website that Harper's is known for this practice.

1
★☆☆☆☆

We found their service to be super slow compared to the efficiency you see with the major companies. We returned a car on a Sunday at Kona to find only one overworked employee trying to do all the jobs inside and out for a line of customers. We barely made our flight after the one employee shut down the office to run the shuttle van. Then we were charged over $500 for small fender scratches. Found out from a Hilo B&B website that Harper's is known for this practice.

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Harper's Car and Truck Rental is an absolute mess. If you are in need of a rental car or 4x4 DO NOT rent from Harper's.
We just returned from a two week vacation in Hawaii where we rented a car for only 24 hours. The hour we spent getting the car was an hour wasted on our trip. The men in the Kona office were absolute jerks to my husband and I. They had us running around in circles and didn't want to do anything to help things go smoothly.
What is so unfortunate, is that the people in the main office who answer the phones are helpful and friendly. We had no problem with them at all.
Our car was due back at 10:30 am and we pulled into the Harper's return dock at 10:33. The man behind the desk said "Running a little late, are we?" 3 minutes? You're going to charge us for 3 minutes? Unreal. It is clear to me that these two men in the Kona office are disgruntled, hate tourists and can't stand to see people enjoying themselves. If Harper's has a clue, they will get rid of these two dopes and get some people with real customer service skills.

1
★☆☆☆☆

Harper's Car and Truck Rental is an absolute mess. If you are in need of a rental car or 4x4 DO NOT rent from Harper's.
We just returned from a two week vacation in Hawaii where we rented a car for only 24 hours. The hour we spent getting the car was an hour wasted on our trip. The men in the Kona office were absolute jerks to my husband and I. They had us running around in circles and didn't want to do anything to help things go smoothly.
What is so unfortunate, is that the people in the main office who answer the phones are helpful and friendly. We had no problem with them at all.
Our car was due back at 10:30 am and we pulled into the Harper's return dock at 10:33. The man behind the desk said "Running a little late, are we?" 3 minutes? You're going to charge us for 3 minutes? Unreal. It is clear to me that these two men in the Kona office are disgruntled, hate tourists and can't stand to see people enjoying themselves. If Harper's has a clue, they will get rid of these two dopes and get some people with real customer service skills.

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Great experience with Harpers! They were very friendly on the phone and when we rented the 4x4. They answered every question we had about Mauna Kea and the summit tour. They gave us a free map and directions, and some info on the Visitor Center on Mauna Kea. We would recommend the summit tour. The tour into the telescopes was AWESOME! The star-gazing afterwards was great. It would have been better if we had our own telescope.Harpers inspected the vehicle very thoroughly which we have never seen before. The agent told us the inspection was for our benefit so we don't get charged for any pre-existing damage. They checked the undercarriage with mirrors. You should see the mirrors on the ceiling! They said it was for box trucks. When we returned the vehicle, there were no problems since we didn't cause any new damage. The vehicle was a Toyota FJ Cruiser and it was the cleanest vehicle we've rented. The car, a Pontiac G6, we got from Alamo was dirty compared to Harpers.We would strongly recommend Harper Car and Truck Rentals to anyone for their friendliness and great vehicles. And if you visit the Big Island of Hawaii, you need to go up to Mauna Kea.

5
★★★★★

Great experience with Harpers! They were very friendly on the phone and when we rented the 4x4. They answered every question we had about Mauna Kea and the summit tour. They gave us a free map and directions, and some info on the Visitor Center on Mauna Kea. We would recommend the summit tour. The tour into the telescopes was AWESOME! The star-gazing afterwards was great. It would have been better if we had our own telescope.Harpers inspected the vehicle very thoroughly which we have never seen before. The agent told us the inspection was for our benefit so we don't get charged for any pre-existing damage. They checked the undercarriage with mirrors. You should see the mirrors on the ceiling! They said it was for box trucks. When we returned the vehicle, there were no problems since we didn't cause any new damage. The vehicle was a Toyota FJ Cruiser and it was the cleanest vehicle we've rented. The car, a Pontiac G6, we got from Alamo was dirty compared to Harpers.We would strongly recommend Harper Car and Truck Rentals to anyone for their friendliness and great vehicles. And if you visit the Big Island of Hawaii, you need to go up to Mauna Kea.

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Upon returning your 4x4, Harper's will roll out huge mirrors on wheels and gouge you for the lightest of scratches on the "undercarriage" and then procceed to charge you for a new set of tires, even though the tires were chewed up and scary looking when you picked up the truck. Big scam !!!!

1
★☆☆☆☆

Upon returning your 4x4, Harper's will roll out huge mirrors on wheels and gouge you for the lightest of scratches on the "undercarriage" and then procceed to charge you for a new set of tires, even though the tires were chewed up and scary looking when you picked up the truck. Big scam !!!!

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The people who work at Harper's don't seem to be very capable. I have rented from them three times and have always had problems. The often lose reservations or don't provide the type of automobile that you ask for. They are especially inept when you attempt to reserve an item using their web-based rental service.

The first two times I rented from them, they charged my credit card an incorrect amount. The third time I rented from them they charged me for damage to the automobile that was there when I first rented the vehicle. The continuously charged my credit card for months after I rented from them. From talking to others, I get the impression that this is typicle behavior from them.

I would not in any circumstance recommend that you rent from Harpers.

1
★☆☆☆☆

The people who work at Harper's don't seem to be very capable. I have rented from them three times and have always had problems. The often lose reservations or don't provide the type of automobile that you ask for. They are especially inept when you attempt to reserve an item using their web-based rental service.

The first two times I rented from them, they charged my credit card an incorrect amount. The third time I rented from them they charged me for damage to the automobile that was there when I first rented the vehicle. The continuously charged my credit card for months after I rented from them. From talking to others, I get the impression that this is typicle behavior from them.

I would not in any circumstance recommend that you rent from Harpers.

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Harper Car and Truck Rentals of Hawaii is the leader in specialty rental vehicles. If you always wanted to drive to the top of Mauna Kea then this is the place to go to rent a 4 X 4 recreational vehicle. They also have 4 - 15 Passenger 4-wheel drive vehicles, 7-15 passenger 2-wheel drive vans, flat bed trucks, dump trucks and many more.

4
★★★★☆

Harper Car and Truck Rentals of Hawaii is the leader in specialty rental vehicles. If you always wanted to drive to the top of Mauna Kea then this is the place to go to rent a 4 X 4 recreational vehicle. They also have 4 - 15 Passenger 4-wheel drive vehicles, 7-15 passenger 2-wheel drive vans, flat bed trucks, dump trucks and many more.

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Latest reviews from Citysearch.

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We rented a 4x4 Toyota 4Runner and loved the experience. We dealt with the nicest and most helpful people at Harpers. We were able to drive with their 4x4 to the top of Mauna Kea and visit the inside of the Subaru Telescope. WOW!!! It was

6
★★★★★

We rented a 4x4 Toyota 4Runner and loved the experience. We dealt with the nicest and most helpful people at Harpers. We were able to drive with their 4x4 to the top of Mauna Kea and visit the inside of the Subaru Telescope. WOW!!! It was

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Rented a 4wd ranger for 3 days, cost was over $400. At the time I believed it to be the only option for driving up the saddle road and the Mauna Kea access road, I later learned those roads are in very good condition and really do not require 4wd. Save your money and rent somewhere else.

Harpers also does a ""white glove"" type inspection of the vehicle when it returns, I've never seen anything like it from a rental company, it's obnoxiously thorough. They spotted a small scratch on the rear bumper (normal parking lot door ding type damage, not through the primer) that hadn't been noticed and documented when we checked the vehicle out. They've submitted a damage report and I'm waiting to find out the outcome of that, sounds like a scam to me, hopefully I don??t have to take any legal action to get them to drop it.

2
★★☆☆☆

Rented a 4wd ranger for 3 days, cost was over $400. At the time I believed it to be the only option for driving up the saddle road and the Mauna Kea access road, I later learned those roads are in very good condition and really do not require 4wd. Save your money and rent somewhere else.

Harpers also does a ""white glove"" type inspection of the vehicle when it returns, I've never seen anything like it from a rental company, it's obnoxiously thorough. They spotted a small scratch on the rear bumper (normal parking lot door ding type damage, not through the primer) that hadn't been noticed and documented when we checked the vehicle out. They've submitted a damage report and I'm waiting to find out the outcome of that, sounds like a scam to me, hopefully I don??t have to take any legal action to get them to drop it.

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