T & T Tinting Specialists Inc

★★★☆☆
Call Today to Make an Appointment!
  • 1014 Kawaiahao St

    Honolulu, HI 96814

    Map & Directions
  • 808-596-8468

About T & T Tinting Specialists Inc

Hours
Mon-Sat 8am-5pm

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 5
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T&T tinting returned my car to me with stains all over the ceiling and seats. They ruined my back window and refuse to take responsibility for any of their actions. Please don't make the same mistake as I did of going there.

3
★★★★★

T&T tinting returned my car to me with stains all over the ceiling and seats. They ruined my back window and refuse to take responsibility for any of their actions. Please don't make the same mistake as I did of going there.

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This place is horrible! They damaged the leather in my brand new car and I have gone back and forth with them about repairing the damages! I even have a damage report filled out by one of their managers!...And they still don't want to own up to their mistake! T&T keeps giving me the run around and I am going to report a complaint to the better business bureau, among others. Please do not take your car here! They are completely negligent! I do not wish the ordeal I am going through on anyone! I have had so much stress and have even cried! There are many better, cheaper options for tint that will NOT damage your car!

I just wish I did my research better and listened to the other reviews I found on google about this place... Other people have had the same issues with damages...

0
★☆☆☆☆

This place is horrible! They damaged the leather in my brand new car and I have gone back and forth with them about repairing the damages! I even have a damage report filled out by one of their managers!...And they still don't want to own up to their mistake! T&T keeps giving me the run around and I am going to report a complaint to the better business bureau, among others. Please do not take your car here! They are completely negligent! I do not wish the ordeal I am going through on anyone! I have had so much stress and have even cried! There are many better, cheaper options for tint that will NOT damage your car!

I just wish I did my research better and listened to the other reviews I found on google about this place... Other people have had the same issues with damages...

Cons: Liars. Cheaters. Expensive.

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We took our car into T&T tinting in salt lake for a complete tint job. When we went to retrieve our car we noticed one of the windows were scratched. They had very severely scratched the window of our vehicle that was only a month old. They informed us that they would make an appointment for our vehicle with a auto glass establishment to have it replaced. We had to wait 3 weeks until we could take our car in to get serviced. A few days later we discovered one of the door handles were not working. We took it back and they fixed the problem. When we finally went to get the window replaced we were told they did not have the correct window for our vehicle. We then had to wait another 3 weeks.

When we took the car in the second time to get the window fixed we were told T&T would pick up our car and have the tint finished and to pick the car up before 5pm. We went to go get the car at 4:30 and they informed us they never "got around" to it and it was still at the glass establishment which had closed for the day and we could not even go get our car. This is one of the worst experiences with a business and i would not recommend them to anyone.

1
★☆☆☆☆

We took our car into T&T tinting in salt lake for a complete tint job. When we went to retrieve our car we noticed one of the windows were scratched. They had very severely scratched the window of our vehicle that was only a month old. They informed us that they would make an appointment for our vehicle with a auto glass establishment to have it replaced. We had to wait 3 weeks until we could take our car in to get serviced. A few days later we discovered one of the door handles were not working. We took it back and they fixed the problem. When we finally went to get the window replaced we were told they did not have the correct window for our vehicle. We then had to wait another 3 weeks.

When we took the car in the second time to get the window fixed we were told T&T would pick up our car and have the tint finished and to pick the car up before 5pm. We went to go get the car at 4:30 and they informed us they never "got around" to it and it was still at the glass establishment which had closed for the day and we could not even go get our car. This is one of the worst experiences with a business and i would not recommend them to anyone.

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1 out of 2 people found this review helpful.

Business Response:

So sorry for the inconvenience . . . Unfortunately, things can happen when working on autos, no matter how careful we are and how many yrs of experience we have. When it does, we do everything in our power to remedy the situation to make sure that the vehicle is returned in the same or better condition than we received it. In this case, a scratch appeared on a window after tinting, which can happen if the Tech unknowingly uses a bad blade for cleaning the window. Sometimes scratches are already there, but are only noticeable after the tinting is applied (darkened windows highlights flaws in glass). Even in these cases, if we missed the scratch on the check-in with the client, then we own-up and we replace the glass. The delays on the replacement of the glass on this vehicle were beyond T&T Tinting's control, and we were as upset with the Glass company as "anonymous" was. We pride ourselves on 100% satisfaction and have built our business over the past 26 yrs on a 90% referral rate & thousands of truly satisfied customers. I am sorry that you say that you will never return, and I can understand that, but hope that we will be able to serve you again one day. Mahalo, Tommy Silva, President / CEO.
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The truck looks alright, I just spent way more than I should have. I expected the best and got average. SHOP AROUND!!!!! If you got a "Friend in the business", you should get a price break.

1
★★★☆☆

The truck looks alright, I just spent way more than I should have. I expected the best and got average. SHOP AROUND!!!!! If you got a "Friend in the business", you should get a price break.

Pros: location

Cons: unfriendly

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I waited about an hour for my two windows to be tinted, not bad in my opinion. The cashier was friendly and courteous. The tint looks (only 2 months old) but they did scratch a small panel on one of the doors. I was notified about it when I picked it up and they already put in an order to replace it with the manufacturer. If they hadn't told me about the scratch I wouldn't have noticed! Mistakes happen but I think they have a great business integrity and customer service. Price was on the high side but tinting is a luxury but in Hawaii an essential one.

4
★★★★☆

I waited about an hour for my two windows to be tinted, not bad in my opinion. The cashier was friendly and courteous. The tint looks (only 2 months old) but they did scratch a small panel on one of the doors. I was notified about it when I picked it up and they already put in an order to replace it with the manufacturer. If they hadn't told me about the scratch I wouldn't have noticed! Mistakes happen but I think they have a great business integrity and customer service. Price was on the high side but tinting is a luxury but in Hawaii an essential one.

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1 out of 2 people found this review helpful.

Message from T & T Tinting Specialists Inc

Tinting Hawaii's Windows Since 1982

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