Carpet One America

★★☆☆☆
  • 302 Sand Island Access Rd

    Honolulu, HI 96819

    Map & Directions
  • 808-832-2000

About Carpet One America

Hours
Mon-Sat 9am-5pm

Home & Garden

Home & Garden
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At American Carpet One there's only a space for one signature: yours. They don't sign the contract because it doesn't convey any rights to the consumer. It doesn't mention an installation date other than to say that if they fail to install the carpet within 30 days then the customer still must pay 50% of the total (for no product and no service).

I asked when they could install a carpet. The salesman gave me a date. I asked if they could guarantee installation by that date. He said yes. I wrote into the contract that if they didn't install by the agreed upon date then they would refund my deposit. Then the salesman was like, "Whoa! Now you're threatening us. We don't accept threats." This was for in-stock carpeting. They wouldn't be out anything if something came up and they couldn't perform.

So American Carpet One is willing to promise something as long as they don't have to put it in writing. Once on paper, their own words look threatening to them. They'd rather lose a sale than keep their word. Well, that's what they got from me: no sale.

1
★☆☆☆☆

At American Carpet One there's only a space for one signature: yours. They don't sign the contract because it doesn't convey any rights to the consumer. It doesn't mention an installation date other than to say that if they fail to install the carpet within 30 days then the customer still must pay 50% of the total (for no product and no service).

I asked when they could install a carpet. The salesman gave me a date. I asked if they could guarantee installation by that date. He said yes. I wrote into the contract that if they didn't install by the agreed upon date then they would refund my deposit. Then the salesman was like, "Whoa! Now you're threatening us. We don't accept threats." This was for in-stock carpeting. They wouldn't be out anything if something came up and they couldn't perform.

So American Carpet One is willing to promise something as long as they don't have to put it in writing. Once on paper, their own words look threatening to them. They'd rather lose a sale than keep their word. Well, that's what they got from me: no sale.

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WARNING: The sales staff is condescending and will lie to you. They will lure you in with a cheap quote then come time to firm up a contract, the price has tripled and will tell you that the product was never priced at the original quote they gave you.

1
★☆☆☆☆

WARNING: The sales staff is condescending and will lie to you. They will lure you in with a cheap quote then come time to firm up a contract, the price has tripled and will tell you that the product was never priced at the original quote they gave you.

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1 out of 1 people found this review helpful.

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I bought new flooring from here because they're exclusive distributors of the product. An hour into the installation the workers called saying my old floor contained asbestos, requiring them to abandon the work until it was removed. I had to find a lab to test the flooring to confirm this. I called the salesperson who said he saw at the time of the cost estimate inspection that the old flooring was probably asbestos but thought to say nothing because they might have gone over it. I ended up paying for the test and also for a separate contractor to remove the asbestos. Plus, an additional contractor had to be hired to remove my toilet for the asbestos removal there. Both flooring workers and asbestos contractor left dust in my room. Net result: hundreds more dollars and weeks of anxiety and delay for what was initially a 2 day job. If they had addressed the asbestos in the beginning instead of abandoning me once it was found it would have been a lot less delay and heartache.

1
★☆☆☆☆

I bought new flooring from here because they're exclusive distributors of the product. An hour into the installation the workers called saying my old floor contained asbestos, requiring them to abandon the work until it was removed. I had to find a lab to test the flooring to confirm this. I called the salesperson who said he saw at the time of the cost estimate inspection that the old flooring was probably asbestos but thought to say nothing because they might have gone over it. I ended up paying for the test and also for a separate contractor to remove the asbestos. Plus, an additional contractor had to be hired to remove my toilet for the asbestos removal there. Both flooring workers and asbestos contractor left dust in my room. Net result: hundreds more dollars and weeks of anxiety and delay for what was initially a 2 day job. If they had addressed the asbestos in the beginning instead of abandoning me once it was found it would have been a lot less delay and heartache.

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2 out of 2 people found this review helpful.

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I recently saw an ad for carpeting and went just to check it out. I was very happy with the choices they offer and ended up getting a medium grade carpet not the lower grade that was on sale. The medium was also on sale and now I have thick carpet that my grandbabies just love. The sales staff were very helpful and let me make all my own decisions no pressure. When the carpet was installed the two boys were very nice and really quick. Now I have great floors.

5
★★★★★

I recently saw an ad for carpeting and went just to check it out. I was very happy with the choices they offer and ended up getting a medium grade carpet not the lower grade that was on sale. The medium was also on sale and now I have thick carpet that my grandbabies just love. The sales staff were very helpful and let me make all my own decisions no pressure. When the carpet was installed the two boys were very nice and really quick. Now I have great floors.

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0 out of 1 people found this review helpful.

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I have not had the privilege of using the services of this website. I'm interested and registering for the first time. Mahalo This review is too short because I have not been on or seen the web yet. I just signed in therefore I'm in hopes that I will be considered and and gain entry to your website and your information which I would use and like, I'm sure. Thanks

1
★☆☆☆☆

I have not had the privilege of using the services of this website. I'm interested and registering for the first time. Mahalo This review is too short because I have not been on or seen the web yet. I just signed in therefore I'm in hopes that I will be considered and and gain entry to your website and your information which I would use and like, I'm sure. Thanks

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American Carpet One has very friendly employees who do as much as they can to meet your expectations. They have many deals which are usually held on the weekends. I usually see an ad for their store about three times a month in MidWeek. Its really inexpensive to purchase from this store. They also have a professional carpet installer if you need those services. Not only do they sell carpet, they sell hardwood floors and tiles.

4
★★★★☆

American Carpet One has very friendly employees who do as much as they can to meet your expectations. They have many deals which are usually held on the weekends. I usually see an ad for their store about three times a month in MidWeek. Its really inexpensive to purchase from this store. They also have a professional carpet installer if you need those services. Not only do they sell carpet, they sell hardwood floors and tiles.

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0 out of 1 people found this review helpful.

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Kilgo's is a one of a kind store, and worth the trip. They have a lot of inventory that is used by those who live on or need to repair boats. They have a lot of camping equipment. They have a good selection of hardware. Slow paced, so you'll need to be patient.

4
★★★★☆

Kilgo's is a one of a kind store, and worth the trip. They have a lot of inventory that is used by those who live on or need to repair boats. They have a lot of camping equipment. They have a good selection of hardware. Slow paced, so you'll need to be patient.

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