Island Pet Supplies

★★☆☆☆
  • 73-4976 Kamanu St # 109

    Kailua-Kona, HI 96740

    Map & Directions
  • 808-329-5127

About Island Pet Supplies

Pets & Animals

Pets & Animals
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With limited pet supplies in Kona, I??ve gone there when I needed something specific, each time treated with a dry, disappointing attitude. Each time I??d cringe at the overly-exaggerated prices, bite my tongue, and make the purchase just to get out with what I needed. Last time I went there I needed something specific (assured to fit), purchased it, and then went back in to question the product as it didn??t. The bad attitude quickly became sharp and nasty, in such a way that neither employee, nor owner should use. Anyone else would be fired under such a move, but I??m assuming she owns the place as I never see other employee??s (I wonder why?!). Needless to say, I??ll never go back there and recommend that no one else??s does either. You??re much better off supporting corporate business rather than local bad business. That place is long overdue to be shut-down anyway.

1
★☆☆☆☆

With limited pet supplies in Kona, I??ve gone there when I needed something specific, each time treated with a dry, disappointing attitude. Each time I??d cringe at the overly-exaggerated prices, bite my tongue, and make the purchase just to get out with what I needed. Last time I went there I needed something specific (assured to fit), purchased it, and then went back in to question the product as it didn??t. The bad attitude quickly became sharp and nasty, in such a way that neither employee, nor owner should use. Anyone else would be fired under such a move, but I??m assuming she owns the place as I never see other employee??s (I wonder why?!). Needless to say, I??ll never go back there and recommend that no one else??s does either. You??re much better off supporting corporate business rather than local bad business. That place is long overdue to be shut-down anyway.

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This is my favorite Pet Food store. They always carry a wide variety of high quality pet food that I can't find anywhere else in this area. The staff have always been very helpful and knowledgeable about the products and are available to answer any questions I have. Mahalo!

5
★★★★★

This is my favorite Pet Food store. They always carry a wide variety of high quality pet food that I can't find anywhere else in this area. The staff have always been very helpful and knowledgeable about the products and are available to answer any questions I have. Mahalo!

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If you need something that only can be found at Island Pet supplies, you need to buy it now, and stock up. My prediction is that they will not be in business for long with the poor attitude of the staff.

1
★☆☆☆☆

If you need something that only can be found at Island Pet supplies, you need to buy it now, and stock up. My prediction is that they will not be in business for long with the poor attitude of the staff.

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I called to see if they carried a specific product but they did not. When I asked for the name of another pet suppple company in Kona that might have it, you would have thought that I asked for their first born child. I will never buy anything from them becuase they have a nasty attitude.

1
★☆☆☆☆

I called to see if they carried a specific product but they did not. When I asked for the name of another pet suppple company in Kona that might have it, you would have thought that I asked for their first born child. I will never buy anything from them becuase they have a nasty attitude.

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I have been a customer of Island pet supplies for some time.I had decided to try a different cat food from her. I decided on a 27$ bag of catfood that she recommended highly which did not agree with my cat, the Before Grain. That 100% gaurantee satisfaction on the back of the bag states;" if not fully satified with this product, please return where purchased for EXCHANGE or FULL refund!"
I called the shop to inquire about returning the bag which should have been no problem. The owner denied me any help at all! She took a attitude with me and said it was the "cat"!
I've been involved with cat rescue, advocats spay and neuter programs and such and have sent many people to her in the past. I will never send anyone else there nor step foot in her shop again due to a very bad business behavior. I guess it now supporting Miranda's Pet store from now on.

1
★☆☆☆☆

I have been a customer of Island pet supplies for some time.I had decided to try a different cat food from her. I decided on a 27$ bag of catfood that she recommended highly which did not agree with my cat, the Before Grain. That 100% gaurantee satisfaction on the back of the bag states;" if not fully satified with this product, please return where purchased for EXCHANGE or FULL refund!"
I called the shop to inquire about returning the bag which should have been no problem. The owner denied me any help at all! She took a attitude with me and said it was the "cat"!
I've been involved with cat rescue, advocats spay and neuter programs and such and have sent many people to her in the past. I will never send anyone else there nor step foot in her shop again due to a very bad business behavior. I guess it now supporting Miranda's Pet store from now on.

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1 out of 1 people found this review helpful.

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For such a tiny store tucked into the Kona Marketplace Island Pet Supplies carries a pretty good range of pet supplements, toys, and grooming supplies including the wonderful shedding tool which is indispensable but hard to find. The staff is helpful and will try to get products they don't stock for you if requested. You won't find bargains here but pet supplies aside from the basics are hard to come by in Kona.

3
★★★☆☆

For such a tiny store tucked into the Kona Marketplace Island Pet Supplies carries a pretty good range of pet supplements, toys, and grooming supplies including the wonderful shedding tool which is indispensable but hard to find. The staff is helpful and will try to get products they don't stock for you if requested. You won't find bargains here but pet supplies aside from the basics are hard to come by in Kona.

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