24 Hour Fitness

★☆☆☆☆
  • 2490 Kalakaua Ave

    Honolulu, HI 96815

    Map & Directions
  • 808-923-9090

About 24 Hour Fitness

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Located on the second floor of the building that houses the Pacific Beach Hotel pretty much in the center of Waikiki, making the location ideal. Although advertising itself as a fitness gym and hawking numerous varieties of bulk up powders and proteins in the entrance, the gym, lacks even a single power rack. The girl at the reception desk didn't even know what one was and had to ask another employee or two to find out. This was a deal breaker for me. When I told her as much, she had the gall to reply that it was the only fitness gym in Waikiki, so if I wanted to train this was the only place to do it.

The bottom line is they are asking $25 for walk ins and they don't have a properly equipped gym.

I ended up training at the gym at the Hyatt Regency where I was staying, which also didn't have a power rack, but at least it was free.

1
★☆☆☆☆

Located on the second floor of the building that houses the Pacific Beach Hotel pretty much in the center of Waikiki, making the location ideal. Although advertising itself as a fitness gym and hawking numerous varieties of bulk up powders and proteins in the entrance, the gym, lacks even a single power rack. The girl at the reception desk didn't even know what one was and had to ask another employee or two to find out. This was a deal breaker for me. When I told her as much, she had the gall to reply that it was the only fitness gym in Waikiki, so if I wanted to train this was the only place to do it.

The bottom line is they are asking $25 for walk ins and they don't have a properly equipped gym.

I ended up training at the gym at the Hyatt Regency where I was staying, which also didn't have a power rack, but at least it was free.

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I'd never go to another 24 hour Fitness again!vvI was invited by a friend to go to visit the 24 hour fitness in Waikiki and finally agreed to go with him after 4 months of begging.

I talked to Denver (assist mgr ) who tried to persuade me to join the membership with no down tonight. I was hesitant because I was not sure if i would be able to commit so quickly and I did not bring my wallet with me to pay $23 for a one time fee.

Basically, Denver went around the bush but I got the hint that either I sign up today or I go home due to the fact that I was a club member 3-4 years ago and didn't qualify for the pass. However, he could NOT pull my name up in the system. He also did not sympathize with me that my friend was waiting for me to work out with him. All he did was shrug and gave me this look "this is our policy." I'm a salesperson in my career as well and I know he was just trying to make commission. I personally felt discriminated b/c he did not see me as a potential client.

I have never used the Waikiki location before and I just wanted to try it out. Every club has its own environment as well as difference in equipment. I was very frustrated with the way the situation was handled. I was a former client and now I can't even go back to try another location out for ONE day with possibility that I will sign up in the future. Denver did not apology for the inconvenience although I showed much frustration and embarrassment that I had to tell my friend I could not stay.

As a corporation, I hope they learn to train their sales employees to be more professional and accommodating, especially towards former and potential clients.

Two weeks after my complaint to their corporate office, the manager at the Waikiki branch called and offered me a pass and he was surprised I was turned down that day when I said I was not there during late hours. All he could say was "oh, well I'm the manager so you can come back to visit" TOO LATE.

PROS: NONE
CONS: Terrible staff, even worse gym

1
★☆☆☆☆

I'd never go to another 24 hour Fitness again!vvI was invited by a friend to go to visit the 24 hour fitness in Waikiki and finally agreed to go with him after 4 months of begging.

I talked to Denver (assist mgr ) who tried to persuade me to join the membership with no down tonight. I was hesitant because I was not sure if i would be able to commit so quickly and I did not bring my wallet with me to pay $23 for a one time fee.

Basically, Denver went around the bush but I got the hint that either I sign up today or I go home due to the fact that I was a club member 3-4 years ago and didn't qualify for the pass. However, he could NOT pull my name up in the system. He also did not sympathize with me that my friend was waiting for me to work out with him. All he did was shrug and gave me this look "this is our policy." I'm a salesperson in my career as well and I know he was just trying to make commission. I personally felt discriminated b/c he did not see me as a potential client.

I have never used the Waikiki location before and I just wanted to try it out. Every club has its own environment as well as difference in equipment. I was very frustrated with the way the situation was handled. I was a former client and now I can't even go back to try another location out for ONE day with possibility that I will sign up in the future. Denver did not apology for the inconvenience although I showed much frustration and embarrassment that I had to tell my friend I could not stay.

As a corporation, I hope they learn to train their sales employees to be more professional and accommodating, especially towards former and potential clients.

Two weeks after my complaint to their corporate office, the manager at the Waikiki branch called and offered me a pass and he was surprised I was turned down that day when I said I was not there during late hours. All he could say was "oh, well I'm the manager so you can come back to visit" TOO LATE.

PROS: NONE
CONS: Terrible staff, even worse gym

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The 24 hour fitness on Kalakaua definitely has the best view, overlooking Waikiki and the ocean. But the gym itself is small, and has very little to offer its members. They only offer a spinning class, no other aerobics. The equipment is packed tightly in the small space. The gym is also very hot, as it is open-air to the beach outside, which is generally not a good thing when you are working out. The staff didnt seem to know what they were doing when I was there. The other 24 hour fitness gyms are much better, overall.

PROS: view
CONS: small, no classes, lack of variety of equipment

2
★★☆☆☆

The 24 hour fitness on Kalakaua definitely has the best view, overlooking Waikiki and the ocean. But the gym itself is small, and has very little to offer its members. They only offer a spinning class, no other aerobics. The equipment is packed tightly in the small space. The gym is also very hot, as it is open-air to the beach outside, which is generally not a good thing when you are working out. The staff didnt seem to know what they were doing when I was there. The other 24 hour fitness gyms are much better, overall.

PROS: view
CONS: small, no classes, lack of variety of equipment

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Editorial from

In Short
With classes ranging from 24 Hour Tease, a sexy strip aerobic class, to the more subdued Vinyasa flow yoga and butt-kickin' boot camp, this active sports club is packed with...

 

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