Martin Garage Doors Hawaii

★☆☆☆☆
  • 2839 Kilihau St

    Honolulu, HI 96819

    Map & Directions
  • 808-836-0029

Home & Garden

Home & Garden
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DO NOT BUY FROM THEM! They are the WORST at customer service and the quality of the doors are terrible. After only 4 years our doors are demolished with rust. We maintained them according to the manufacturer's instructions. When we contacted Martin Garage Doors Hawaii it took over 6 phone calls, 3 emails, and 2 WEEKS to get a response! They never had anyone from the company come look at the doors but yet they then stated we must not have maintained them properly (wrong!) and will not even consider working with us on the problem (I had sent them photos several times with no response). WORST EXPERIENCE!!! Their website has invalid/outdated information; seems this company runs ruffshod and just simply does not care. I will never buy anything from them ever.

1
★☆☆☆☆

DO NOT BUY FROM THEM! They are the WORST at customer service and the quality of the doors are terrible. After only 4 years our doors are demolished with rust. We maintained them according to the manufacturer's instructions. When we contacted Martin Garage Doors Hawaii it took over 6 phone calls, 3 emails, and 2 WEEKS to get a response! They never had anyone from the company come look at the doors but yet they then stated we must not have maintained them properly (wrong!) and will not even consider working with us on the problem (I had sent them photos several times with no response). WORST EXPERIENCE!!! Their website has invalid/outdated information; seems this company runs ruffshod and just simply does not care. I will never buy anything from them ever.

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Terrible Terrible Terrible. I called them at least 25 times and got the secretary who never returned my calls or passed on my messages. I literally would call daily for almost two months and would get nowhere. The secretary didn't even have good manners on the phone. The garage dude who came out to the house just tried selling me a new door instead of fixing what I already had. I ended up going with Western Door people - excellent!

1
★☆☆☆☆

Terrible Terrible Terrible. I called them at least 25 times and got the secretary who never returned my calls or passed on my messages. I literally would call daily for almost two months and would get nowhere. The secretary didn't even have good manners on the phone. The garage dude who came out to the house just tried selling me a new door instead of fixing what I already had. I ended up going with Western Door people - excellent!

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