Kraftsman Auto Body

★☆☆☆☆
  • 74-5622 Alapa St 7

    Kailua Kona, HI 96740

    Map & Directions
  • 808-329-7277

Automotive

Automotive
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After my car was hit by another vehicle, I had the car towed to Kraftsman. They made me sign a form, authorizing the work for a quote for insurance purposes. When I went to pick up the car, they tried to prevent me from taking the car because I owed the "storage" fee. I asked them to show me the paperwork that proves that I authorized (or even knew) about their storage fees. Of course, I was not liable, as their claim was not on any form I had signed. What can I say but dishonest?

It is interesting to note the other major auto body shop in Kona has moved to a brand new, expanded facility in a nicer area while Kraftsman has stayed in its tiny shop in the old industrial area. It is a wonder Kraftsman is still in business.

1
★☆☆☆☆

After my car was hit by another vehicle, I had the car towed to Kraftsman. They made me sign a form, authorizing the work for a quote for insurance purposes. When I went to pick up the car, they tried to prevent me from taking the car because I owed the "storage" fee. I asked them to show me the paperwork that proves that I authorized (or even knew) about their storage fees. Of course, I was not liable, as their claim was not on any form I had signed. What can I say but dishonest?

It is interesting to note the other major auto body shop in Kona has moved to a brand new, expanded facility in a nicer area while Kraftsman has stayed in its tiny shop in the old industrial area. It is a wonder Kraftsman is still in business.

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