Secret Nails

★★☆☆☆
  • 1644 Sycamore St

    Iowa City, IA 52240

    Map & Directions
  • 319-339-9170

About Secret Nails

Details
Hours
Sun 11am-5pm, Mon-Fri 10am-7:30pm, Sat 10am-6pm
2.375 8
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DO NOT go to this salon (can't even call it a "salon" maybe a chop shop) if you want a professional and quality manicure. Workers are rude, hurry too fast and do not stand behind their services when things go wrong. I had the WORST manicure there which ended up chipping that very night (it was shellac,too). They do not care about their customers no matter how loyal they have been. There are way better nail salons in IC. Don't waste your time or money on this one.

1
★☆☆☆☆

DO NOT go to this salon (can't even call it a "salon" maybe a chop shop) if you want a professional and quality manicure. Workers are rude, hurry too fast and do not stand behind their services when things go wrong. I had the WORST manicure there which ended up chipping that very night (it was shellac,too). They do not care about their customers no matter how loyal they have been. There are way better nail salons in IC. Don't waste your time or money on this one.

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This place was AWFUL. I went with my mom and it was my first time(I wasn't getting anything done) I sat in a corner next to her while she got her pedicure and the lady who did her pedicure was nice. When she went to get her nails done i sat next to her and noticed a unsatisfied customer. She was upset because they made a mistake with her nails and they STILL insisted on charging her to fix THEIR mistake. She finally got what she wanted but when she was leaving the nail tech told that girls friend that if she were to come back to never bring her friend with her. SO rude because the lady was not even rude at all she just wanted THEIR mistake fixed. Right after that, my mom noticed something that needed to be fixed with her nails and she told them nicely and they tried to ignore her and finally she mentioned again and in almost in a yelling way the nail tech told her "I'll fix later!" it was SO rude. then in the middle of all that the lady decides to tell me i need to get up and sit somewhere else when i had been sitting there for 15 minutes with no problem. They were incredibly rude and all they did was talk to each other and i would never ever recommend this place to anyone!

1
★☆☆☆☆

This place was AWFUL. I went with my mom and it was my first time(I wasn't getting anything done) I sat in a corner next to her while she got her pedicure and the lady who did her pedicure was nice. When she went to get her nails done i sat next to her and noticed a unsatisfied customer. She was upset because they made a mistake with her nails and they STILL insisted on charging her to fix THEIR mistake. She finally got what she wanted but when she was leaving the nail tech told that girls friend that if she were to come back to never bring her friend with her. SO rude because the lady was not even rude at all she just wanted THEIR mistake fixed. Right after that, my mom noticed something that needed to be fixed with her nails and she told them nicely and they tried to ignore her and finally she mentioned again and in almost in a yelling way the nail tech told her "I'll fix later!" it was SO rude. then in the middle of all that the lady decides to tell me i need to get up and sit somewhere else when i had been sitting there for 15 minutes with no problem. They were incredibly rude and all they did was talk to each other and i would never ever recommend this place to anyone!

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1 out of 1 people found this review helpful.

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Dirty, unsanitary, nail techs are rude. I bought OPI nail polish which had been watered down . I will never go back !

1
★☆☆☆☆

Dirty, unsanitary, nail techs are rude. I bought OPI nail polish which had been watered down . I will never go back !

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1 out of 1 people found this review helpful.

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Dirty, unsanitary, nail techs are rude. I had a pedicure and manicure there and got a fungal infection on both feet that was so bad I had to go through three series of medical treatments. The woman who runs the place refused to give me change for the cash I paid. She acted like she couldn't understand my English. One of the techs told me they aren't allowed to chat with customers, but they sit there and talk to each other constantly. The Johnson County Health Department has shut them down at least twice.

1
★☆☆☆☆

Dirty, unsanitary, nail techs are rude. I had a pedicure and manicure there and got a fungal infection on both feet that was so bad I had to go through three series of medical treatments. The woman who runs the place refused to give me change for the cash I paid. She acted like she couldn't understand my English. One of the techs told me they aren't allowed to chat with customers, but they sit there and talk to each other constantly. The Johnson County Health Department has shut them down at least twice.

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2 out of 2 people found this review helpful.

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My mom and I went to Secret Nails and they were great. they are pleasant and fun. They joked around while we were there. It is difficult at times to understand the techs but all in all they understand that we don't always understand them and try to speak English well for us.

5
★★★★★

My mom and I went to Secret Nails and they were great. they are pleasant and fun. They joked around while we were there. It is difficult at times to understand the techs but all in all they understand that we don't always understand them and try to speak English well for us.

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0 out of 1 people found this review helpful.

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Many tech doesn't speak good eng;ish so how can they get a license. They are very rude and unprofessional as well. I'll never go back...Not very nice people.

5
★★★★★

Many tech doesn't speak good eng;ish so how can they get a license. They are very rude and unprofessional as well. I'll never go back...Not very nice people.

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1 out of 2 people found this review helpful.

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most nail tech in this salon are unlicensed.and unsanitary using unsafe equipment (razor) the IOWA STATE LAW already bang the razor and this salon still use it

1
★☆☆☆☆

most nail tech in this salon are unlicensed.and unsanitary using unsafe equipment (razor) the IOWA STATE LAW already bang the razor and this salon still use it

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2 out of 2 people found this review helpful.

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Always quick and friendly, the folks at Secret Nails aim to please. They use very good polish, and take their time to do the job right. Feet are soft as silk after a pedi at this salon!

PROS: Quick, inexpensive, thorough
CONS: lack of atmosphere

4
★★★★☆

Always quick and friendly, the folks at Secret Nails aim to please. They use very good polish, and take their time to do the job right. Feet are soft as silk after a pedi at this salon!

PROS: Quick, inexpensive, thorough
CONS: lack of atmosphere

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0 out of 3 people found this review helpful.

 

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