Plush Pony

★★★☆☆

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Prose & Palaver LLC

2312 6th St Tuscaloosa, AL

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Twice As Nice Consignment Shop

2319 University Blvd Tuscaloosa, AL

3.3333 3
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The store itself if clean and well maintained relative to the nature of the business. My complaint is related to customer service and treatment of customer. The over all attitude of the person working on 4/16 was rather brash. As the store got busier this seemed to get worse. Quite unprofessional even for a second hand 'consignment' type venue. Ultimately the feeling was one of condescending intolerance. It was apparently a bother to use the dressing room, a rather cramped space thrown together carelessly.

Now then: what prompts this stems from the manifestation of this attitude towards the customers. Example: My fiance' and child enter the dressing room and try on some dresses. The loosely hung curtain rod, holding the 'privacy' curtain, falls down. It is placed back up as it was. After trying on another dress the rod falls again directly hitting my fiance' on the head. The attendant stomps over and completely acts as if it was intentional or the customers fault. With words and her attitude treats my fiance' rudely. Absolutely no excuse for this. Unfortunately, I did not know about this until I in the car ready to leave. I asked what happened but she was hesitant to tell me because I would confront the problem. I most certainly would have but was convinced to leave it alone.

So for the sake of just making this point lets recap. A customer gets hurt in store without any direct fault or careless action yet the customer gets blamed for the incident. There was no concern or responsibility taken only blatant disregard for the source of the problem which is simply a poor set-up. This was an absolutely disgusting display attitude and demeanor. Hopefully no one else has a similar experience. Though I sincerely doubt it would be any different on a different date.

1
★☆☆☆☆

The store itself if clean and well maintained relative to the nature of the business. My complaint is related to customer service and treatment of customer. The over all attitude of the person working on 4/16 was rather brash. As the store got busier this seemed to get worse. Quite unprofessional even for a second hand 'consignment' type venue. Ultimately the feeling was one of condescending intolerance. It was apparently a bother to use the dressing room, a rather cramped space thrown together carelessly.

Now then: what prompts this stems from the manifestation of this attitude towards the customers. Example: My fiance' and child enter the dressing room and try on some dresses. The loosely hung curtain rod, holding the 'privacy' curtain, falls down. It is placed back up as it was. After trying on another dress the rod falls again directly hitting my fiance' on the head. The attendant stomps over and completely acts as if it was intentional or the customers fault. With words and her attitude treats my fiance' rudely. Absolutely no excuse for this. Unfortunately, I did not know about this until I in the car ready to leave. I asked what happened but she was hesitant to tell me because I would confront the problem. I most certainly would have but was convinced to leave it alone.

So for the sake of just making this point lets recap. A customer gets hurt in store without any direct fault or careless action yet the customer gets blamed for the incident. There was no concern or responsibility taken only blatant disregard for the source of the problem which is simply a poor set-up. This was an absolutely disgusting display attitude and demeanor. Hopefully no one else has a similar experience. Though I sincerely doubt it would be any different on a different date.

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This is one of the best consignment stores I've ever been into, especially children's consignment stores. They have a great selection of kids clothes for every age/size. They are always in good condition and there is a large selection of brand name clothing. They have shoes, toys, and other items like playpens as well. They also have a good selection of maternity clothes. And their prices are really great too. Not only are the items in the store clean, the store itself is kept up very well. I was just very impressed with this store and have been back many times.

4
★★★★☆

This is one of the best consignment stores I've ever been into, especially children's consignment stores. They have a great selection of kids clothes for every age/size. They are always in good condition and there is a large selection of brand name clothing. They have shoes, toys, and other items like playpens as well. They also have a good selection of maternity clothes. And their prices are really great too. Not only are the items in the store clean, the store itself is kept up very well. I was just very impressed with this store and have been back many times.

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I have both bought and consigned items at this store, and have had great experiences both ways. They have a huge selection of clothes for kids of all ages, plus teens and maternity. They also carry toys, books and other baby accessories. The prices are reasonable. I have also gotten really good prices for items I have consigned, and have been very happy all the way around.

5
★★★★★

I have both bought and consigned items at this store, and have had great experiences both ways. They have a huge selection of clothes for kids of all ages, plus teens and maternity. They also carry toys, books and other baby accessories. The prices are reasonable. I have also gotten really good prices for items I have consigned, and have been very happy all the way around.

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