Louie's Floor Covering

★★★☆☆
Louie's Floor Covering
  • 2709 Ingersoll Ave

    Des Moines, IA 50312

    Map & Directions
  • 515-207-3566

About Louie's Floor Covering

Categories
  • Carpeting
  • Interior Decoration & Design
  • Floor Contractors
  • Floor Coverings
Details
  • Carpeting
Hours
M-F 8am-5pm, Sa 8am-12pm, Su Closed
Special Offer
Call Today
Emails
  • douglassmith49@aol.com
3.0 2
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My wife and I are remodeling our kitchen. We plan to tile the floor and some of the walls. We're new at this. My wife went to Louie's and met with one of the salesmen. He was condescending to the point that my wife was in tears. He was totally NOT helpful to the point of being RUDE! She went back to return samples and encountered him again. Same treatment. Needless to say, we are purchasing our tile somewhere else where they treat us like customers and not like idiots!

0
★☆☆☆☆

My wife and I are remodeling our kitchen. We plan to tile the floor and some of the walls. We're new at this. My wife went to Louie's and met with one of the salesmen. He was condescending to the point that my wife was in tears. He was totally NOT helpful to the point of being RUDE! She went back to return samples and encountered him again. Same treatment. Needless to say, we are purchasing our tile somewhere else where they treat us like customers and not like idiots!

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I can't begin to say what a great group of people they are at Louie's Floor Covering. From the great advise on how to pick the right type of carpet for the traffic area it was for, to the end installer, the process couldn't have gone smoother! I like the fact that the owner, Randy was at the store thanking me for my business after all was said and done. The installer was at my house at the date & time promised and was an utmost professional. A nice change from the big chains I've dealt with in the past. Needless to say, I'll be back to Louie's!

2
★★★★★

I can't begin to say what a great group of people they are at Louie's Floor Covering. From the great advise on how to pick the right type of carpet for the traffic area it was for, to the end installer, the process couldn't have gone smoother! I like the fact that the owner, Randy was at the store thanking me for my business after all was said and done. The installer was at my house at the date & time promised and was an utmost professional. A nice change from the big chains I've dealt with in the past. Needless to say, I'll be back to Louie's!

Pros: Personal service, local /onsite owner, professional staff

Cons: Only one location.

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