Burlington Auto Outlet

★★☆☆☆
  • 1309 N Roosevelt Ave

    Burlington, IA 52601

    Map & Directions
  • 319-758-6000

About Burlington Auto Outlet

Categories
Hours
Mon-Fri 8am-6pm, Sat 8am-5pm

Automotive

Automotive
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Burlington Auto Outlet sold us a vehicle and within the first few months, we've have had to take it to Deery Brothers to have stuff fixed on 3 separate occasions. We have paid well over $200 (& that's with the warranty) & they have had to fix everything from the axle to the transfer case, etc etc etc... We have already had one of the tires go flat as well. It apparently had a small leak when we bought it. I'm so disgusted and would recommend NO ONE EVER DEAL WITH CRAIG BECK & BURLINGTON AUTO OUTLET. If we knew then, what we know now, we would most definitely bought our vehicle through JD Byrider. Coincidence that Burlington Auto Outlet is part of Deery Bros & you have to use Deery to get the crap vehicle they sold you at Burlington Auto Outlet serviced? I think not! Nothing like getting sold a junk vehicle and dumping money back into the pockets of the place that sold it to you!! On the other hand, we had no issues with Deery Brothers service department, they were great! Burlington Auto Outlet needs to be reported to the Better Business Bureau and we will most definitely be doing that as well as warning others of this horrible place.

1
★☆☆☆☆

Burlington Auto Outlet sold us a vehicle and within the first few months, we've have had to take it to Deery Brothers to have stuff fixed on 3 separate occasions. We have paid well over $200 (& that's with the warranty) & they have had to fix everything from the axle to the transfer case, etc etc etc... We have already had one of the tires go flat as well. It apparently had a small leak when we bought it. I'm so disgusted and would recommend NO ONE EVER DEAL WITH CRAIG BECK & BURLINGTON AUTO OUTLET. If we knew then, what we know now, we would most definitely bought our vehicle through JD Byrider. Coincidence that Burlington Auto Outlet is part of Deery Bros & you have to use Deery to get the crap vehicle they sold you at Burlington Auto Outlet serviced? I think not! Nothing like getting sold a junk vehicle and dumping money back into the pockets of the place that sold it to you!! On the other hand, we had no issues with Deery Brothers service department, they were great! Burlington Auto Outlet needs to be reported to the Better Business Bureau and we will most definitely be doing that as well as warning others of this horrible place.

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i wouldnt give em a star if i didnt have too ! these jerkoffs sold us a car , 3 days later called and told us that the deals off, come n get ur car u lied on ur application ( had a job at the time of the app n laid off 2 days later so i DIDNT lie ). but they took my trade in an gave it back too me.....in WORSE shape then when i brung it in....someone had busted the windows out and put pry marks all over it tryin to get in and steal the stereo. they lied n lied n lied....said i brung it in that way ! then finally changed the story an said they windows needed changed they were leaking and couldnt sell it like that ! LYING SONS A BITCHES ! i hate em !

1
★☆☆☆☆

i wouldnt give em a star if i didnt have too ! these jerkoffs sold us a car , 3 days later called and told us that the deals off, come n get ur car u lied on ur application ( had a job at the time of the app n laid off 2 days later so i DIDNT lie ). but they took my trade in an gave it back too me.....in WORSE shape then when i brung it in....someone had busted the windows out and put pry marks all over it tryin to get in and steal the stereo. they lied n lied n lied....said i brung it in that way ! then finally changed the story an said they windows needed changed they were leaking and couldnt sell it like that ! LYING SONS A BITCHES ! i hate em !

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1 out of 1 people found this review helpful.

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The burlington auto outlet sold me a car and shortly after the transmission went out,all of the tires went flat for being no good,and no could get me to go back there ever agin.

1
★☆☆☆☆

The burlington auto outlet sold me a car and shortly after the transmission went out,all of the tires went flat for being no good,and no could get me to go back there ever agin.

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2 out of 2 people found this review helpful.

.

I agree with Mitzi!! i bought a 200 Chevy venture and it has been nothing but junk, the Air has never workwd and Deery Brothers was to fix it and then the sliding door quit working and they never fixed it and then the head casket went out and took it to Deery to have fixed and had to take it back 2 times and now the transmission is going out. Like she said it was a valueable lesson learned!! Would not recomend this place to any one!!!! One tip I would give is don't buy from them or Deery Brothers!!!!

1
★☆☆☆☆

I agree with Mitzi!! i bought a 200 Chevy venture and it has been nothing but junk, the Air has never workwd and Deery Brothers was to fix it and then the sliding door quit working and they never fixed it and then the head casket went out and took it to Deery to have fixed and had to take it back 2 times and now the transmission is going out. Like she said it was a valueable lesson learned!! Would not recomend this place to any one!!!! One tip I would give is don't buy from them or Deery Brothers!!!!

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2 out of 2 people found this review helpful.

.

We purchased a 1998 Chevrolet Suburban in March of 2007. We also purchased with it Wynn"s Plus used vehicle contract with it for an additional $ 1770.00 at the strong urging and insisting of this dealers management. We immediately started having trouble with our truck. The first call was to the Outlet Center and they replied by saying its out of our hands we just sell the trucks, perhaps take it to Deery Brothers Inc which by the way is the only name on all of our paperwork there was no Burlington Auto Outlet on their paperwork then. Long story short 2 years later our truck is still in the shop and we are still trying to get anyone to stand behind any part of their business with us and no one will. We are at the Attorney Generals Office and Better Business Office at this time trying to get it out there that this business is worthless the warranty they sell is worthless and we are stuck with the valuable lesson that you cannot take these people at their word or the paper they write it on. We are having to replace the engine at a cost of approx.$ 4500.00 due to following all the rules and regulations of their contracts, and taking it in for all the fluid changes every time the check engine light came on immediately it was taken to Deery Brothers and they would take it apart and Wynn's would send out one of their claims inspectors we would pay the deduct able and be live the truck was fixed and take it home only to take it back 3 more times until we finally took it to a reputable company that gave us the true facts and problems, and once again Wynn's sent out yet another inspector whom may I say on sight verbally said yes this is from an existing problem you will have no problem with warranty covering this. Another huge lie the warranty company will not fix it nor will they communicate with us any longer on the matter. I have all the paperwork from the very begining of this purcahse including all paperwork on every time it was in the shops, receipts for it all recorded phone messages, receipts, copies of all of it. This case may be over for Deery Brothers, Burlington Auto Outlet, Wynn's Extended Care/Phoenix American but it in no way is going to be swept under the rug like so many of their other ripped off consumers. I am doing everything in our power and going through all the legal channels to correct this huge decietful practice they have grown accustomed to. If you would like to know more about this particular case, please call me at 563-571-4527 my name is Mitzi Redmond and am more then happy to discuss it further with anyone who is interested and update you on where we are at with this case.

2
★★☆☆☆

We purchased a 1998 Chevrolet Suburban in March of 2007. We also purchased with it Wynn"s Plus used vehicle contract with it for an additional $ 1770.00 at the strong urging and insisting of this dealers management. We immediately started having trouble with our truck. The first call was to the Outlet Center and they replied by saying its out of our hands we just sell the trucks, perhaps take it to Deery Brothers Inc which by the way is the only name on all of our paperwork there was no Burlington Auto Outlet on their paperwork then. Long story short 2 years later our truck is still in the shop and we are still trying to get anyone to stand behind any part of their business with us and no one will. We are at the Attorney Generals Office and Better Business Office at this time trying to get it out there that this business is worthless the warranty they sell is worthless and we are stuck with the valuable lesson that you cannot take these people at their word or the paper they write it on. We are having to replace the engine at a cost of approx.$ 4500.00 due to following all the rules and regulations of their contracts, and taking it in for all the fluid changes every time the check engine light came on immediately it was taken to Deery Brothers and they would take it apart and Wynn's would send out one of their claims inspectors we would pay the deduct able and be live the truck was fixed and take it home only to take it back 3 more times until we finally took it to a reputable company that gave us the true facts and problems, and once again Wynn's sent out yet another inspector whom may I say on sight verbally said yes this is from an existing problem you will have no problem with warranty covering this. Another huge lie the warranty company will not fix it nor will they communicate with us any longer on the matter. I have all the paperwork from the very begining of this purcahse including all paperwork on every time it was in the shops, receipts for it all recorded phone messages, receipts, copies of all of it. This case may be over for Deery Brothers, Burlington Auto Outlet, Wynn's Extended Care/Phoenix American but it in no way is going to be swept under the rug like so many of their other ripped off consumers. I am doing everything in our power and going through all the legal channels to correct this huge decietful practice they have grown accustomed to. If you would like to know more about this particular case, please call me at 563-571-4527 my name is Mitzi Redmond and am more then happy to discuss it further with anyone who is interested and update you on where we are at with this case.

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1 out of 1 people found this review helpful.

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We bought a used car from deery brothers and got a super great deal. It was a used car and had low miles. They were super friendly and offered us a good price. Thier service was number one in our book. Will shop there again! THey have a super huge lot with tons of different cars and trucks to choose from. Chevy, Dodge, Ford, Toyota, Nissan, Mazada you name it!

4
★★★★☆

We bought a used car from deery brothers and got a super great deal. It was a used car and had low miles. They were super friendly and offered us a good price. Thier service was number one in our book. Will shop there again! THey have a super huge lot with tons of different cars and trucks to choose from. Chevy, Dodge, Ford, Toyota, Nissan, Mazada you name it!

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