Elegant Repeats

★★★☆☆
  • 4700 Tama St SE Ste 2000

    Cedar Rapids, IA 52403

    Map & Directions
  • 319-365-1070

About Elegant Repeats

Details
Hours
Mon-Fri 10am-6pm, Sat 10am-5pm

Home & Garden

Home & Garden
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What a huge disappointment! While the quality and cost of our tux rentals was satisfactory, the customer service was awful! We picked them up 3 days before the wedding and the grooms jacket was much too large, the ushers shoes were 2 sizes

3
★★★★★

What a huge disappointment! While the quality and cost of our tux rentals was satisfactory, the customer service was awful! We picked them up 3 days before the wedding and the grooms jacket was much too large, the ushers shoes were 2 sizes

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What a huge disappointment! While the quality and cost of our tux rentals was satisfactory, the customer service was awful! We picked them up 3 days before the wedding and the groom??s jacket was much too large, the usher??s shoes were 2 sizes too big, the father of the bride??s pants were several inches too short, and the best man??s pants were too long. The best man told her that he wanted them shortened and she said ??the suspenders will pull them up and they??ll be fine?. He wore his suspenders all night and still ended up walking on the cuffs. She told him that he had to pay $60 for ruining the pants and accused him of taking his suspenders off, which he didn??t. She was incredibly rude and refused to take responsibility for not shortening the pants when asked to. She just wanted to blame him for not wearing the pants ??the way that he was told to??I don??t remember seeing her at the reception so I can??t imagine how she can insist he wasn??t wearing the suspenders when he WAS. We felt like she purposefully sabotaged us.

I??m sure she will post a response accusing me of telling lies and being a friend of Penelope, but consider all the negative comments about this store and you??ll realize that we can??t all be wrong. I??ve talked to many people about this and no one has had such a bad experience. Do yourself a favor: go somewhere else and pay a little more for GOOD customer service.

I give this store 1 star only because I can't give it none.

1
★☆☆☆☆

What a huge disappointment! While the quality and cost of our tux rentals was satisfactory, the customer service was awful! We picked them up 3 days before the wedding and the groom??s jacket was much too large, the usher??s shoes were 2 sizes too big, the father of the bride??s pants were several inches too short, and the best man??s pants were too long. The best man told her that he wanted them shortened and she said ??the suspenders will pull them up and they??ll be fine?. He wore his suspenders all night and still ended up walking on the cuffs. She told him that he had to pay $60 for ruining the pants and accused him of taking his suspenders off, which he didn??t. She was incredibly rude and refused to take responsibility for not shortening the pants when asked to. She just wanted to blame him for not wearing the pants ??the way that he was told to??I don??t remember seeing her at the reception so I can??t imagine how she can insist he wasn??t wearing the suspenders when he WAS. We felt like she purposefully sabotaged us.

I??m sure she will post a response accusing me of telling lies and being a friend of Penelope, but consider all the negative comments about this store and you??ll realize that we can??t all be wrong. I??ve talked to many people about this and no one has had such a bad experience. Do yourself a favor: go somewhere else and pay a little more for GOOD customer service.

I give this store 1 star only because I can't give it none.

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.

GREAT LADIES CONSIGNMENTAND BRIDAL/FORMAL SHOP. Fantastic friendly staff to help you with all your shopping and consigning needs.

3
★★★★★

GREAT LADIES CONSIGNMENTAND BRIDAL/FORMAL SHOP. Fantastic friendly staff to help you with all your shopping and consigning needs.

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ELEGANT REPEATS IS AN AMAZING SHOP. My daughter and her 5 maids all purchased gowns from Elegant Repeats and Elegant Bridal. The staff was great and friendly. They knew how to fit all sizes of girls and were so helpful. Everyone was so happy and they would definitely get our recommendation as a 5 star shop.

5
★★★★★

ELEGANT REPEATS IS AN AMAZING SHOP. My daughter and her 5 maids all purchased gowns from Elegant Repeats and Elegant Bridal. The staff was great and friendly. They knew how to fit all sizes of girls and were so helpful. Everyone was so happy and they would definitely get our recommendation as a 5 star shop.

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Rude rude rude. RUDE. Should be called Rudegant Rudepeats. RUDE. Ugh.

Good luck getting any sort of service, be you a buyer or a seller here. These people don't care about you, they care about how much higher their noses can get. Store is gross, fitting room gross, acting like its the ritz when it is clearly a back alley sales barn.

1
★☆☆☆☆

Rude rude rude. RUDE. Should be called Rudegant Rudepeats. RUDE. Ugh.

Good luck getting any sort of service, be you a buyer or a seller here. These people don't care about you, they care about how much higher their noses can get. Store is gross, fitting room gross, acting like its the ritz when it is clearly a back alley sales barn.

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1 out of 2 people found this review helpful.

Business Response:

It is so sad that people can write such slanderous lies and get away with it.
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Terrible service. Gave us dresses that were way too big and made snotty comments about their fit the entire time. One of my bridesmaids left crying. I also have friends who have brought dresses here only to be told they are no longer there or were "lost" because of a contract. They would come in prior to the contract to pick up the dress and were told they could not until the contract was up. One of my friends lost a $1200 dress this way.

Service sucks so don't buy here, but DEFINITELY don't drop your dress of here unless you reallllly don't care about it.

1
★☆☆☆☆

Terrible service. Gave us dresses that were way too big and made snotty comments about their fit the entire time. One of my bridesmaids left crying. I also have friends who have brought dresses here only to be told they are no longer there or were "lost" because of a contract. They would come in prior to the contract to pick up the dress and were told they could not until the contract was up. One of my friends lost a $1200 dress this way.

Service sucks so don't buy here, but DEFINITELY don't drop your dress of here unless you reallllly don't care about it.

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2 out of 3 people found this review helpful.

Business Response:

Obviously written by a friend of Penelope P. the person above. It is so sad that people can write such slanderous lies and get away with it.
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Fantastic shop. Great prices on name brand clothing. Very impressed with the friendly and helpful staff. Highly recommend.

5
★★★★★

Fantastic shop. Great prices on name brand clothing. Very impressed with the friendly and helpful staff. Highly recommend.

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1 out of 2 people found this review helpful.

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We are sorry if you thought we were rude. It is sometimes very difficult to tell people that we cannot accept their items when they are older styles and not in excellent condition. We are very picky about what we put in our shop and are very proud of that and our customer service is what brings all of our customers back.

5
★★★★★

We are sorry if you thought we were rude. It is sometimes very difficult to tell people that we cannot accept their items when they are older styles and not in excellent condition. We are very picky about what we put in our shop and are very proud of that and our customer service is what brings all of our customers back.

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1 out of 2 people found this review helpful.

.

Was not impressed, they are overly picky on items the accept and VERY rude to deal with. They do not return calls in a timely fashion.

1
★☆☆☆☆

Was not impressed, they are overly picky on items the accept and VERY rude to deal with. They do not return calls in a timely fashion.

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2 out of 3 people found this review helpful.

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I went into Elegant Repeats after a co-worker told me about them. I was very surprised at the amount of new bridal gowns they had. I tried on several that day. Then I came back with my sister and step-grandmother. They were very attentive. I liked several gowns. I have now picked my gown and am ordering it from them. I have also recommended them to a couple of brides I know. I will be ordering my whole bridal party attire from them.

4
★★★★☆

I went into Elegant Repeats after a co-worker told me about them. I was very surprised at the amount of new bridal gowns they had. I tried on several that day. Then I came back with my sister and step-grandmother. They were very attentive. I liked several gowns. I have now picked my gown and am ordering it from them. I have also recommended them to a couple of brides I know. I will be ordering my whole bridal party attire from them.

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0 out of 1 people found this review helpful.

.

Been here got a prom dress there dress to be ina wedding and my homecomming and cabrett dress, good customer service recomended to alot of ppl

5
★★★★★

Been here got a prom dress there dress to be ina wedding and my homecomming and cabrett dress, good customer service recomended to alot of ppl

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0 out of 1 people found this review helpful.

.

I would say it's worth a look just be prepared for the sales clerks to follow you around the store, and constantly ask you if you need help with anything. This must be a response to the other comment that someone left below saying they didn't get helped. It's pretty annoying now, they always ask the same questions and the conversation usually goes. Hi, what can I help you with today? Oh nothing...just looking. Ok well, what are you looking for? If you mention bridal items they are all over you and want to know, when your wedding is, and if you ordered your dresses through their store. You can tell most of it is rehearsed. Some people don't need a personal shopper. Some people actually come in just to look. I had not ordered my bridesmaid dresses through them but saw they had the same dress I ordered physically in their store. I went in to see about matching some jewelry up and I got attitude from the clerk. She asked me if I had ordered my dresses through them and I said no. I said that I just needed to see the dress so I can see what kind of jewelry would go with it, and they were the only store in town that physically had the dress. The clerks response was an unenthusiastic, yeah. Seriously, it shouldn't matter why people come in to your store. They fact is, they have come to your store. You should treat a customer who buys nothing with the same dignity and courtesy you would as someone who spent $2,000 there. If you don't treat every customer the same, you end up loosing customers because of the sheer annoyance they felt by entering your store.

3
★★★☆☆

I would say it's worth a look just be prepared for the sales clerks to follow you around the store, and constantly ask you if you need help with anything. This must be a response to the other comment that someone left below saying they didn't get helped. It's pretty annoying now, they always ask the same questions and the conversation usually goes. Hi, what can I help you with today? Oh nothing...just looking. Ok well, what are you looking for? If you mention bridal items they are all over you and want to know, when your wedding is, and if you ordered your dresses through their store. You can tell most of it is rehearsed. Some people don't need a personal shopper. Some people actually come in just to look. I had not ordered my bridesmaid dresses through them but saw they had the same dress I ordered physically in their store. I went in to see about matching some jewelry up and I got attitude from the clerk. She asked me if I had ordered my dresses through them and I said no. I said that I just needed to see the dress so I can see what kind of jewelry would go with it, and they were the only store in town that physically had the dress. The clerks response was an unenthusiastic, yeah. Seriously, it shouldn't matter why people come in to your store. They fact is, they have come to your store. You should treat a customer who buys nothing with the same dignity and courtesy you would as someone who spent $2,000 there. If you don't treat every customer the same, you end up loosing customers because of the sheer annoyance they felt by entering your store.

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1 out of 1 people found this review helpful.

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I bought my wedding dress here for $150 less than what Davids Bridal had it marked for.This is one of those stores that you cannot judge from he outside, I wasn't impressed w/ the curb appeal but once inside they had bridal gowns up the ying yang.I had a very nice young lady help me and made me feel like a VIP. She gave me input and helped me pick the perfect dress.They allow you to take photos so take your cameras!I would and am going to send all new brides I know here that would like to save a buck and pick the dress of their dreams, so they can spend their money on other extras.Even though this is a consignment shop they are very particular on what they accept and they only take the best of the best to offer to their customers - 2 thumbs way up for this place!

5
★★★★★

I bought my wedding dress here for $150 less than what Davids Bridal had it marked for.This is one of those stores that you cannot judge from he outside, I wasn't impressed w/ the curb appeal but once inside they had bridal gowns up the ying yang.I had a very nice young lady help me and made me feel like a VIP. She gave me input and helped me pick the perfect dress.They allow you to take photos so take your cameras!I would and am going to send all new brides I know here that would like to save a buck and pick the dress of their dreams, so they can spend their money on other extras.Even though this is a consignment shop they are very particular on what they accept and they only take the best of the best to offer to their customers - 2 thumbs way up for this place!

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0 out of 1 people found this review helpful.

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I recently bought my dress however not from here. I did not find good customer service at all. I had been in the store for 10 minutes before someone had decided to help me. I do not recommend them to anyone!!

1
★☆☆☆☆

I recently bought my dress however not from here. I did not find good customer service at all. I had been in the store for 10 minutes before someone had decided to help me. I do not recommend them to anyone!!

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2 out of 2 people found this review helpful.

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Elegant Repeats is exactly what the name implies. This is a resale store. Here, though, you will find much nicer clothing than at your normal resale store. Prices of course are a bit higher but you are paying for well known brand names. I purchased several dresses here including a wonderful sequined dress for about $50 . Much less than the retail price would be. If you go, make sure you check out the basement area. I didn't realize that they had a basement until the third time I visited the store.

4
★★★★☆

Elegant Repeats is exactly what the name implies. This is a resale store. Here, though, you will find much nicer clothing than at your normal resale store. Prices of course are a bit higher but you are paying for well known brand names. I purchased several dresses here including a wonderful sequined dress for about $50 . Much less than the retail price would be. If you go, make sure you check out the basement area. I didn't realize that they had a basement until the third time I visited the store.

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0 out of 1 people found this review helpful.

.

This shop has a nice selection of used dresses. They are pretty limited so you have to go there with an open mind. I didn't find the dress I was lookin for when I went there. They do offer tuxedo rental and they sell accessories.

3
★★★☆☆

This shop has a nice selection of used dresses. They are pretty limited so you have to go there with an open mind. I didn't find the dress I was lookin for when I went there. They do offer tuxedo rental and they sell accessories.

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1 out of 1 people found this review helpful.

.

The salsegirls at this store are unbelievably rude and threatening, the owner makes no attempt to resolve the complaints, and the merchandise is not what is advertised. It is supposed to be a resale shop, but they don't accept any clothing. Their rudeness is beyond comprehension, coming out of the store to continue to yell at me! They make rude remarks out of the blue and then wait for a fight. If they are that pathetic at their jobs what kind of people are they at home? This is not the only bad service review I have found. I suggest everyone go elsewhere!

0
★☆☆☆☆

The salsegirls at this store are unbelievably rude and threatening, the owner makes no attempt to resolve the complaints, and the merchandise is not what is advertised. It is supposed to be a resale shop, but they don't accept any clothing. Their rudeness is beyond comprehension, coming out of the store to continue to yell at me! They make rude remarks out of the blue and then wait for a fight. If they are that pathetic at their jobs what kind of people are they at home? This is not the only bad service review I have found. I suggest everyone go elsewhere!

Cons: rude employees, ugly merchandise, misleading ads

 

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