Helget Medical Supply

★★★★★
  • 1721 2nd St

    Coralville, IA 52241

    Map & Directions
  • 319-354-5009

Health & Medical

Health & Medical
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I needed a sleep apnea machine and went to Helget Medical Supply which was recomended by my physician. The manager Jim greeted me and my daughter when I came in and treated us as we had been customers for years. He gave me all the information I needed with no extra pitches and fitted my mask like a glove. I didn't have to fiddle with it and even came back 2 months later to have him re fit it after I undid the mask. He even gave my four year old daughter a Dr. Pepper while she waited. First class establishment, God forbid I become ill but if I do I know where I will go for supplies.

5
★★★★★

I needed a sleep apnea machine and went to Helget Medical Supply which was recomended by my physician. The manager Jim greeted me and my daughter when I came in and treated us as we had been customers for years. He gave me all the information I needed with no extra pitches and fitted my mask like a glove. I didn't have to fiddle with it and even came back 2 months later to have him re fit it after I undid the mask. He even gave my four year old daughter a Dr. Pepper while she waited. First class establishment, God forbid I become ill but if I do I know where I will go for supplies.

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Wonderful customer service. If they don't have what you need Jim will get it for you. Whenever my husband or I have needed anything we always return to Helget. Jim has always answered any questions we have had and he always treats us with respect and kindness. Thanks Jim, there aren't many stores left like yours!

5
★★★★★

Wonderful customer service. If they don't have what you need Jim will get it for you. Whenever my husband or I have needed anything we always return to Helget. Jim has always answered any questions we have had and he always treats us with respect and kindness. Thanks Jim, there aren't many stores left like yours!

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Just like storekeepers of the past .He knows how to get the job done and make you happy.Always been treated more than fair!

5
★★★★★

Just like storekeepers of the past .He knows how to get the job done and make you happy.Always been treated more than fair!

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Fantastic customer service. When my breast pump malfunctioned, I needed the receipt faxed to the manufacturer. I lost the original receipt. Not only did they have the receipt on file, they offered to fax it for me so I wouldn't have the hassle of going to the store with a small infant. Wonderful!

5
★★★★★

Fantastic customer service. When my breast pump malfunctioned, I needed the receipt faxed to the manufacturer. I lost the original receipt. Not only did they have the receipt on file, they offered to fax it for me so I wouldn't have the hassle of going to the store with a small infant. Wonderful!

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This place beats the national medical supply chains hands down. I've gone to 4 places for C-pap supplies over the past 10 years; this is the only one where I received consistent, knowledgeable advice on what equipment's best for _me_ as both a C-pap user and in view of my healthcare benefits.

The owner is a mom-and-pop is an independent whose "niche" is personalized service. This is the equivalent of a neighborhood hardware service (True Value, Ace) rather than a Big Box (Home Depot). The former you go to for knowledge; the latter you go for things you already know about.

Ask for advice on your healthcare benefits and you get it in a flash. Bill's your health care co. first, and only then you (if at all). Also EXCELLENT for keeping thorough customer records. I can never keep track of what items I'm eligible for and when. I just call the owner up and he tells me--usually by heart since he's good and remembering you by name and policy.

Most material is in-stock; if an order is needed it's available within 1-2 business days.

2
★★★★★

This place beats the national medical supply chains hands down. I've gone to 4 places for C-pap supplies over the past 10 years; this is the only one where I received consistent, knowledgeable advice on what equipment's best for _me_ as both a C-pap user and in view of my healthcare benefits.

The owner is a mom-and-pop is an independent whose "niche" is personalized service. This is the equivalent of a neighborhood hardware service (True Value, Ace) rather than a Big Box (Home Depot). The former you go to for knowledge; the latter you go for things you already know about.

Ask for advice on your healthcare benefits and you get it in a flash. Bill's your health care co. first, and only then you (if at all). Also EXCELLENT for keeping thorough customer records. I can never keep track of what items I'm eligible for and when. I just call the owner up and he tells me--usually by heart since he's good and remembering you by name and policy.

Most material is in-stock; if an order is needed it's available within 1-2 business days.

Pros: Extremely helpful, keeps you informed on Med. Benefits

Cons: Maybe too knowledgeable at times

.

This was the only store that carried nursing bras in my size. Jim was very helpful and ordered special bras for me. When I was prescribed a CPAP, I went straight to Helget. The support is outstanding! I can call with any questions and get an answer, the equipment is top of the line and reasonably priced. I look forward to dealing with HMS for years to come.

5
★★★★★

This was the only store that carried nursing bras in my size. Jim was very helpful and ordered special bras for me. When I was prescribed a CPAP, I went straight to Helget. The support is outstanding! I can call with any questions and get an answer, the equipment is top of the line and reasonably priced. I look forward to dealing with HMS for years to come.

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Jim is the person that makes this a first rate medical supply store.

Most everything we needed to care for my parents in their home was right here. If you don't see what you need, or know what you need, just ask. Jim knows.

If what you need is not a medical supply, Jim will point you in the right direction. We saved a lot of time and money by frequenting this store and drawing on Jim's expertise.

We have been to a lot of medical supply stores in Minnesota, Iowa and Illinois over the last 10 years. Jim makes this store a gem.

5
★★★★★

Jim is the person that makes this a first rate medical supply store.

Most everything we needed to care for my parents in their home was right here. If you don't see what you need, or know what you need, just ask. Jim knows.

If what you need is not a medical supply, Jim will point you in the right direction. We saved a lot of time and money by frequenting this store and drawing on Jim's expertise.

We have been to a lot of medical supply stores in Minnesota, Iowa and Illinois over the last 10 years. Jim makes this store a gem.

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Stop in and ask Jim - they carry or can get about anything - easy to find too on Route 6. Personal serivce and easy insurance billing - all good when accidents happen.

4
★★★★☆

Stop in and ask Jim - they carry or can get about anything - easy to find too on Route 6. Personal serivce and easy insurance billing - all good when accidents happen.

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This is a one of a kind shop that carries a wide variety of supplies that you are unlikely to find all in one location elsewhere in Iowa City. For my family, we frequented the shop several times during the first months after my daughter was born looking for breast pump supplies. The store is small, so there was always only one staff member working at a time, but that person was always excellent at answering any and all questions that we had. Additionally, the supplies that they carried were of excellent quality and they backed them all with a money back guarantee. My family will most definitely be using this shop for all of our future medical supply needs and I would not hesitate to recommend it to anyone else in need of such supplies.

5
★★★★★

This is a one of a kind shop that carries a wide variety of supplies that you are unlikely to find all in one location elsewhere in Iowa City. For my family, we frequented the shop several times during the first months after my daughter was born looking for breast pump supplies. The store is small, so there was always only one staff member working at a time, but that person was always excellent at answering any and all questions that we had. Additionally, the supplies that they carried were of excellent quality and they backed them all with a money back guarantee. My family will most definitely be using this shop for all of our future medical supply needs and I would not hesitate to recommend it to anyone else in need of such supplies.

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