Hammer Medical Supply

★★★☆☆
  • 1801 2nd Ave

    Des Moines, IA 50314

    Map & Directions
  • 515-243-2886

Health & Medical

Health & Medical
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3.0 4
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I have been going to Hammer for years. They have always been good to our family in our time of need! They always try to go the extra mile and we have had to use them after hours before and they have always come through for us. They did all the billing for our moms lift chair and ostomy supplies. I would recommend them to all my family and friends.

4
★★★★☆

I have been going to Hammer for years. They have always been good to our family in our time of need! They always try to go the extra mile and we have had to use them after hours before and they have always come through for us. They did all the billing for our moms lift chair and ostomy supplies. I would recommend them to all my family and friends.

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I was prescribed a CPAP breathing machine and mask by my doctor. I was not sure that a nasal mask wouldn't work but they talked me into trying a full-faced mask. I tried several nights and found the mask too heavy and cumbersome to use at night. I've tried to try other masks on three visits, the last one being today. I was completely taken aback at the poor customer service by the respiratory worker earlier today. She maintained that I had not given the full face mask enough try. I maintain that I know how I am by my age, that the full faced mask makes me feel like I am suffocating and i won't use it. I just want the chance to try something else like they told me on my first visit. If I hadn't have left some parts at my home, I would have just left the machine and went somewhere else. Exactly what i plan to do after I find the missing parts. She talked to me as if I was an idiot or a child and was very condescending and the whole month has been this way. I used to work for this company but it has sure gone downhill in my opinion.

1
★☆☆☆☆

I was prescribed a CPAP breathing machine and mask by my doctor. I was not sure that a nasal mask wouldn't work but they talked me into trying a full-faced mask. I tried several nights and found the mask too heavy and cumbersome to use at night. I've tried to try other masks on three visits, the last one being today. I was completely taken aback at the poor customer service by the respiratory worker earlier today. She maintained that I had not given the full face mask enough try. I maintain that I know how I am by my age, that the full faced mask makes me feel like I am suffocating and i won't use it. I just want the chance to try something else like they told me on my first visit. If I hadn't have left some parts at my home, I would have just left the machine and went somewhere else. Exactly what i plan to do after I find the missing parts. She talked to me as if I was an idiot or a child and was very condescending and the whole month has been this way. I used to work for this company but it has sure gone downhill in my opinion.

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I have been going to Hammer for two years. I've always felt like a just a number. I have received equipment from them, only to have to look them up online to figure out how they work. I've also had to learn on my own. The latest item I received was too big for me. Upon stating that, I was informed my insurance wouldn't pay for anything else. As the man stated to me, if I didn't like it, just bring it back. In other words, deal with what they gave me or forget it. I decided to look online to see if I could find a place with a better attitude and the correct products for my size and needs. I found it at Medicallyours. I have decided not to return to Hammer Medical.

2
★★☆☆☆

I have been going to Hammer for two years. I've always felt like a just a number. I have received equipment from them, only to have to look them up online to figure out how they work. I've also had to learn on my own. The latest item I received was too big for me. Upon stating that, I was informed my insurance wouldn't pay for anything else. As the man stated to me, if I didn't like it, just bring it back. In other words, deal with what they gave me or forget it. I decided to look online to see if I could find a place with a better attitude and the correct products for my size and needs. I found it at Medicallyours. I have decided not to return to Hammer Medical.

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Hammer offers all your medical needs under one roof.
They offer sales and rentals of just about every kind of medical item you can think of.
Walkers and lifts. Wheel chairs and hospital beds.
Every thing to out fit a bathroom for the handicapped or elderly.
They even offer oxygen and compressed gas. They will also do insurance filing. We went there for our elderly parents and recieved wonderful information and help.

5
★★★★★

Hammer offers all your medical needs under one roof.
They offer sales and rentals of just about every kind of medical item you can think of.
Walkers and lifts. Wheel chairs and hospital beds.
Every thing to out fit a bathroom for the handicapped or elderly.
They even offer oxygen and compressed gas. They will also do insurance filing. We went there for our elderly parents and recieved wonderful information and help.

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