Miller True Value

★★★☆☆
Expert advice and tools you need to get your projects done right
  • 1201 4th St SW

    Waverly, IA 50677

    Map & Directions
  • 319-352-1386

Home & Garden

Home & Garden
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Lafayette True Value

Highway 50 Byp Lafayette, AL

2.5 2
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I ordered a lawn mower part through them that turned out to be defective. I know it was defective because I had to buy a second new one (from a competitor) and it worked perfectly. They wouldn't let me return the original defective part claiming the manufacturer tests all their parts. So, in short, since they couldn't get a refund or new part from the manufacturer, they just kept my money and said tough luck. To top it off, I had to call them repeatedly to get the status since they wouldn't call (even though they said they would). I hope it was worth it since they now have a bad review and lost future sales that were in all likelihood greater than $170. I will never shop at Miller's TVH again.

0
★☆☆☆☆

I ordered a lawn mower part through them that turned out to be defective. I know it was defective because I had to buy a second new one (from a competitor) and it worked perfectly. They wouldn't let me return the original defective part claiming the manufacturer tests all their parts. So, in short, since they couldn't get a refund or new part from the manufacturer, they just kept my money and said tough luck. To top it off, I had to call them repeatedly to get the status since they wouldn't call (even though they said they would). I hope it was worth it since they now have a bad review and lost future sales that were in all likelihood greater than $170. I will never shop at Miller's TVH again.

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Extensive hardware store for a small town. The prices are generally list, no discounts, but they do have frequent sales. The service is what makes the place work. Large staff that is generally very helpful.

4
★★★★☆

Extensive hardware store for a small town. The prices are generally list, no discounts, but they do have frequent sales. The service is what makes the place work. Large staff that is generally very helpful.

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