Cookies & Cupcake By Design

★★★☆☆
  • 3382 Middle Rd

    Bettendorf, IA 52722

    Map & Directions
  • 563-332-4311

About Cookies & Cupcake By Design

Hours
Mon-Fri 8am-6pm, Sat 10am-4pm

Food

Food
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This business was named Iowa Corporate Donor of the Year by the Make A Wish Foundation, not once but twice. Having participated in that organization I can confirm that this fact says volumes about this business, and is consistent with the way they they've always treated me and treated my friends who I personally recommended use this business. In fact I've been a customer and a fan for more than 18 years.

My kids and family grew up on this product and to this day...whenever they return home this is one place they must visit. I actually send them care packages quite often from this store and now their friends and their families ask me to send them Cookies by Design cookies...so I do...every chance I get.

Their cookies bouquets are cool and very cleaver. Their cookie cakes, there is no comparison in this town, and their sugar cookies and million dollar cookies are totally addictive.

Being a business person myself I know it is hard to please everyone...I don't think it can be done and I really don't care much for blind rating sites like this when you don't know the person or all the facts. Having said that ... I'm making this post because I know this is one business that I can confidently recommend. The owners and their staff are kind people and caring people.

It's worth giving them a chance to earn your business and if possible I very much recommend you actually go to their store if you live in the Quad Cities, if not call them. Their prices are lower than the company website, the store is one of the cutest I've ever seen, and I just love to see what they can do with cookies, with chocolates, with rice krispies and even their candy bar bouquets are pretty cute, but I do prefer their cookie bouquets and so do my friends and family

5
★★★★★

This business was named Iowa Corporate Donor of the Year by the Make A Wish Foundation, not once but twice. Having participated in that organization I can confirm that this fact says volumes about this business, and is consistent with the way they they've always treated me and treated my friends who I personally recommended use this business. In fact I've been a customer and a fan for more than 18 years.

My kids and family grew up on this product and to this day...whenever they return home this is one place they must visit. I actually send them care packages quite often from this store and now their friends and their families ask me to send them Cookies by Design cookies...so I do...every chance I get.

Their cookies bouquets are cool and very cleaver. Their cookie cakes, there is no comparison in this town, and their sugar cookies and million dollar cookies are totally addictive.

Being a business person myself I know it is hard to please everyone...I don't think it can be done and I really don't care much for blind rating sites like this when you don't know the person or all the facts. Having said that ... I'm making this post because I know this is one business that I can confidently recommend. The owners and their staff are kind people and caring people.

It's worth giving them a chance to earn your business and if possible I very much recommend you actually go to their store if you live in the Quad Cities, if not call them. Their prices are lower than the company website, the store is one of the cutest I've ever seen, and I just love to see what they can do with cookies, with chocolates, with rice krispies and even their candy bar bouquets are pretty cute, but I do prefer their cookie bouquets and so do my friends and family

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DO NOT USE THIS COOKIES BY DESIGN LOCATION!!!!! Absoultely the WORST customer service I've ever received. I ordered cookies for my husband as a suprise on a particularly hectic day at work for him. When they didn't arrive (I didn't ask him, but could tell because he would have called me as soon as he got a suprise like that) I called the store to see if she could tell me if they had been sent. She said she would look into it and call me back. Instead, she called my husband and TOLD him about the suprise!!! What?! That's the whole point of paying so much for cookies, the suprise!! Well she never called back so on Monday morning I called again, since the cookies had still never arrived and clearly there was no longer a suprise. She got really angry with me and hung up. She did not offer to help, she would not even acknowledge that she made a mistake by telling him he was getting a suprise (I think it still would have been better to be suprised a few days late than pay all of that money and not have a suprise at all!). She was EXTREMELY rude and not helpful at all. Not to mention the cookies didn't come for 2 more days!!! They were over 3 days late and my husband had to hunt them down to get them since she wouldn't help. BY FAR THE WORST CUSTOMER SERVICE AROUND!!! DO NOT WASTE YOUR MONEY HERE!!!

1
★☆☆☆☆

DO NOT USE THIS COOKIES BY DESIGN LOCATION!!!!! Absoultely the WORST customer service I've ever received. I ordered cookies for my husband as a suprise on a particularly hectic day at work for him. When they didn't arrive (I didn't ask him, but could tell because he would have called me as soon as he got a suprise like that) I called the store to see if she could tell me if they had been sent. She said she would look into it and call me back. Instead, she called my husband and TOLD him about the suprise!!! What?! That's the whole point of paying so much for cookies, the suprise!! Well she never called back so on Monday morning I called again, since the cookies had still never arrived and clearly there was no longer a suprise. She got really angry with me and hung up. She did not offer to help, she would not even acknowledge that she made a mistake by telling him he was getting a suprise (I think it still would have been better to be suprised a few days late than pay all of that money and not have a suprise at all!). She was EXTREMELY rude and not helpful at all. Not to mention the cookies didn't come for 2 more days!!! They were over 3 days late and my husband had to hunt them down to get them since she wouldn't help. BY FAR THE WORST CUSTOMER SERVICE AROUND!!! DO NOT WASTE YOUR MONEY HERE!!!

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Cookies by Design have baskets for any occasion, they will let you create it if they don't have what you are looking for. Their cookies are big and typically have icing or a picture on them. You can also get a basket without cookies. They have a huge selection of baloons and other gifts. Their prices are a little high but worth it.

4
★★★★☆

Cookies by Design have baskets for any occasion, they will let you create it if they don't have what you are looking for. Their cookies are big and typically have icing or a picture on them. You can also get a basket without cookies. They have a huge selection of baloons and other gifts. Their prices are a little high but worth it.

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