Afterimage

★★★☆☆
  • 4711 N Brady St 100

    Davenport, IA 52806

    Map & Directions
  • 563-323-3679

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We do remember this situation that Nichole P is talking about but what she forgot to mention is that her "friend" that was getting their hair cut by "another stylist" was actually getting their hair cut with Tracy, and they liked their haircut and also left her a tip. Another thing is when she was sitting in the front crying or about to cry , we don't know why someone is upset it is not our place to ask that, if she was that upset she should have asked to talk to a manager at that time. Instead she waited until later that day to call back and talk to the manager who was VERY apologetic and told her that she was more than welcome to come in and have her hair looked at by another stylist. I was watching her get her hair cut and there is NO WAY her hair was in the middle of her back and then cut to the bottom of her shoulders, there would have been at least 4 inches on the ground and there was only in inch at the most on the ground! It is very unfortunate that she feels this way but at the same time I think she is over exaggerating what happened! If you ask anyone they love the salon and everyone that works here is very personable and friendly!

5
★★★★★

We do remember this situation that Nichole P is talking about but what she forgot to mention is that her "friend" that was getting their hair cut by "another stylist" was actually getting their hair cut with Tracy, and they liked their haircut and also left her a tip. Another thing is when she was sitting in the front crying or about to cry , we don't know why someone is upset it is not our place to ask that, if she was that upset she should have asked to talk to a manager at that time. Instead she waited until later that day to call back and talk to the manager who was VERY apologetic and told her that she was more than welcome to come in and have her hair looked at by another stylist. I was watching her get her hair cut and there is NO WAY her hair was in the middle of her back and then cut to the bottom of her shoulders, there would have been at least 4 inches on the ground and there was only in inch at the most on the ground! It is very unfortunate that she feels this way but at the same time I think she is over exaggerating what happened! If you ask anyone they love the salon and everyone that works here is very personable and friendly!

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I made an appt with Tracy to have her show me some different ways to style my hair and nothing else. But when I went in there, Tracy said my hair was two separate layers in the back and if she cut just an inch off the length in the back, that I would be able to do a lot more with my hair. So, I said ok, but just an inch. Well, after she cut the inch off the back, she started cutting layers up toward the top of my hair. I quickly reacted and asked what she was doing. She said she needed to even it all out. I turned to see what she had done and I was so upset I had tears in my eyes. So, she turned me away from the mirror and finished. To finalize the story, I had walked in with hair down to almost the middle of my back and walked out with hair just an inch below my shoulders. Plus, she used a thinner on my hair. It took me 2 years to grow that hair she just chopped off in a second. She snapped back and said it was only an inch. I sat off to the side with tears in my eyes while my friend was finishing up with another stylist. The owner walked right by me, but didn't say a thing. Tracy tried to charge me and I refused. This was the worst experience and customer service I have ever had. Please be careful going here.

1
★☆☆☆☆

I made an appt with Tracy to have her show me some different ways to style my hair and nothing else. But when I went in there, Tracy said my hair was two separate layers in the back and if she cut just an inch off the length in the back, that I would be able to do a lot more with my hair. So, I said ok, but just an inch. Well, after she cut the inch off the back, she started cutting layers up toward the top of my hair. I quickly reacted and asked what she was doing. She said she needed to even it all out. I turned to see what she had done and I was so upset I had tears in my eyes. So, she turned me away from the mirror and finished. To finalize the story, I had walked in with hair down to almost the middle of my back and walked out with hair just an inch below my shoulders. Plus, she used a thinner on my hair. It took me 2 years to grow that hair she just chopped off in a second. She snapped back and said it was only an inch. I sat off to the side with tears in my eyes while my friend was finishing up with another stylist. The owner walked right by me, but didn't say a thing. Tracy tried to charge me and I refused. This was the worst experience and customer service I have ever had. Please be careful going here.

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