South Side Repair

★★★☆☆

Automotive

Automotive
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John's Automotive Service

4910 Johnson Ave NW Cedar Rapids, IA

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Jiffy Lube

1888 Blairs Ferry Rd NE Cedar Rapids, IA

3.0 3
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Bought a log slitter from TSC...broke within one week....was told had to take it to south side....bought in feb...after many many phone calls...recieved the part on 5/31...they lost our name..phone number and totally forgot all about us after just 3 weeks. After phone call saying part was in...made appt to have splitter fixed...drove 50 miles and took 1/2 day off of work and when got there...was told..."oh don't have time to do that...will have to come back next week.....COME BACK NEXT WEEK....ITS BEEN 3 MONTHS....will never recommend them to anyone...will NEVER go back to them....and to top it off they tried to make me pay for part that was still under warranty...

1
★☆☆☆☆

Bought a log slitter from TSC...broke within one week....was told had to take it to south side....bought in feb...after many many phone calls...recieved the part on 5/31...they lost our name..phone number and totally forgot all about us after just 3 weeks. After phone call saying part was in...made appt to have splitter fixed...drove 50 miles and took 1/2 day off of work and when got there...was told..."oh don't have time to do that...will have to come back next week.....COME BACK NEXT WEEK....ITS BEEN 3 MONTHS....will never recommend them to anyone...will NEVER go back to them....and to top it off they tried to make me pay for part that was still under warranty...

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Business Response:

At the time this happened we had switch office help and the prior one lost all information. We also assisted this customer with the problems he had with the warranty work. We are alway willing to help our customer and work with them with all there concerns.
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these guys were able to look at my engine and take the car for a short drive and tell me what was wrong and how much it would cost aproximately without charging to do so. they do the work fast and get your car back on the road without charging an arm and a leg

4
★★★★☆

these guys were able to look at my engine and take the car for a short drive and tell me what was wrong and how much it would cost aproximately without charging to do so. they do the work fast and get your car back on the road without charging an arm and a leg

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i found the people here to very knowledgable and willing to explain thing to you. they were able to look at my car without a charge to do so. and they were very quick, i wasnt waiting forever to get my car done.

4
★★★★☆

i found the people here to very knowledgable and willing to explain thing to you. they were able to look at my car without a charge to do so. and they were very quick, i wasnt waiting forever to get my car done.

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