Ranchero Saddle & Western Wear

★★☆☆☆
  • 4192 Logan Ave

    Waterloo, IA 50703

    Map & Directions
  • 319-232-6263

About Ranchero Saddle & Western Wear

2.0 3
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Never shop at this store. The customer service is horrible. They followed me around the entire time like I was going to shop lift. They made me feel extremely unwelcome and uncomfortable.

1
★☆☆☆☆

Never shop at this store. The customer service is horrible. They followed me around the entire time like I was going to shop lift. They made me feel extremely unwelcome and uncomfortable.

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Very Bad Service and cheap Products. The wife of the owner yelled at me over the phone for a good 30 minutes after I had purchased one of their nicer pairs of boots that were complete junk and fell apart after only a few weeks. I had to get the Durango to tell the Ranchero Western Store to repair the boots. They were not pleased with them just like I am not pleased with Ranchero's. DO NOT BUY from here as they have cheap products and poor service. Ranchero has failed me. They do not stick to their word. Oh, by the way, the son told me that they would repair them but when I brought the boots in the mom refused. I made 6 trips out to their store just to have them tell me that they wont do anything.

1
★☆☆☆☆

Very Bad Service and cheap Products. The wife of the owner yelled at me over the phone for a good 30 minutes after I had purchased one of their nicer pairs of boots that were complete junk and fell apart after only a few weeks. I had to get the Durango to tell the Ranchero Western Store to repair the boots. They were not pleased with them just like I am not pleased with Ranchero's. DO NOT BUY from here as they have cheap products and poor service. Ranchero has failed me. They do not stick to their word. Oh, by the way, the son told me that they would repair them but when I brought the boots in the mom refused. I made 6 trips out to their store just to have them tell me that they wont do anything.

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I like to come here shopping for my western apparel. They always have some really snazzy shirts. The prices are fair. The staff are super friendly and help you get fitted.

4
★★★★☆

I like to come here shopping for my western apparel. They always have some really snazzy shirts. The prices are fair. The staff are super friendly and help you get fitted.

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