Zimmerman-Houdek Credit Cars

★★★☆☆
  • 150 7th Ave

    Marion, IA 52302

    Map & Directions
  • 319-447-6355

About Zimmerman-Houdek Credit Cars

Hours
Mon 9am-6:30pm, Thu 9am-6:30pm, Tue-Wed 9am-6pm, Fri 9am-6pm, Sat 9am-4pm
Reservations
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3.1111 9
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Stay far, far away from this dealer. Our experience started last Spring when we purchased a vehicle from them only to find out a week later that it needed a whole new engine. The engine light "somehow" had been disabled and the only way we found out was it was leaking oil. We took it to our mechanic who discovered the engine light had been disabled and that it needed a whole new engine which was more to fix than we paid for it. Houdek was unwilling to get us out of our contract and said it was not their responsibility to know any of this!! I have never in my life met such unprofessional people. We couldn't afford a lawyer to get out of the contract so we swapped out for another vehicle from them, they were also very stingy to negotiate the price on the other vehicle down. The felt no obligation for what had happened. Now this vehicle needs a new fuel tank!!! NEVER NEVER purchase from them!!!!!

1
★☆☆☆☆

Stay far, far away from this dealer. Our experience started last Spring when we purchased a vehicle from them only to find out a week later that it needed a whole new engine. The engine light "somehow" had been disabled and the only way we found out was it was leaking oil. We took it to our mechanic who discovered the engine light had been disabled and that it needed a whole new engine which was more to fix than we paid for it. Houdek was unwilling to get us out of our contract and said it was not their responsibility to know any of this!! I have never in my life met such unprofessional people. We couldn't afford a lawyer to get out of the contract so we swapped out for another vehicle from them, they were also very stingy to negotiate the price on the other vehicle down. The felt no obligation for what had happened. Now this vehicle needs a new fuel tank!!! NEVER NEVER purchase from them!!!!!

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Purchased a 2001 Hyundai Santa Fe from them back in mid December and have waited to see the true colors of this business before writing this. My only vehicle??s motor shelled out, I work construction and was in a tough spot needing a vehicle NOW and looking everywhere for something in my budget. This put me at the disadvantage also, I am from the Waterloo/Cedar Falls area and was very apprehensive about traveling to Marion for a vehicle that I had found on the internet. I need not have worried. . I was extremely pleased with my experience with Zimmerman Houdek. Having bought many cars in my life, all of them used, this by far was my favorite purchase. The price was set at a level so low that haggling becomes nearly a non-issue. Everything that was communicated to me was straightforward, to the point and best of all TRUE. The staff was amazing and extremely accommodating which was quite appreciated as the drive for me, like I said, was a bit of a journey. I was respected and treated as if I was valued, and I full well know the difference between someone being pushy and kissing your butt to get to your wallet and someone being genuine. After sale experience was the icing on the cake, just impeccable, they took very good care of me and any of my concerns. I wish there was something local here that I could trust , with prices not set to squeeze you dry, and vehicles that are of this quality. Worth the drive. Obviously, they have been in this business long enough to have figured out that screwing people over doesn??t aid in longevity. I??m new to writing reviews but I was told that most reviews out there are written by the small percentage of angry people, so I really am glad to take the time to write this.. I would recommend, actually I will insist that my family and friends try them first as they find themselves in need of different vehicles. This may seem over the top but this was my sincere experience and I will put this review everywhere I think people will see it.

5
★★★★★

Purchased a 2001 Hyundai Santa Fe from them back in mid December and have waited to see the true colors of this business before writing this. My only vehicle??s motor shelled out, I work construction and was in a tough spot needing a vehicle NOW and looking everywhere for something in my budget. This put me at the disadvantage also, I am from the Waterloo/Cedar Falls area and was very apprehensive about traveling to Marion for a vehicle that I had found on the internet. I need not have worried. . I was extremely pleased with my experience with Zimmerman Houdek. Having bought many cars in my life, all of them used, this by far was my favorite purchase. The price was set at a level so low that haggling becomes nearly a non-issue. Everything that was communicated to me was straightforward, to the point and best of all TRUE. The staff was amazing and extremely accommodating which was quite appreciated as the drive for me, like I said, was a bit of a journey. I was respected and treated as if I was valued, and I full well know the difference between someone being pushy and kissing your butt to get to your wallet and someone being genuine. After sale experience was the icing on the cake, just impeccable, they took very good care of me and any of my concerns. I wish there was something local here that I could trust , with prices not set to squeeze you dry, and vehicles that are of this quality. Worth the drive. Obviously, they have been in this business long enough to have figured out that screwing people over doesn??t aid in longevity. I??m new to writing reviews but I was told that most reviews out there are written by the small percentage of angry people, so I really am glad to take the time to write this.. I would recommend, actually I will insist that my family and friends try them first as they find themselves in need of different vehicles. This may seem over the top but this was my sincere experience and I will put this review everywhere I think people will see it.

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Would never go back. I made the mistake of going there after different people warned me about how misleading they are. The cars look OK but have issues. They also do not do what they promise.

1
★☆☆☆☆

Would never go back. I made the mistake of going there after different people warned me about how misleading they are. The cars look OK but have issues. They also do not do what they promise.

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We were looking for a car for my adult son, as his had been totaled in a wreck. We drove thru and were surprised to see the prices actually marked on the vehicles. We found a Grand Am that we liked and bought it. It was easy and there wasn't a bunch of baloney involved. A month later we needed a car for my daughter who was turning 16. We called our salesman, Tim, and told him what we wanted. We didn't want to spend alot of money. They didn't have anything then, but he called us a week later and told us they had a Stratus in that he thought we would like. We went in the next day and bought it. Again, it was easy with no hassle. I would recommend them because they aren't high pressure and seem to have alot of different types of cars in different price ranges.

5
★★★★★

We were looking for a car for my adult son, as his had been totaled in a wreck. We drove thru and were surprised to see the prices actually marked on the vehicles. We found a Grand Am that we liked and bought it. It was easy and there wasn't a bunch of baloney involved. A month later we needed a car for my daughter who was turning 16. We called our salesman, Tim, and told him what we wanted. We didn't want to spend alot of money. They didn't have anything then, but he called us a week later and told us they had a Stratus in that he thought we would like. We went in the next day and bought it. Again, it was easy with no hassle. I would recommend them because they aren't high pressure and seem to have alot of different types of cars in different price ranges.

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0 out of 1 people found this review helpful.

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I was pleased at first with them they were very nice and helpful however I brought up some issues I noticed with the car. I had one of my friends drive it as well to see if he noticed the same things he also brought them up so they said they would fix it and call us on Monday (this was a friday they told us this). Well monday went by no call from them I called them on Tuesday and they said yup we fixed the issues but we sold the car this morning. No call or anything from them even letting us know they had fixed it like they said they would. I am very angry and disappointed in these guys if this is how they are going to treat their customers I will not be going back. One of my other friends also had a bad experience with them where she told them the car was not worth what they had it priced at and they pretty much told her she was stupid and didnt know how to use a blue book. I should have listened to her when she said that they were no good.

1
★☆☆☆☆

I was pleased at first with them they were very nice and helpful however I brought up some issues I noticed with the car. I had one of my friends drive it as well to see if he noticed the same things he also brought them up so they said they would fix it and call us on Monday (this was a friday they told us this). Well monday went by no call from them I called them on Tuesday and they said yup we fixed the issues but we sold the car this morning. No call or anything from them even letting us know they had fixed it like they said they would. I am very angry and disappointed in these guys if this is how they are going to treat their customers I will not be going back. One of my other friends also had a bad experience with them where she told them the car was not worth what they had it priced at and they pretty much told her she was stupid and didnt know how to use a blue book. I should have listened to her when she said that they were no good.

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1 out of 1 people found this review helpful.

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I recently bought subaru forester here. My salesman Tim was straightforward and not pushy at all. I called in a few days later to confirm an adress and was treated EXTREMELY rude by a different salesman. I called back the next day, was cold transferred by the same rude salesman to an even more rude secretary who couldn't tell me where she mailed my registration or title!!!! Overall, I spent a week dealing with some of the rudest management I've ever encountered. They're all smiles and firm handshakes until they get what they want. customer service after the sale is non-existant.

1
★☆☆☆☆

I recently bought subaru forester here. My salesman Tim was straightforward and not pushy at all. I called in a few days later to confirm an adress and was treated EXTREMELY rude by a different salesman. I called back the next day, was cold transferred by the same rude salesman to an even more rude secretary who couldn't tell me where she mailed my registration or title!!!! Overall, I spent a week dealing with some of the rudest management I've ever encountered. They're all smiles and firm handshakes until they get what they want. customer service after the sale is non-existant.

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1 out of 1 people found this review helpful.

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I previously wrote a review,where the Subaru forester we bought, did not even make it home. This is true, however I believe I might have written that in frustration. Corey Houdek personally helped us fix the problem, a flywheel, and only charged us the cost of the part-100.00. Something he did not have to do. He also made sure we had a car to drive while he did so. Not something I had expected! I apologize for my comments, and would recommend him to my family! Remember, family know where you live!

5
★★★★★

I previously wrote a review,where the Subaru forester we bought, did not even make it home. This is true, however I believe I might have written that in frustration. Corey Houdek personally helped us fix the problem, a flywheel, and only charged us the cost of the part-100.00. Something he did not have to do. He also made sure we had a car to drive while he did so. Not something I had expected! I apologize for my comments, and would recommend him to my family! Remember, family know where you live!

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1 out of 3 people found this review helpful.

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We our on our 2nd purchase from Zimmerman-Houdek! The service and prices are great! I noticed when I was car shopping that no other dealer in the area was warrantying what they sell. If a car dealer warranties what they are selling you know they believe in there merchandise. well Due to an accident we are updating this I had to purchase another car and Great News we purchased our third car!

5
★★★★★

We our on our 2nd purchase from Zimmerman-Houdek! The service and prices are great! I noticed when I was car shopping that no other dealer in the area was warrantying what they sell. If a car dealer warranties what they are selling you know they believe in there merchandise. well Due to an accident we are updating this I had to purchase another car and Great News we purchased our third car!

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0 out of 2 people found this review helpful.

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I have been to Zimmerman-Houdek more than a few times. They are constantly putting new cars out to see and buy. I went by the other day and saw cars that were 30 years old and cars that weren't even 1 year old. They have anything from a monkey bike to a huge truck. I have seen some cars that weren't in the best shape, but still okay. They are friendly and nice to customers and just people passing through. They don't bug you until you buy something, nor are they pushy or forceful. Some car dealerships will send someone out as soon as you step in the lot and they won't leave you alone, but here they just ask if you need anything and just let you walk around without bugging with you. I am impressed.

4
★★★★☆

I have been to Zimmerman-Houdek more than a few times. They are constantly putting new cars out to see and buy. I went by the other day and saw cars that were 30 years old and cars that weren't even 1 year old. They have anything from a monkey bike to a huge truck. I have seen some cars that weren't in the best shape, but still okay. They are friendly and nice to customers and just people passing through. They don't bug you until you buy something, nor are they pushy or forceful. Some car dealerships will send someone out as soon as you step in the lot and they won't leave you alone, but here they just ask if you need anything and just let you walk around without bugging with you. I am impressed.

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2 out of 4 people found this review helpful.

 

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