Acheson Auto Body and Service Center

★☆☆☆☆
  • 1103 SW 63rd St

    Des Moines, IA 50312

    Map & Directions
  • 515-277-6869

About Acheson Auto Body and Service Center

Categories
  • Auto Body Paint & Repair
Details
  • Auto Repair Manuals
  • Auto Diagnostics
Hours
M-Su 24hr
Special Offer
Call Today!
Phones
  • Fax (515-277-6872)
Year Established
  • 1942
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa
Services
  • Maintenance

Automotive

Automotive
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I had a 2005 Mitsibishi Galant that had some very minor repair work needed on the driver side door. They used the wrong part for repair work and their finished product didn't match the rest of the car. I pointed it out to them that it was noticeably different and not satisfactory work and asked them to redo it so that it matches or refund my money so I can get someone else to do it and they refused to do either. The owner of the shop told me that they are not responsible for making sure their work meets expectations and that its my fault I don't understand why they don't have to satisfactory work instead of their fault for doing the unsatisfactory work. When trying to get them to refund my money for the poor work and incorrect part, the owner and another staff member made threats against me in order to get me to leave without getting a refund. I had previously given them referrals. It was unbelievable how unprofessional their business and staff are. They are in the business of trying to rip people off and its disgusting. I advise you not to do business with them.

1
★☆☆☆☆

I had a 2005 Mitsibishi Galant that had some very minor repair work needed on the driver side door. They used the wrong part for repair work and their finished product didn't match the rest of the car. I pointed it out to them that it was noticeably different and not satisfactory work and asked them to redo it so that it matches or refund my money so I can get someone else to do it and they refused to do either. The owner of the shop told me that they are not responsible for making sure their work meets expectations and that its my fault I don't understand why they don't have to satisfactory work instead of their fault for doing the unsatisfactory work. When trying to get them to refund my money for the poor work and incorrect part, the owner and another staff member made threats against me in order to get me to leave without getting a refund. I had previously given them referrals. It was unbelievable how unprofessional their business and staff are. They are in the business of trying to rip people off and its disgusting. I advise you not to do business with them.

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I had a 2006 Pontiac G6 with severe damage to the rearend from a collision. Acheson quoted me at $8500 and told me three to five business days. Three weeks later I was called and told my vehicle was completed. Upon inspection, I noticed that the read deck lid and bumper were slightly askew. I took the vehicle to a different body shop and they informed me that the frame had been twisted in the accident and since the vehicle had a unibody frame, it should have been totalled. I called Acheson to inform them of this and they simply hung up on me and refused to return my further calls. I will NEVER do business with them again. They put their wallets in front of my future safety and financial concerns.

1
★☆☆☆☆

I had a 2006 Pontiac G6 with severe damage to the rearend from a collision. Acheson quoted me at $8500 and told me three to five business days. Three weeks later I was called and told my vehicle was completed. Upon inspection, I noticed that the read deck lid and bumper were slightly askew. I took the vehicle to a different body shop and they informed me that the frame had been twisted in the accident and since the vehicle had a unibody frame, it should have been totalled. I called Acheson to inform them of this and they simply hung up on me and refused to return my further calls. I will NEVER do business with them again. They put their wallets in front of my future safety and financial concerns.

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Message from Acheson Auto Body and Service Center

Have you been in a car accident? Acheson Auto Body and Service Center in Des Moines, IA, has been restoring vehicles for over 100 years. We are a third generation family-owned company that can handle all major and minor body repair work as well as any mechanical services you may need.

We also have a first rate service center. Whether you need an oil change or have a major repair, we are here to provide you with excellent service. We welcome all insurance companies and will work with you to ensure a timely matter and completion

The team at Acheson Auto Body and Service Center West can help with your car, truck and SUV.

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