Pro Care Automotive

★★★★★
Quality Automotive Parts, Service and Repairs.
  • 1020 Cedar Cross Rd

    Dubuque, IA 52003

    Map & Directions
  • 563-582-9858

About Pro Care Automotive

Hours
Monday 08:00 - 08:00, Tuesday 08:00 - 08:00, Wednesday 08:00 - 08:00, Thursday, 08:00 - 08:00, Friday 08:00 - 05:30, Saturday CLOSE - CLOSE, Sunday CLOSE - CLOSE

Automotive

Automotive
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5.0 4
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I wish they allowed more stars!!!

I am a frugal shopper and very critical about cost versus services/items received. When I zeroed in on ProCare as my primary place for car care, I did so after comparing them to other local shops.

I compared the "overall" costs of repair there, versus estimated costs at other shops. I also compared the quality of work done, versus other shops. Shawn, at ProCare has "always" been on target with his estimates, or very close. The quality of mechanical work is PRO.

I am at best, a backyard mechanic, I know enough about cars to know when someone is scamming me, or being straight with me. When I leave my vehicles with ProCare I always have the comfort knowing the problems will be resolved correctly; the first time.

ProCare is the only shop I truly trust, to handle auto issues for myself, my wife and daughters cars.

If your needing car repair, and come across this review - stop looking and give Shawn a call, at ProCare. Just do it! I promise you will find yourself trusting Shawn with all your future car problems.

Chris L.

Wish this review would post my name, not my anti-spam email name.

5
★★★★★

I wish they allowed more stars!!!

I am a frugal shopper and very critical about cost versus services/items received. When I zeroed in on ProCare as my primary place for car care, I did so after comparing them to other local shops.

I compared the "overall" costs of repair there, versus estimated costs at other shops. I also compared the quality of work done, versus other shops. Shawn, at ProCare has "always" been on target with his estimates, or very close. The quality of mechanical work is PRO.

I am at best, a backyard mechanic, I know enough about cars to know when someone is scamming me, or being straight with me. When I leave my vehicles with ProCare I always have the comfort knowing the problems will be resolved correctly; the first time.

ProCare is the only shop I truly trust, to handle auto issues for myself, my wife and daughters cars.

If your needing car repair, and come across this review - stop looking and give Shawn a call, at ProCare. Just do it! I promise you will find yourself trusting Shawn with all your future car problems.

Chris L.

Wish this review would post my name, not my anti-spam email name.

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ProCare Automotive was very highly recommended to us... and now we know why. Our daughter is in Dubuque in college (out of state for us) and when her car broke down, we were concerned that we wouldn' t find a reliable shop. When she asked around she was told that ProCare was the best place to go... and this referral was a true blessing for us. Shawn was very thorough and went the extra mile to help us! Wonderful service! He even worked with our mechanic here in Rockford, IL to get a replacement on a new part that had failed... Saving us $400. We really appreciate all that he did and will recommend him to everyone we meet! Thank you again!!!

5
★★★★★

ProCare Automotive was very highly recommended to us... and now we know why. Our daughter is in Dubuque in college (out of state for us) and when her car broke down, we were concerned that we wouldn' t find a reliable shop. When she asked around she was told that ProCare was the best place to go... and this referral was a true blessing for us. Shawn was very thorough and went the extra mile to help us! Wonderful service! He even worked with our mechanic here in Rockford, IL to get a replacement on a new part that had failed... Saving us $400. We really appreciate all that he did and will recommend him to everyone we meet! Thank you again!!!

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I don't take my cars anywhere else. Procare was recommended to me, and I have always been impressed with the laid back style, the honesty, and the great service I have gotten. I highly recommend you give Procare a try for your car repairs!

5
★★★★★

I don't take my cars anywhere else. Procare was recommended to me, and I have always been impressed with the laid back style, the honesty, and the great service I have gotten. I highly recommend you give Procare a try for your car repairs!

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Shawn at Pro Care is the best! Shawn takes the time to listen to you and he asks question to you about your problem with your vehicle, we have had car trouble and wouldn't you know it as soon as we drove it to Shawn at Pro Care the problem disappeared and he would take it over night and drive it himself to see if he can solve the issue for you! THAT is what I call great service!
Shawn even helped us with another business when we had our brakes and rotors and new tires done and they were not done right, SHAWN spoke to the business for us and even drove the car to the other business for us because we were so busy and we needed our van for a trip the next day!
Shawn also gives us estimates that are on target! I think Shawn underestimated the cost one time and we knew that it was a possibilities of being more! Shawn will explain everything that needs to be done and why it needs to be done. He has even taken us in the "bay" and showed us on our van what was wrong, NOT on a piece of paper, which by the way I don't understand all the lingo. It is nice to SEE what he is talking about.
Anyway bottom line is Shawn is great! We use his service whenever we can and he is not about ripping ANYONE off, so all you women that are getting scammed because you are a woman, go see Shawn, he is great!

PROS: Owner works right in with all the employers, he is not afraid of getting di
CONS: They are so awesome, sometimes it takes a few days to get in. Worth the wai

5
★★★★★

Shawn at Pro Care is the best! Shawn takes the time to listen to you and he asks question to you about your problem with your vehicle, we have had car trouble and wouldn't you know it as soon as we drove it to Shawn at Pro Care the problem disappeared and he would take it over night and drive it himself to see if he can solve the issue for you! THAT is what I call great service!
Shawn even helped us with another business when we had our brakes and rotors and new tires done and they were not done right, SHAWN spoke to the business for us and even drove the car to the other business for us because we were so busy and we needed our van for a trip the next day!
Shawn also gives us estimates that are on target! I think Shawn underestimated the cost one time and we knew that it was a possibilities of being more! Shawn will explain everything that needs to be done and why it needs to be done. He has even taken us in the "bay" and showed us on our van what was wrong, NOT on a piece of paper, which by the way I don't understand all the lingo. It is nice to SEE what he is talking about.
Anyway bottom line is Shawn is great! We use his service whenever we can and he is not about ripping ANYONE off, so all you women that are getting scammed because you are a woman, go see Shawn, he is great!

PROS: Owner works right in with all the employers, he is not afraid of getting di
CONS: They are so awesome, sometimes it takes a few days to get in. Worth the wai

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