The Looking Glass Optical - Jason Pfeifer, OD

★★★☆☆
Eyewear That Gets Noticed.
  • 2056 8th St

    Coralville, IA 52241

    Map & Directions
  • 319-338-9381

About The Looking Glass Optical - Jason Pfeifer, OD

Hours
Mon 9am-6pm, Thu 9am-6pm, Tue-Wed 9am-5pm, Fri 9am-5pm, Sat 9am-1pm

Wholesalers

Wholesalers
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2.8 5
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Bad experience!! Worst customer service I have ever had compared to several other optical places I have been to. Poor communication and one of the young guy at the front desk is very rude. Should not be hired! No manager or higher level staff come out to clear the situation or explain why simple little thing cannot be done (but I found it can be done at other optical stores). \nThey just lose business doing 4 glasses for me and my family. \n\nWill never go there again and will not recommend to anyone.

0
★☆☆☆☆

Bad experience!! Worst customer service I have ever had compared to several other optical places I have been to. Poor communication and one of the young guy at the front desk is very rude. Should not be hired! No manager or higher level staff come out to clear the situation or explain why simple little thing cannot be done (but I found it can be done at other optical stores). \nThey just lose business doing 4 glasses for me and my family. \n\nWill never go there again and will not recommend to anyone.

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The doctor there is very nice and gave me a thorough exam. My glasses fit just fine and I can see great. About a week after I got the glasses, I sat on them. The man there was able to straighten them and now they fit just as good as before. Overall an excellent experience. Highly recommended!

2
★★★★★

The doctor there is very nice and gave me a thorough exam. My glasses fit just fine and I can see great. About a week after I got the glasses, I sat on them. The man there was able to straighten them and now they fit just as good as before. Overall an excellent experience. Highly recommended!

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Very Poor Service at The Looking Glass Optical in Coralville, Iowa! I had to go back 3 times becuz they couldnt get my contacts right and finally after the 3rd time when i couldnt see the doctor said: "" i dont want to take a loss on the soft contacts and its not like you'll have to wear these contacts forever so you'll just have to live with these. I couldnt believe that! Normally they work with u until they get it right!\nThen when i went back for my glasses they just gave them to me and never adjusted them on my face for fitting or adjusted the pantoscopic tilt or anything and i couldnt see well for a month until i made the adjustments myself! PLUS there was a defect in the lense at the bottom. Something isnt right there. KL

0
★☆☆☆☆

Very Poor Service at The Looking Glass Optical in Coralville, Iowa! I had to go back 3 times becuz they couldnt get my contacts right and finally after the 3rd time when i couldnt see the doctor said: "" i dont want to take a loss on the soft contacts and its not like you'll have to wear these contacts forever so you'll just have to live with these. I couldnt believe that! Normally they work with u until they get it right!\nThen when i went back for my glasses they just gave them to me and never adjusted them on my face for fitting or adjusted the pantoscopic tilt or anything and i couldnt see well for a month until i made the adjustments myself! PLUS there was a defect in the lense at the bottom. Something isnt right there. KL

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Very Poor Service at The Looking Glass Optical in Coralville, Iowa! I had to go back 3 times becuz they couldnt get my contacts right and finally after the 3rd time when i couldnt see the doctor said: " i dont want to take a loss on the soft contacts and its not like you'll have to wear these contacts forever so you'll just have to live with these. I couldnt believe that! Normally they work with u until they get it right!
Then when i went back for my glasses they just gave them to me and never adjusted them on my face for fitting or adjusted the pantoscopic tilt or anything and i couldnt see well for a month until i made the adjustments myself! PLUS there was a defect in the lense at the bottom. Something isnt right there. KL

2
★★☆☆☆

Very Poor Service at The Looking Glass Optical in Coralville, Iowa! I had to go back 3 times becuz they couldnt get my contacts right and finally after the 3rd time when i couldnt see the doctor said: " i dont want to take a loss on the soft contacts and its not like you'll have to wear these contacts forever so you'll just have to live with these. I couldnt believe that! Normally they work with u until they get it right!
Then when i went back for my glasses they just gave them to me and never adjusted them on my face for fitting or adjusted the pantoscopic tilt or anything and i couldnt see well for a month until i made the adjustments myself! PLUS there was a defect in the lense at the bottom. Something isnt right there. KL

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I went in with badly bent up glasses and somehow he fixed them and then would not charge me for fixing them. He said ""Oh we do minor repairs for free"". Minor repair HA! It was a major project. My next pair of glasses I am getting there. They were very nice. They have a lot of nice frames.

2
★★★★★

I went in with badly bent up glasses and somehow he fixed them and then would not charge me for fixing them. He said ""Oh we do minor repairs for free"". Minor repair HA! It was a major project. My next pair of glasses I am getting there. They were very nice. They have a lot of nice frames.

Pros: Parked right in front

Cons: Didn't know they were there until I just happened on them

 

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