Lake Manawa Nissan Kia

★★★★☆
41.2282 -95.8583
Map and Directions to Edwards Nissan Kia

712-366-9481

920 32nd Ave

Council Bluffs, IA

51501

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Automotive

Automotive
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Latest reviews from Citysearch.

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I called them from Lincoln to see if they had the car I wanted. They said they did and quoted a price $2,000 dollars higher than all competitors. I asked them why and they said it was because of their OPTIONAL protection package (Scotch-guarding, wax, etc for $1,995) was figured into that price. They assured me the protection package was OPTIONAL and quoted me a price without the protection package that was the same as every other dealer's MSRP sticker price. Because they assured me the protection plan was optional, I made a 75 mile trip to buy one of their vehicles. When I got to the dealership I made an offer to buy for FULL MSRP! Then, half way through the buying process, a sales manager came over and told me that I could have any other car on the lot I wanted at MSRP, but the $2,000 protection plan was mandatory on the vehicle I wanted and that vehicle only. Of course, I walked out.

The out of town trip and the time I spent at the dealer totaled about 8 hours of my life I'll never get back. If they had not lied to me on the phone, I never would have made the trip. I guess they thought I would be stupider in person that I was on the phone. It's pretty bad when you are sitting there with your check book out getting ready to pay for a vehicle in full at MSRP and you still can't drive the thing home.

Bad location, dishonest staff and $2000 mandatory optional protection packages that only apply to the vehicle you are trying to buy. In short, the worst car dealership I have ever been to. Do not risk buying here. Something tells me if I had bought from them I would have regretted it later.

1
★☆☆☆☆

I called them from Lincoln to see if they had the car I wanted. They said they did and quoted a price $2,000 dollars higher than all competitors. I asked them why and they said it was because of their OPTIONAL protection package (Scotch-guarding, wax, etc for $1,995) was figured into that price. They assured me the protection package was OPTIONAL and quoted me a price without the protection package that was the same as every other dealer's MSRP sticker price. Because they assured me the protection plan was optional, I made a 75 mile trip to buy one of their vehicles. When I got to the dealership I made an offer to buy for FULL MSRP! Then, half way through the buying process, a sales manager came over and told me that I could have any other car on the lot I wanted at MSRP, but the $2,000 protection plan was mandatory on the vehicle I wanted and that vehicle only. Of course, I walked out.

The out of town trip and the time I spent at the dealer totaled about 8 hours of my life I'll never get back. If they had not lied to me on the phone, I never would have made the trip. I guess they thought I would be stupider in person that I was on the phone. It's pretty bad when you are sitting there with your check book out getting ready to pay for a vehicle in full at MSRP and you still can't drive the thing home.

Bad location, dishonest staff and $2000 mandatory optional protection packages that only apply to the vehicle you are trying to buy. In short, the worst car dealership I have ever been to. Do not risk buying here. Something tells me if I had bought from them I would have regretted it later.

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I was a past customer from years ago. I got a new referral from a good friend, Mary, who recommended Teddy G. I had no idea what a pleasure it would be to work with him. He went above & beyond the call of a salesman! He asked me a few questions about what kind of vehicle I wanted and after looking at his inventory he realized he had the perfect vehicle for me. I was very impressed with his knowledge on everything. It was the first and ONLY car I looked at & test drove. I was not expecting to go home with a new/used car that day, but I am very happy I did. I bought a Kia Rondo & I have never owned a crossover vehicle before & I love it. I felt like Teddy had the right answer for all of my questions. This was the first time I purchased a vehicle on my own & being a single mother, I felt like I was treated absolutly amazing, not only by Teddy, but the whole staff!

5
★★★★★

I was a past customer from years ago. I got a new referral from a good friend, Mary, who recommended Teddy G. I had no idea what a pleasure it would be to work with him. He went above & beyond the call of a salesman! He asked me a few questions about what kind of vehicle I wanted and after looking at his inventory he realized he had the perfect vehicle for me. I was very impressed with his knowledge on everything. It was the first and ONLY car I looked at & test drove. I was not expecting to go home with a new/used car that day, but I am very happy I did. I bought a Kia Rondo & I have never owned a crossover vehicle before & I love it. I felt like Teddy had the right answer for all of my questions. This was the first time I purchased a vehicle on my own & being a single mother, I felt like I was treated absolutly amazing, not only by Teddy, but the whole staff!

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Having purchased three cars from Lake Manawa Nissan/Kia, we felt very comfortable doing it again. But I have to say, this was by far the best and easiest purchase we have made yet. If Clint is not the best car salesman we have ever met, we would love to meet the person that is. He spent several hours with us, and was very helpful in helping us decide what it was that we were looking for. He uses no pressure tactics, and his sense of humor made what can be a stressful experience into a fun experience. We would definitely buy another car there, and we would recommend Clint to any of our friends!

5
★★★★★

Having purchased three cars from Lake Manawa Nissan/Kia, we felt very comfortable doing it again. But I have to say, this was by far the best and easiest purchase we have made yet. If Clint is not the best car salesman we have ever met, we would love to meet the person that is. He spent several hours with us, and was very helpful in helping us decide what it was that we were looking for. He uses no pressure tactics, and his sense of humor made what can be a stressful experience into a fun experience. We would definitely buy another car there, and we would recommend Clint to any of our friends!

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Teddy Graybill was an outstanding salesperson. We originally contacted him regarding a used Nissan Rogue we saw online. I was out of town and by the time I came back the vehicle had been sold. Teddy creatively found a way to get me into a new Rogue and kept the price at one I was comfortable with. It was a better price than any other dealer would give me. He's upfront and worked hard to come to the terms I needed on the purchase. He was diligent in making sure all I needed was taken care of even though some required some creative solutions on his part. Look over your docs carefully but if there are any discrepancies, Teddy will make sure it gets straightened out. LOVE my Rogue and LOVE Teddy. Giving Teddy an A+++

5
★★★★★

Teddy Graybill was an outstanding salesperson. We originally contacted him regarding a used Nissan Rogue we saw online. I was out of town and by the time I came back the vehicle had been sold. Teddy creatively found a way to get me into a new Rogue and kept the price at one I was comfortable with. It was a better price than any other dealer would give me. He's upfront and worked hard to come to the terms I needed on the purchase. He was diligent in making sure all I needed was taken care of even though some required some creative solutions on his part. Look over your docs carefully but if there are any discrepancies, Teddy will make sure it gets straightened out. LOVE my Rogue and LOVE Teddy. Giving Teddy an A+++

.

Doug was very helpful and did what he can to provide as much as information and help as possible without making us not being able to make our own decision and not being pushy and making this car buying especially used a little bit easier we were in and out in very short time and got WONDERFUL customer serivce felt very comfortable and will be recommended family friends to doug . I cannot express how great it felt to come out of there feeling like we made the best decision possible . Obviously with used cars you never know what you may get but i think doug helped us get the best for the little money we had.

5
★★★★★

Doug was very helpful and did what he can to provide as much as information and help as possible without making us not being able to make our own decision and not being pushy and making this car buying especially used a little bit easier we were in and out in very short time and got WONDERFUL customer serivce felt very comfortable and will be recommended family friends to doug . I cannot express how great it felt to come out of there feeling like we made the best decision possible . Obviously with used cars you never know what you may get but i think doug helped us get the best for the little money we had.

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We highly recommend this dealership.Rob Davidson and the rest of the crew we worked with gave us a great deal on our purchace and a great trad-in also. They were friendly and tried very hard to get us where we needed to be with a monthly payment. We will go back again and send our family and friends to Rob!

5
★★★★★

We highly recommend this dealership.Rob Davidson and the rest of the crew we worked with gave us a great deal on our purchace and a great trad-in also. They were friendly and tried very hard to get us where we needed to be with a monthly payment. We will go back again and send our family and friends to Rob!

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Everyone we dealt with were really excellent and friendly. They also understood that we weren't able to stay there and make it a whole day event in buying a car and were able to get us in and out fairly quickly. We appreciate the care we received and will recommend the dealership to others.

5
★★★★★

Everyone we dealt with were really excellent and friendly. They also understood that we weren't able to stay there and make it a whole day event in buying a car and were able to get us in and out fairly quickly. We appreciate the care we received and will recommend the dealership to others.

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Everyone was friendly, courteous, knowledeable, fair, and genuinely concerned with helping me make the best deal possible. I love my new car--and State Farm gave me 20 per cent off on my insurance because of the high safety rating.

5
★★★★★

Everyone was friendly, courteous, knowledeable, fair, and genuinely concerned with helping me make the best deal possible. I love my new car--and State Farm gave me 20 per cent off on my insurance because of the high safety rating.

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So far, I have no regrets. Everyone has been helpful and c

5
★★★★★

So far, I have no regrets. Everyone has been helpful and c

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I have always gotten great service and would buy from Lake manawa KIA again.?

5
★★★★★

I have always gotten great service and would buy from Lake manawa KIA again.?

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"Great Salespeople are not born or made. They evolve over time based on their dedication to excellence, and their willingness to serve." I felt like a friendship was built in that small amount of time, to make it very easy to call or visit Marc for our next car. You are very lucky to have Marc has part of your sales team.?

5
★★★★★

"Great Salespeople are not born or made. They evolve over time based on their dedication to excellence, and their willingness to serve." I felt like a friendship was built in that small amount of time, to make it very easy to call or visit Marc for our next car. You are very lucky to have Marc has part of your sales team.?

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I went there to test drive and walked out with brand new nissan sentra. I had a very good tour of the inventory, good negotiation over the price, excellent education on the features, lowest possible finance rate, respect to the customer and most importantly "no awkward pressure". These guys gave best deal in the area. Nissan of Omaha wanted to steal the business but succumbed to LMNK. See my review on nissan of omaha too. Finally, thanks a bunch Tyree, Ron and the new sales guy Dallas. You guys are the best.?

5
★★★★★

I went there to test drive and walked out with brand new nissan sentra. I had a very good tour of the inventory, good negotiation over the price, excellent education on the features, lowest possible finance rate, respect to the customer and most importantly "no awkward pressure". These guys gave best deal in the area. Nissan of Omaha wanted to steal the business but succumbed to LMNK. See my review on nissan of omaha too. Finally, thanks a bunch Tyree, Ron and the new sales guy Dallas. You guys are the best.?

.

Very professional and easy to work with. Found and procured the exact vehicle we wanted and made the trade in and finance processes easy.?

5
★★★★★

Very professional and easy to work with. Found and procured the exact vehicle we wanted and made the trade in and finance processes easy.?

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I have always been satisfied with the services given at the time needed. I would recommend you highly if there was an opportunity to share with someone.

5
★★★★★

I have always been satisfied with the services given at the time needed. I would recommend you highly if there was an opportunity to share with someone.

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Staff are very friendly and helpful. I was in for an oil change and waited for my vehicle. I was told it would be about one hour; it was 45 minutes. So I was in and out. It was great.

5
★★★★★

Staff are very friendly and helpful. I was in for an oil change and waited for my vehicle. I was told it would be about one hour; it was 45 minutes. So I was in and out. It was great.

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We have always received excellant services,always get our appointment at the time we request. All personnel have treated us with respect and we feel that we could not receive any better service anywhere. We are completely SATISFIED. JIM

5
★★★★★

We have always received excellant services,always get our appointment at the time we request. All personnel have treated us with respect and we feel that we could not receive any better service anywhere. We are completely SATISFIED. JIM

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Service was always quick, effecient and the personnel very friendly and accomodating!

5
★★★★★

Service was always quick, effecient and the personnel very friendly and accomodating!

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We had a great experience - we were in town for only one day, and Michelle helped get us exactly what we wanted so we could drive off the lot that day!

5
★★★★★

We had a great experience - we were in town for only one day, and Michelle helped get us exactly what we wanted so we could drive off the lot that day!

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All personnel were professional, attentive and thorough.

5
★★★★★

All personnel were professional, attentive and thorough.

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I had a pleasant experience in purchasing my new vehicle. After I brought my car home I found a small problem so I went back to the dealership and they were very willing to correct the problem.

5
★★★★★

I had a pleasant experience in purchasing my new vehicle. After I brought my car home I found a small problem so I went back to the dealership and they were very willing to correct the problem.

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Very good - have recommended you to many people!

5
★★★★★

Very good - have recommended you to many people!

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It was a very comfortable environment and I liked the way they attend me quickly and understood many things and tried to do there best in finding different options for me. I will most certainly go back if I need help in getting a vehicle.

5
★★★★★

It was a very comfortable environment and I liked the way they attend me quickly and understood many things and tried to do there best in finding different options for me. I will most certainly go back if I need help in getting a vehicle.

.

Our experience was wonderful! We live in Lincoln and will always by from Lake Manawa because the Kia in Lincoln is absolutely awful, horrible customer service and just all around unhelpful. Our sales women Michelle goes above and beyond to make sure our car buying experience is easy, we are very happy with our car.

5
★★★★★

Our experience was wonderful! We live in Lincoln and will always by from Lake Manawa because the Kia in Lincoln is absolutely awful, horrible customer service and just all around unhelpful. Our sales women Michelle goes above and beyond to make sure our car buying experience is easy, we are very happy with our car.

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I had such a good experience that I sent my Father & Mother In-Law to see you....they too purchased their own - Brand.New.Kia - we all had a good experience and appreciated the fairness Lake Manawa Kia showed. I felt appreciated and knew I was a valued customer. Thank you!

5
★★★★★

I had such a good experience that I sent my Father & Mother In-Law to see you....they too purchased their own - Brand.New.Kia - we all had a good experience and appreciated the fairness Lake Manawa Kia showed. I felt appreciated and knew I was a valued customer. Thank you!