I have experienced the worst when it comes to cell phone companies customer service until I switched to Sprint! Although it was not this location, I would reccomend people try Sprint! Not only do they give you a 30 day trial period but there's HUGE discounts for working for hundreds of different companies. Check out this location otherwise the Sprint/Nextel on Middle Road is wonderful!
I have had several cell phones with several companies. None of them were satisfactory until I switched to Sprint. I can use my phone just about anywhere. Some other companies I couldn't get 30 miles out of town and there was no service. Sprint has very good competitive prices, lots of different service packs, and tons of phone styles to choose from. You can pay your bill online for a small fee. They are very dependable, and have very good customer service.