PetMed Animal Health Center

★★★★☆
  • 1170 Iowa St

    Dubuque, IA 52001

    Map & Directions
  • 563-583-8387

About PetMed Animal Health Center

Hours
Mon. - Wed. 7:30am - 6:30pm;Thu. 7:30am - 5:30pm;Fri. 8am - 5pm;Sat. 8am - 12am;Sun. CLOSED

Pets & Animals

Pets & Animals
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Very poor customer Service, Vets seem to only be interested in the money not your pet. Vet doesnt seem to want to answer questions just wants to get in and out as if you are taking up to much of her time. Office Manager very cold and has no compassion what so ever. Clinic very run down and very out dated especially considering their high prices. Would not recommend go up town and get a clean new environment for the same pricing and better quality care, without feeling like you are imposing.

1
★☆☆☆☆

Very poor customer Service, Vets seem to only be interested in the money not your pet. Vet doesnt seem to want to answer questions just wants to get in and out as if you are taking up to much of her time. Office Manager very cold and has no compassion what so ever. Clinic very run down and very out dated especially considering their high prices. Would not recommend go up town and get a clean new environment for the same pricing and better quality care, without feeling like you are imposing.

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It all starts when you first walk in the door, the friendly and welcoming receptionists greet you with a compassionate smile and treat a treat for your pet. They are attentive and make sure to note every detail no matter how small.

Once in the exam rooms the techs and doctors are very eloquent and informed. I found them to be the most professional and technology forward clinic within 100 miles of my home.

We drive 2 hours to see Dr. Riley and her staff and wouldn't have it any other way!

I would recommend PetMed to anyone seeking compassionate, top-Jen

5
★★★★★

It all starts when you first walk in the door, the friendly and welcoming receptionists greet you with a compassionate smile and treat a treat for your pet. They are attentive and make sure to note every detail no matter how small.

Once in the exam rooms the techs and doctors are very eloquent and informed. I found them to be the most professional and technology forward clinic within 100 miles of my home.

We drive 2 hours to see Dr. Riley and her staff and wouldn't have it any other way!

I would recommend PetMed to anyone seeking compassionate, top-Jen

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0 out of 1 people found this review helpful.

.

You will find compassionate caring doctors and staff at this veterinarian's office. They obviously care about the animals and are sensitive to the needs of the owners as well. They are located downtown with a small parking lot. I toured the facility with Scouts and every place that we saw was impeccably clean. They have a small retail area. I was very impressed and would use them if I could have a pet again.

5
★★★★★

You will find compassionate caring doctors and staff at this veterinarian's office. They obviously care about the animals and are sensitive to the needs of the owners as well. They are located downtown with a small parking lot. I toured the facility with Scouts and every place that we saw was impeccably clean. They have a small retail area. I was very impressed and would use them if I could have a pet again.

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