Harper's Cycling & Fitness

★★☆☆☆
  • 1106 Grandview Ave

    Muscatine, IA 52761

    Map & Directions
  • 563-263-4043

About Harper's Cycling & Fitness

Details
Hours
Mon 9am-5pm, Tue-Thu 9am-6pm, Fri 9am-7pm, Sat 9am-4pm

Sports & Recreation

Sports & Recreation
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.

Wow. your response to Judy was lukewarm. My bikes were damaged due to improper packaging as well. My suggestion is to let the Ragbrai sponsors know about the experience and perhaps they will use another bike shop to break down bikes and package for shipping.
I managed to have two bikes packaged in California and airlifted to Iowa without a single issue. On the end of the ride Harper's was the only choice, sadly. I say sadly because I had a chain issue on Ragbrai this year and was told by a "mechanic" that it was an error in shifting. Instead of arguing with him (I log about 10,000 miles a year on this bike), I went to Letches and they resolved the problem with a small adjustment.

1
★☆☆☆☆

Wow. your response to Judy was lukewarm. My bikes were damaged due to improper packaging as well. My suggestion is to let the Ragbrai sponsors know about the experience and perhaps they will use another bike shop to break down bikes and package for shipping.
I managed to have two bikes packaged in California and airlifted to Iowa without a single issue. On the end of the ride Harper's was the only choice, sadly. I say sadly because I had a chain issue on Ragbrai this year and was told by a "mechanic" that it was an error in shifting. Instead of arguing with him (I log about 10,000 miles a year on this bike), I went to Letches and they resolved the problem with a small adjustment.

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.

Judy,
Sorry for your troubles.
Words cannot explain or correct how you feel.
99.9% of those on RAGBRAI 2008 had a great experience with Harper's Cycling & Fitness.
Happy Rides

5
★★★★★

Judy,
Sorry for your troubles.
Words cannot explain or correct how you feel.
99.9% of those on RAGBRAI 2008 had a great experience with Harper's Cycling & Fitness.
Happy Rides

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1 out of 1 people found this review helpful.

.

After riding RAGBRAI in 2008 Harpers was the only option at the finish line to pack my bike so it could be shipped home. I received my bike after shipping and it was damaged due to a poor packaging job. Greg at Harpers was rude and unwilling to compensate me in any way. Totally disappointing. I may live in NC but a majority of my family lives in Eastern Iowa...and none of them will frequent this bike shop ever again after this experience.

1
★☆☆☆☆

After riding RAGBRAI in 2008 Harpers was the only option at the finish line to pack my bike so it could be shipped home. I received my bike after shipping and it was damaged due to a poor packaging job. Greg at Harpers was rude and unwilling to compensate me in any way. Totally disappointing. I may live in NC but a majority of my family lives in Eastern Iowa...and none of them will frequent this bike shop ever again after this experience.

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1 out of 2 people found this review helpful.

 

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