Iowa Pet Foods & Seascapes

★★★★☆
  • 1500 22nd St

    West Des Moines, IA 50266

    Map & Directions
  • 515-223-0254

About Iowa Pet Foods & Seascapes

Details
Hours
M-F 10am-8pm Sat 10am-6pm Sun 11am-5pm

Pets & Animals

Pets & Animals
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4.0 7
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All fish here are diseased and over-priced. They purchase the same corals as the rest of us at 6 - 8 bucks and sell them for 45 to 200 bucks. all the fish are purchased at 1/4 or listing price and (sold at 20 bucks the most the pay is 5.00

3
★★★★★

All fish here are diseased and over-priced. They purchase the same corals as the rest of us at 6 - 8 bucks and sell them for 45 to 200 bucks. all the fish are purchased at 1/4 or listing price and (sold at 20 bucks the most the pay is 5.00

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I have been going for years. Every time I go I have been treated kindly. They have small boxes at the register with customers names in alpahbetical order for their loyalty program foods and when I wanted to switch brands to start a loyalty program an employee assisted me and helped me decide which one would benefit me the most. She also explained how to mix the food so my dog would not get an upset stomach. The bags I buy are big so an employee gives me time to pull up and meets me out at my car and loads my bags for me. I am baffled at the reports of rude service but maybe they had an bad employee back then. But for the years I have been going I have never had that experience. The store is not mega large so whenever I need assisitance I just go to the front or look around and and ask which seems to be no big deal to me because usually I see they are working on a task and always stop what they are doing to help. I also can tell they care since I am on a loyalty program they noticed I was coming in often for dog food and wondered if my dog was eating too much as a puppy and gave me advice on how much to give her per serving. My puppy is a little piglet but is currently in a safe weight just a bit over but I found out my hubby was also giving her food as he was unsure if she had been fed so it was costing us much more and we have controlled her servings much better now. I just thought how observant of them to notice I was coming in for puppy food much too often and how much they cared about my dog to say something rather than just keep taking my money.

5
★★★★★

I have been going for years. Every time I go I have been treated kindly. They have small boxes at the register with customers names in alpahbetical order for their loyalty program foods and when I wanted to switch brands to start a loyalty program an employee assisted me and helped me decide which one would benefit me the most. She also explained how to mix the food so my dog would not get an upset stomach. The bags I buy are big so an employee gives me time to pull up and meets me out at my car and loads my bags for me. I am baffled at the reports of rude service but maybe they had an bad employee back then. But for the years I have been going I have never had that experience. The store is not mega large so whenever I need assisitance I just go to the front or look around and and ask which seems to be no big deal to me because usually I see they are working on a task and always stop what they are doing to help. I also can tell they care since I am on a loyalty program they noticed I was coming in often for dog food and wondered if my dog was eating too much as a puppy and gave me advice on how much to give her per serving. My puppy is a little piglet but is currently in a safe weight just a bit over but I found out my hubby was also giving her food as he was unsure if she had been fed so it was costing us much more and we have controlled her servings much better now. I just thought how observant of them to notice I was coming in for puppy food much too often and how much they cared about my dog to say something rather than just keep taking my money.

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Very nice!!! Excellent selection of saltwater fish and invertebrates! Always helpful whenever i'm there..and VERY HONEST! Every once in awhile there is a wait (was 6 saltwater customers all at once Saturday) but well worth it! Would highly recommend!!! A+++++

5
★★★★★

Very nice!!! Excellent selection of saltwater fish and invertebrates! Always helpful whenever i'm there..and VERY HONEST! Every once in awhile there is a wait (was 6 saltwater customers all at once Saturday) but well worth it! Would highly recommend!!! A+++++

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Just had a phone conversation to try to get info concerning food availability and had a very nice experience with Lori. Very Knowledgeable and eager to help! I have used them often as they are one of the best places around for premium dog food. Another great thing is that they have a dog bathing station for a very modest fee. It includes towels and shampoo if you wish as well as a regular grooming bath tub and dryers, and a water resistant grooming apron!

4
★★★★☆

Just had a phone conversation to try to get info concerning food availability and had a very nice experience with Lori. Very Knowledgeable and eager to help! I have used them often as they are one of the best places around for premium dog food. Another great thing is that they have a dog bathing station for a very modest fee. It includes towels and shampoo if you wish as well as a regular grooming bath tub and dryers, and a water resistant grooming apron!

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I have been to Iowa Pet Foods & Seascapes several times, as they carry my dog's brand of dog food. Each time I have been there the employees have been either entirely unfriendly, or unfriendly and rude. Last night when I went there, the cashier continuously screamed at the parrot (Luke, I believe) they have in the store to be quiet. It hurt my ears, so I'm sure it did for the parrot as well. For a store that claims to be concerned with animal welfare and works with the ARL, I have to believe it's just a pretense. I wouldn't want the employees touching my pet after seeing the employee last night.

1
★☆☆☆☆

I have been to Iowa Pet Foods & Seascapes several times, as they carry my dog's brand of dog food. Each time I have been there the employees have been either entirely unfriendly, or unfriendly and rude. Last night when I went there, the cashier continuously screamed at the parrot (Luke, I believe) they have in the store to be quiet. It hurt my ears, so I'm sure it did for the parrot as well. For a store that claims to be concerned with animal welfare and works with the ARL, I have to believe it's just a pretense. I wouldn't want the employees touching my pet after seeing the employee last night.

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.

I've rarely been asked if I need help finding anything and when I have spoken to them about the brands of cat food they carry, I've typically been treated with disdain. To order over the internet is pretty expensive, so I settle for repeatedly crummy treatment by people who don't seem to care about the customers. There is no price break on buying by the case. Very few loyalty incentives. They do carry premium pet foods at about average costs.

3
★★★☆☆

I've rarely been asked if I need help finding anything and when I have spoken to them about the brands of cat food they carry, I've typically been treated with disdain. To order over the internet is pretty expensive, so I settle for repeatedly crummy treatment by people who don't seem to care about the customers. There is no price break on buying by the case. Very few loyalty incentives. They do carry premium pet foods at about average costs.

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.

Iowa Pet Foods has a great selection of fish-their saltwater fish are especially outstanding. They have an excellent variety of fish supplies-including some of the less common brands that you can't get at the chain stores.

They don't sell animals but they have a satellitte location for the Animal Rescue League in the store so people can view and adopt animals who need a home.

The only downfall is that I frequently have to track an employee down for assistance but it's generally because they're hard at work-not because they're ignoring the customers. They are always courteous and helpful.

4
★★★★☆

Iowa Pet Foods has a great selection of fish-their saltwater fish are especially outstanding. They have an excellent variety of fish supplies-including some of the less common brands that you can't get at the chain stores.

They don't sell animals but they have a satellitte location for the Animal Rescue League in the store so people can view and adopt animals who need a home.

The only downfall is that I frequently have to track an employee down for assistance but it's generally because they're hard at work-not because they're ignoring the customers. They are always courteous and helpful.

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