Karen Marie Jewelry

I purchased a mens ring as a christmas gift. I was told it would take 3 weeks to special order the correct size. After several calls the ring finally arrived in March- did not fit - wrong size was ordered! Had to reorder and waited 2 more months for what was again promised as a 2-3 week delivery. Store employee was very sorry. Once I got the ring it lasted less than a month and the stone fell out. Went back to the store and was told it was warrantied and I could reorder. Again, employees were nice - oh so sorry - but history told me they were incompetent in following up to make sure they met their promises. I reordered a different ring, and again it was promised delivery in 2 weeks - this time, there was a ring of the correct size somewhere in a warehouse. At the end of the 3rd week with still no word from the store, I made my last phone call and demanded the ring on a given day or refund - guess what? The ring was at the store waiting for me the very next day.

Posted 06/24/08 | Report Abuse

Was this review helpful to you?

My watch broke a couple of months back and I took it to Karen Marie Jewelry. They did a okay job of fixing it, but the prices were outrageous, and the staff was not friendly at all. If you are in a bind, and can't find anything better, it's alright.

Posted 02/07/06 | Report Abuse

Was this review helpful to you?