Gentle Dental PC

★★☆☆☆
  • 1515 Blairs Ferry Rd NE

    Cedar Rapids, IA 52402

    Map & Directions
  • 319-393-7000

About Gentle Dental PC

Hours
Mon-Thu 7am-6pm, Fri 7am-5:30pm, Sat 7am-11:30pm

Health & Medical

Health & Medical
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Last week my child (16yo) had an appointment at 4pm yet when we showed up there was no record of her ever having that appointment. They were able to work her in anyway and did some fillings. One week later the fillings are still hurting so

3
★★★★★

Last week my child (16yo) had an appointment at 4pm yet when we showed up there was no record of her ever having that appointment. They were able to work her in anyway and did some fillings. One week later the fillings are still hurting so

.

For the past ten years, I've been a twice yearly client of Gentle Dental...despite all of the complaints I've heard, I always spoke highly of this office. Until today.

When I was in for a cleaning in May, my hygienist was extremely excited to hear I was expecting a child. In fact, the client after me was her husband. We were finishing up when he arrived with their infant son (who was asleep in a car seat). She was ecstatic to see her son and spoke about how at my next visit, she would meet my daughter - that left me the impression that i could bring her along just as her husband did their son.

Yesterday, I received a phone call reminding me of my appointment today, at which time I asked about bringing my baby and I was politely told yes. So, I arrived for my appointment today, and I experienced (what felt to me like) discrimination at its finest. I was not even allowed to be checked in because my infant daughter, fast asleep in her car seat, was with me. When I explained that I was told twice that I could bring her, I was told rudely I must have misunderstood. I left, and I do not plan to return.

Clearly this is a "do as I say, not as I do" type office, and I will be taking my business elsewhere.

1
★☆☆☆☆

For the past ten years, I've been a twice yearly client of Gentle Dental...despite all of the complaints I've heard, I always spoke highly of this office. Until today.

When I was in for a cleaning in May, my hygienist was extremely excited to hear I was expecting a child. In fact, the client after me was her husband. We were finishing up when he arrived with their infant son (who was asleep in a car seat). She was ecstatic to see her son and spoke about how at my next visit, she would meet my daughter - that left me the impression that i could bring her along just as her husband did their son.

Yesterday, I received a phone call reminding me of my appointment today, at which time I asked about bringing my baby and I was politely told yes. So, I arrived for my appointment today, and I experienced (what felt to me like) discrimination at its finest. I was not even allowed to be checked in because my infant daughter, fast asleep in her car seat, was with me. When I explained that I was told twice that I could bring her, I was told rudely I must have misunderstood. I left, and I do not plan to return.

Clearly this is a "do as I say, not as I do" type office, and I will be taking my business elsewhere.

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.

Do not go to this Dental Office. My 2 boys were seen at this office and had major dental work done. Less than 1 year later I have taken them to another dental office and all the work has to be redone at the expense of thousands of dollars between the two. The spacers put in both my kids mouths are out of date and damaged their healthy teeth they were attached to. Also my oldest son has to have 4 teeth removed because there is nothing the new dentist can do to repair the damage. I have had two evaluations done and two other dentists agree on what needs to be done to fix their teeth. So don't risk your teeth or your families to this horrible dentist office.

1
★☆☆☆☆

Do not go to this Dental Office. My 2 boys were seen at this office and had major dental work done. Less than 1 year later I have taken them to another dental office and all the work has to be redone at the expense of thousands of dollars between the two. The spacers put in both my kids mouths are out of date and damaged their healthy teeth they were attached to. Also my oldest son has to have 4 teeth removed because there is nothing the new dentist can do to repair the damage. I have had two evaluations done and two other dentists agree on what needs to be done to fix their teeth. So don't risk your teeth or your families to this horrible dentist office.

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.

My husband and I went there and are now going somewhere else. They did not do a good on my husband cleaning and that caused other issues with his teeth. Also I got a crown done there and it was not done right and it has not even been a year, and the tooth has decay under the crown. So I am going to have to get another crown. Not looking forward to that.

I have to say one nice thing about Gental Dental is the help is very nice.

1
★☆☆☆☆

My husband and I went there and are now going somewhere else. They did not do a good on my husband cleaning and that caused other issues with his teeth. Also I got a crown done there and it was not done right and it has not even been a year, and the tooth has decay under the crown. So I am going to have to get another crown. Not looking forward to that.

I have to say one nice thing about Gental Dental is the help is very nice.

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.

Poorly named. It was THE most painful cleaning (by a rude hygenist who, after I had to wait for 20 minutes, said she'd have to rush me through since I started so late.) They said I needed 4 fillings (my new dentist said the ones they were "flossing cavities" that would go away with diligent flossing.
I went in for two fillings. There was so much wrong, I'm just going to bullet point it:
*40 min wait
*GENTLE dentle... Yet no nitrous oxide?
*3 shots of novicaine (Dr. couldn't find the nerve & kept rooting around with the needle - OUCH!)
*Then hygenist & Dr. disappeared for 20 min
*Dr's hands were shaking!!
*They were so backed up he rushed it. 10 minutes spent giving me 2 fillings. He didn't even smooth it out... Crappy fillings that probably won't last 5 years & I apparently didn't even need them!
*They had hygenist students watch without asking me & I couldn't say anything, cuz he was DRILLING in my mouth @ the time... while glancing up to smile & chat with the students!!
*The novicaine didn't take full effect until 5 minutes after I got home (explains the pain I felt!)

TERRIBLE! I asked for my records as I left. The one good thing I have to say: it's a beautiful facility... probably paid for with unnecessary fillings. Sooo glad I switched out of there!

2
★★☆☆☆

Poorly named. It was THE most painful cleaning (by a rude hygenist who, after I had to wait for 20 minutes, said she'd have to rush me through since I started so late.) They said I needed 4 fillings (my new dentist said the ones they were "flossing cavities" that would go away with diligent flossing.
I went in for two fillings. There was so much wrong, I'm just going to bullet point it:
*40 min wait
*GENTLE dentle... Yet no nitrous oxide?
*3 shots of novicaine (Dr. couldn't find the nerve & kept rooting around with the needle - OUCH!)
*Then hygenist & Dr. disappeared for 20 min
*Dr's hands were shaking!!
*They were so backed up he rushed it. 10 minutes spent giving me 2 fillings. He didn't even smooth it out... Crappy fillings that probably won't last 5 years & I apparently didn't even need them!
*They had hygenist students watch without asking me & I couldn't say anything, cuz he was DRILLING in my mouth @ the time... while glancing up to smile & chat with the students!!
*The novicaine didn't take full effect until 5 minutes after I got home (explains the pain I felt!)

TERRIBLE! I asked for my records as I left. The one good thing I have to say: it's a beautiful facility... probably paid for with unnecessary fillings. Sooo glad I switched out of there!

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Never been there for dental service, but their HR department leaves a ton to be desired. My wife is an aspiring dental assistant, applied there, and was called in for an interview. She had to take vacation time from her job to go, and was turned away when she got there because they filled the position. They claimed to have tried to get a hold of her, but no missed calls or messages says otherwise. 2 weeks later they called out of nowhere and offered her a position. After critical thinking decided to accept to gain experience. She gave 2 weeks notice at her job. 3 days later they called and rescinded the offer. They put her out of work, and then claimed they did nothing wrong. Got to love business ethics.

1
★☆☆☆☆

Never been there for dental service, but their HR department leaves a ton to be desired. My wife is an aspiring dental assistant, applied there, and was called in for an interview. She had to take vacation time from her job to go, and was turned away when she got there because they filled the position. They claimed to have tried to get a hold of her, but no missed calls or messages says otherwise. 2 weeks later they called out of nowhere and offered her a position. After critical thinking decided to accept to gain experience. She gave 2 weeks notice at her job. 3 days later they called and rescinded the offer. They put her out of work, and then claimed they did nothing wrong. Got to love business ethics.

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After moving from Marion to CR I started at Gentle Dental. It was the best move I ever made! They have always been up front with work that needs to be done, given estimates(usually costs come in less than quoted) and kept wait times down. At my last appointment I had some questions about a procedure I need to have done and the Dr. and Hygienist both took an extra 20 mins with me to make sure I had all my questions answered. I would recommend Gentle Dental to anyone.

5
★★★★★

After moving from Marion to CR I started at Gentle Dental. It was the best move I ever made! They have always been up front with work that needs to be done, given estimates(usually costs come in less than quoted) and kept wait times down. At my last appointment I had some questions about a procedure I need to have done and the Dr. and Hygienist both took an extra 20 mins with me to make sure I had all my questions answered. I would recommend Gentle Dental to anyone.

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I will NEVER go back there or let anybody that I know go there! My husband had a procedure done in the office that cost us $1000 after insurance. Since they did something wrong during the procedure, we are now having to go to a different dentist and get it fixed. This is costing 4 times more than it should have ever cost! Insurance is maxed out and won't pay any more to help with the $4000 that we're paying out of pocket due to something that something that Gentle Dental should have done correctly in the first place. We went there thinking that they've been in the community for a long time, but I guess that doesn't always mean that they know what they're doing!

1
★☆☆☆☆

I will NEVER go back there or let anybody that I know go there! My husband had a procedure done in the office that cost us $1000 after insurance. Since they did something wrong during the procedure, we are now having to go to a different dentist and get it fixed. This is costing 4 times more than it should have ever cost! Insurance is maxed out and won't pay any more to help with the $4000 that we're paying out of pocket due to something that something that Gentle Dental should have done correctly in the first place. We went there thinking that they've been in the community for a long time, but I guess that doesn't always mean that they know what they're doing!

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I went to Gentle Dental last week ( March 9 ) to have a tooth extraction done. Believe me, I was quite scared--but fortunately I didn't feel any pain. My dental hygienist, Sarah, put some topical stuff on my gum before she did the novocaine, or whatever they use. Then Dr. Knight extracted the tooth and all went very well. Thumbs up to Sarah, Dr. Knight and Gentle Dental.

4
★★★★☆

I went to Gentle Dental last week ( March 9 ) to have a tooth extraction done. Believe me, I was quite scared--but fortunately I didn't feel any pain. My dental hygienist, Sarah, put some topical stuff on my gum before she did the novocaine, or whatever they use. Then Dr. Knight extracted the tooth and all went very well. Thumbs up to Sarah, Dr. Knight and Gentle Dental.

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.

I went to the Cedar Rapids Gentle Dental twice. The first time was to get checked out and get x rays and the next time was to get my wisdom teeth taken out and a filling fixed. When getting my x rays done, they said insurance would cover it. They keep sending me bills saying insurance wouldn't cover it. That's the least of my concerns, however. I've given birth to two kids and this experience at Gentle Dental by far is the worst pain I've ever endured. The dentist began to remove my wisdom teeth before the Novocaine had even come close to setting in. I screamed for him to stop and his words to me were "Oh, shut up." He kept going after I tried explaining that I was in far too much pain to continue with this right now. He took out all four wisdom teeth, stuffed gauze in my mouth and sent me on my way. There was blood all over my face. No one would wash the blood off my face. (I didn't notice this until I looked in the mirror in my car). I was stopped at the front desk where they told me I needed to pay them more money. I couldn't talk at all so I just paid the extra money so I could hurry up and get out of there as everyone was staring at me and I just wanted to avoid the embarrassment. I'm still getting bills from them and they are trying to charge me for fixing the tooth where the filling came out. It never got fixed. So, needless to say, I wont be going there again and I recommend passing this along to others considering going there.

1
★☆☆☆☆

I went to the Cedar Rapids Gentle Dental twice. The first time was to get checked out and get x rays and the next time was to get my wisdom teeth taken out and a filling fixed. When getting my x rays done, they said insurance would cover it. They keep sending me bills saying insurance wouldn't cover it. That's the least of my concerns, however. I've given birth to two kids and this experience at Gentle Dental by far is the worst pain I've ever endured. The dentist began to remove my wisdom teeth before the Novocaine had even come close to setting in. I screamed for him to stop and his words to me were "Oh, shut up." He kept going after I tried explaining that I was in far too much pain to continue with this right now. He took out all four wisdom teeth, stuffed gauze in my mouth and sent me on my way. There was blood all over my face. No one would wash the blood off my face. (I didn't notice this until I looked in the mirror in my car). I was stopped at the front desk where they told me I needed to pay them more money. I couldn't talk at all so I just paid the extra money so I could hurry up and get out of there as everyone was staring at me and I just wanted to avoid the embarrassment. I'm still getting bills from them and they are trying to charge me for fixing the tooth where the filling came out. It never got fixed. So, needless to say, I wont be going there again and I recommend passing this along to others considering going there.

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.

They are friendly, but one filling took almost 3 hours! He kept flubbing up! Then a filling behind a front tooth, which should have been tooth colored as agreed to was silver instead. It shows through the tooth so I appear to have a big grey streak. I will have to go elsewhere to get this redone.
They constantly want to 'update' my dental plan to proceed - more xrays than my insurance can cover.
When I saw a new dentist there after my previous one left, they totally disagreed with the first dentist's assessment.
Seems too much about quantity of patients they can rush through versus quality of care.
I won't return,

2
★★☆☆☆

They are friendly, but one filling took almost 3 hours! He kept flubbing up! Then a filling behind a front tooth, which should have been tooth colored as agreed to was silver instead. It shows through the tooth so I appear to have a big grey streak. I will have to go elsewhere to get this redone.
They constantly want to 'update' my dental plan to proceed - more xrays than my insurance can cover.
When I saw a new dentist there after my previous one left, they totally disagreed with the first dentist's assessment.
Seems too much about quantity of patients they can rush through versus quality of care.
I won't return,

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.

Went there couple times, none of which has less than 30 mins wait, funny thing is, one time i was 10 mins late, they asked me to reschedule. I also agreed to the Bob below, what they care is to max their profit. They will suggest you to do this, do that... not that it is necessary.

1
★☆☆☆☆

Went there couple times, none of which has less than 30 mins wait, funny thing is, one time i was 10 mins late, they asked me to reschedule. I also agreed to the Bob below, what they care is to max their profit. They will suggest you to do this, do that... not that it is necessary.

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After several visits here, I realized this place is more like a 3 ring circus and out to maximize their profit. The only time in my life that I walked out on a dentist was here after waiting in the chair for 45 minutes while watching my dentist work on several other patients who came in well after me. Enough was enough and after asking the assistants to get his attention twice, I finally took off their bib, got out of the chair and took a walk.

On one previous visit to repair a cracked filling, the dentist pulled the tooth after working on it, which I thought shouldn't have been neccesary.

1
★☆☆☆☆

After several visits here, I realized this place is more like a 3 ring circus and out to maximize their profit. The only time in my life that I walked out on a dentist was here after waiting in the chair for 45 minutes while watching my dentist work on several other patients who came in well after me. Enough was enough and after asking the assistants to get his attention twice, I finally took off their bib, got out of the chair and took a walk.

On one previous visit to repair a cracked filling, the dentist pulled the tooth after working on it, which I thought shouldn't have been neccesary.

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I have been to this dentist office a couple of times. I wasn't fully happy with the service. I have had several relatives go here and end up with problems such as infection etc. I didn't think that the doctor that I had was very friendly but the staff is pretty friendly. They have a nice new building and they have a nice location. I thought that their estimate for service was pretty high. I don't think that I will go back there again. But give it a try maybe you'll like it.

2
★★☆☆☆

I have been to this dentist office a couple of times. I wasn't fully happy with the service. I have had several relatives go here and end up with problems such as infection etc. I didn't think that the doctor that I had was very friendly but the staff is pretty friendly. They have a nice new building and they have a nice location. I thought that their estimate for service was pretty high. I don't think that I will go back there again. But give it a try maybe you'll like it.

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My family has been going here for their dental work and cleanings for many years. I have always had good experiences with them. Their staff seems very knowledgeable, helpful and courteous. I feel they take extra care with my children to make them feel comfortable and have a good experience. I really like their new Wall of Jaws they have. It is very interesting.

4
★★★★☆

My family has been going here for their dental work and cleanings for many years. I have always had good experiences with them. Their staff seems very knowledgeable, helpful and courteous. I feel they take extra care with my children to make them feel comfortable and have a good experience. I really like their new Wall of Jaws they have. It is very interesting.

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i have never seen so much problems with this place a friend had a abcess tooth and they said the fixed it. he went in to shock cause there was a infection ended in the hospital for 2 weeks

PROS: none
CONS: none

1
★☆☆☆☆

i have never seen so much problems with this place a friend had a abcess tooth and they said the fixed it. he went in to shock cause there was a infection ended in the hospital for 2 weeks

PROS: none
CONS: none

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the people here were nice enough but their work leaves much to be desired. they cracked my tooth and caused more damage than they fixed so that i had to go to an oral surgeon to have my tooth pulled within a few months

1
★☆☆☆☆

the people here were nice enough but their work leaves much to be desired. they cracked my tooth and caused more damage than they fixed so that i had to go to an oral surgeon to have my tooth pulled within a few months

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.

i took my son here who need quite a few fillings at the time and because they couldnt take care of it in one sitting they didnt want to deal with it and not only that when a friend of mine had a filliing done she had to go back in after only a month because they cracked the tooth all the way through when doing the filling so she ended up having to get it pulled

2
★★☆☆☆

i took my son here who need quite a few fillings at the time and because they couldnt take care of it in one sitting they didnt want to deal with it and not only that when a friend of mine had a filliing done she had to go back in after only a month because they cracked the tooth all the way through when doing the filling so she ended up having to get it pulled

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