American Home Shield Corp

★★★★★

About American Home Shield Corp

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AHS Group

1524 E US Highway 30 Carroll, IA

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American Home Shield

901 E US Highway 30 Carroll, IA

4.5785 242
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Contractor responded with in one day, after contacting AHS. Assessed Problem with appliance, ordered new part. Returned the next day - put appliance in service

5
★★★★★

Contractor responded with in one day, after contacting AHS. Assessed Problem with appliance, ordered new part. Returned the next day - put appliance in service

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Needed to call a repair for our oven which was not heating up anymore. Repair man came out within 2 days and readjusted the thermostat. Now heating evenly.

5
★★★★★

Needed to call a repair for our oven which was not heating up anymore. Repair man came out within 2 days and readjusted the thermostat. Now heating evenly.

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we had an issue with our garage door opener on our rental property ... AHS sent a contractor to come and fix it ... unfortunately, it broke again within 60 days ... AHS sent out the same contractor to fix it (this time without charging another fee) ... it would have been nice for the contractor to fix it correctly the first time but AHS ensured that they did ... job well done AHS./

5
★★★★★

we had an issue with our garage door opener on our rental property ... AHS sent a contractor to come and fix it ... unfortunately, it broke again within 60 days ... AHS sent out the same contractor to fix it (this time without charging another fee) ... it would have been nice for the contractor to fix it correctly the first time but AHS ensured that they did ... job well done AHS./

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This last call ended up being a positive experience. I would highly recommend the young man that took the call, He was on time,he was personable and did what he said he was going to do.

5
★★★★★

This last call ended up being a positive experience. I would highly recommend the young man that took the call, He was on time,he was personable and did what he said he was going to do.

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Wonderful service for our washing machine that we were afraid would need to be replaced. The repairman was able to fix it with no problem.

5
★★★★★

Wonderful service for our washing machine that we were afraid would need to be replaced. The repairman was able to fix it with no problem.

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AHS provides courteous service over the phone. The contractors that come to our house are reputable and we are always confident we are getting service we can rely on.

5
★★★★★

AHS provides courteous service over the phone. The contractors that come to our house are reputable and we are always confident we are getting service we can rely on.

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The service request was put in Sunday evening and the contractor was here early Monday morning. He fixed what he could and ordered the needed parts to complete the task. He explained what he was doing and why. He answered all my questions and was very professional.

5
★★★★★

The service request was put in Sunday evening and the contractor was here early Monday morning. He fixed what he could and ordered the needed parts to complete the task. He explained what he was doing and why. He answered all my questions and was very professional.

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Our air conditioner was out so we called AHS, they contacted an electricial company for us. They arrived on time and was very knowledgeable about our unit. They had it fixed in no time and it is running like a dream now. Thanks goodness, with the hot weather we have had we would be melted by now.

5
★★★★★

Our air conditioner was out so we called AHS, they contacted an electricial company for us. They arrived on time and was very knowledgeable about our unit. They had it fixed in no time and it is running like a dream now. Thanks goodness, with the hot weather we have had we would be melted by now.

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Having American Home Shield warranty is one of the best decisions we made in 2014, and we wish we had known about AHS earlier. They are very prompt in response to calls and appointments (outstanding customer service). The contractor was very timely in keeping with appointment, and very respectful as well. The contractor got the job done on time, and cleaned up before leaving. We had great experience (outstanding experience indeed). We have recommended (still recommending ) AHS to our friends. Having AHS is one decision, you won't regret. Simply put, AHS is peace of mind to Home owners/renters.

5
★★★★★

Having American Home Shield warranty is one of the best decisions we made in 2014, and we wish we had known about AHS earlier. They are very prompt in response to calls and appointments (outstanding customer service). The contractor was very timely in keeping with appointment, and very respectful as well. The contractor got the job done on time, and cleaned up before leaving. We had great experience (outstanding experience indeed). We have recommended (still recommending ) AHS to our friends. Having AHS is one decision, you won't regret. Simply put, AHS is peace of mind to Home owners/renters.

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The serviceman was timely with his arrival. He called to let me know that he would arrive shortly. He resolved the problem with the air conditioner. His service was excellent. His job was an outside job.so, the area was clean. He identified himself and the company with whom he was employed.

5
★★★★★

The serviceman was timely with his arrival. He called to let me know that he would arrive shortly. He resolved the problem with the air conditioner. His service was excellent. His job was an outside job.so, the area was clean. He identified himself and the company with whom he was employed.

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I placed the service request online and the service provider contacted me within 24 hours ... The technician was very prompt and professional and had the microwave turn table part replaced very quickly ...

5
★★★★★

I placed the service request online and the service provider contacted me within 24 hours ... The technician was very prompt and professional and had the microwave turn table part replaced very quickly ...

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Our service person arrived within the time frame, was very friendly. Our AC wasn't working, we thought it was our thermostat, he checked it and said it was working properly. He went into the attic and said our unit needed some freon. He put in the freon, we offered him some water, he gave us our bill and we paid him. He was very nice, didn't make any messes and said to call if we had any other problem.

5
★★★★★

Our service person arrived within the time frame, was very friendly. Our AC wasn't working, we thought it was our thermostat, he checked it and said it was working properly. He went into the attic and said our unit needed some freon. He put in the freon, we offered him some water, he gave us our bill and we paid him. He was very nice, didn't make any messes and said to call if we had any other problem.

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I was very pleased with the service provided. The vendor JED MECHANICAL CONTRACTORS CORP responded within 24hours. I believe that the technician's name was Chris. Chris was meticulous, polite and very professional. I was very impressed when he dawned on his shoe covers at the doorstep before he entered my home. He also knocked he re-entered after going to his vehicle to get some tools. He also gave us suggestions/ instructions on preventing future problems. I will recommend AHS as have done to my friends and relatives. I will also continue to renew my coverage. You are doing excellent work, please keep up the good work. Sincerely, E.D.

5
★★★★★

I was very pleased with the service provided. The vendor JED MECHANICAL CONTRACTORS CORP responded within 24hours. I believe that the technician's name was Chris. Chris was meticulous, polite and very professional. I was very impressed when he dawned on his shoe covers at the doorstep before he entered my home. He also knocked he re-entered after going to his vehicle to get some tools. He also gave us suggestions/ instructions on preventing future problems. I will recommend AHS as have done to my friends and relatives. I will also continue to renew my coverage. You are doing excellent work, please keep up the good work. Sincerely, E.D.

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I had an electrical issues which morphed into causing the entire kitchen to be blacked out. I called AHS immediately and they set up the repair for the next day. As it turned out, the next day the service provider arrived four hours earlier than expected, had the necessary equipment and part on the truck, and restored the power very shortly. Both AHS and the service provider were responsive, attentive, courteous, and caring. The service provider wore shoe covers and was most respectful of our home and property. Thanks!

5
★★★★★

I had an electrical issues which morphed into causing the entire kitchen to be blacked out. I called AHS immediately and they set up the repair for the next day. As it turned out, the next day the service provider arrived four hours earlier than expected, had the necessary equipment and part on the truck, and restored the power very shortly. Both AHS and the service provider were responsive, attentive, courteous, and caring. The service provider wore shoe covers and was most respectful of our home and property. Thanks!

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The contractor was great. He diagnosed the problem and fixed the problem fast. He replaced the part and even showed me the old part before he replaced it. Typical of AHS contractors.

5
★★★★★

The contractor was great. He diagnosed the problem and fixed the problem fast. He replaced the part and even showed me the old part before he replaced it. Typical of AHS contractors.

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The technician arrived when scheduled and got right to work to assess the problem and get clearance from AHS customer service to complete the repair. The service was spot on and the repair was completed in short order.

5
★★★★★

The technician arrived when scheduled and got right to work to assess the problem and get clearance from AHS customer service to complete the repair. The service was spot on and the repair was completed in short order.

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The latest contractor was Sears in regards to our microwave oven. The original service man was very professional, neat, and thorough in his diagnosis. He told what the problem was and that 2 new parts would be mailed to us and we would be called in a few days to set up a time for replacement of parts. The second two servicemen were also very neat and knowledgeable and replaced the parts and tested the oven before leaving.

5
★★★★★

The latest contractor was Sears in regards to our microwave oven. The original service man was very professional, neat, and thorough in his diagnosis. He told what the problem was and that 2 new parts would be mailed to us and we would be called in a few days to set up a time for replacement of parts. The second two servicemen were also very neat and knowledgeable and replaced the parts and tested the oven before leaving.

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I have been using the online service to request services the last few times and the most recent was exemplary. the contractor called in less than an hour, fit me in right away and was very courteous and professional looking. The repairs took a little time due to waiting on a part ordered, but fit me in same day as when they called to let me know the part was in.

5
★★★★★

I have been using the online service to request services the last few times and the most recent was exemplary. the contractor called in less than an hour, fit me in right away and was very courteous and professional looking. The repairs took a little time due to waiting on a part ordered, but fit me in same day as when they called to let me know the part was in.

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This is hard because I've received some really great service from AHS but there have been times with my big ticket items like my Air Condition unit that was supposedly fixed by AHS maintenance personnel and all they did was make things worse. I wind up going to an actual Air Conditioning company to fixt the mistakes made by AHS representative. Most home owners like myself trust AHS will have fully qualified person that can do what they say they can but some times you just dont. But I will say the folks you have working on minor items and big items like plumbers have been GREAT!

5
★★★★★

This is hard because I've received some really great service from AHS but there have been times with my big ticket items like my Air Condition unit that was supposedly fixed by AHS maintenance personnel and all they did was make things worse. I wind up going to an actual Air Conditioning company to fixt the mistakes made by AHS representative. Most home owners like myself trust AHS will have fully qualified person that can do what they say they can but some times you just dont. But I will say the folks you have working on minor items and big items like plumbers have been GREAT!

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We were pleased as always with the timeliness and the professionalism of your service partners. They showed when they said they would, determined the problem, and provided the correct solution, all in short order. We always recommend AHS to friends. We have never regretted buying this product.

5
★★★★★

We were pleased as always with the timeliness and the professionalism of your service partners. They showed when they said they would, determined the problem, and provided the correct solution, all in short order. We always recommend AHS to friends. We have never regretted buying this product.

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.

The contractor that came to my house were knowledgeable about my air condition unit & maintenance. He order the part and got it there to fix the problem the same day. Contractor told me what was and wasn't covered under warranty regarding my air condition unit. He was very pleasant and polite. He kept me posted concerning everything and how long each process was going to take. For example how long it was going to take for him go to the place, pickup the order, and bring it to my house. Didn't just left me hanging wondering if he had forgotten about me. He did an awesome job. I'm well pleased and thankful for his customer service and the company he represented.

5
★★★★★

The contractor that came to my house were knowledgeable about my air condition unit & maintenance. He order the part and got it there to fix the problem the same day. Contractor told me what was and wasn't covered under warranty regarding my air condition unit. He was very pleasant and polite. He kept me posted concerning everything and how long each process was going to take. For example how long it was going to take for him go to the place, pickup the order, and bring it to my house. Didn't just left me hanging wondering if he had forgotten about me. He did an awesome job. I'm well pleased and thankful for his customer service and the company he represented.

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I was very satisfied with the prompt customer service and hassle free process, the contractor was very friendly and quickly was able to asses the issue and fix the problem.

5
★★★★★

I was very satisfied with the prompt customer service and hassle free process, the contractor was very friendly and quickly was able to asses the issue and fix the problem.

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The request was effective and relatively quick, needed a fix to our overhead micrcowave. Service man was nice and left area clean and like it was before the work. Didn't have replacement bulb in stock, had to order it and it was delivered 3 days later. They came back to install.

5
★★★★★

The request was effective and relatively quick, needed a fix to our overhead micrcowave. Service man was nice and left area clean and like it was before the work. Didn't have replacement bulb in stock, had to order it and it was delivered 3 days later. They came back to install.

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I never in my 9 yrs had any problems with American Home Shield. They are the best and I will recommend to My family and friends.The contractors are very professional.

5
★★★★★

I never in my 9 yrs had any problems with American Home Shield. They are the best and I will recommend to My family and friends.The contractors are very professional.

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Our experience with AHS has always been very positive. The last contractor we used for our HVAC issue was timely and courteous. They came out and diagnosed the issue quickly and was able to fix it that day.

5
★★★★★

Our experience with AHS has always been very positive. The last contractor we used for our HVAC issue was timely and courteous. They came out and diagnosed the issue quickly and was able to fix it that day.

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Long-time customers who have been very happy with service and responsiveness. Interior Air is great to work with, and we have gotten very used to Robbie, who provides helpful information when he arrives.

5
★★★★★

Long-time customers who have been very happy with service and responsiveness. Interior Air is great to work with, and we have gotten very used to Robbie, who provides helpful information when he arrives.

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Prompt service, rather courteous contractors who ensured that their service was nothing short of exceptional. Customer service was most empathetic and extremely helpful in ensuring my situation was settled in a timely manner.

5
★★★★★

Prompt service, rather courteous contractors who ensured that their service was nothing short of exceptional. Customer service was most empathetic and extremely helpful in ensuring my situation was settled in a timely manner.

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I had another warranty company in the past and they were horrible. The customer service at AHS is amazing. I had a couple of problems with my HVAC and every time they made sure we were taken care of and happy. They have outstanding service and claim support.

5
★★★★★

I had another warranty company in the past and they were horrible. The customer service at AHS is amazing. I had a couple of problems with my HVAC and every time they made sure we were taken care of and happy. They have outstanding service and claim support.

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The contractor was extremely professional, he address all of my questions and concerns, while being very patient. He was in and out of my home in less than 15 minutes.

5
★★★★★

The contractor was extremely professional, he address all of my questions and concerns, while being very patient. He was in and out of my home in less than 15 minutes.

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.

It did take a little while for AHS to make a decision but after they chose to re-place the items we were very pleased. AHS has always been good to work with us. AHS is well worth having. Thanks for all you do!!

5
★★★★★

It did take a little while for AHS to make a decision but after they chose to re-place the items we were very pleased. AHS has always been good to work with us. AHS is well worth having. Thanks for all you do!!

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Working with AHS was an excellent experience. The contractor was hard to work with and was not timely and did not return calls very well. I have had 3 instances of using our warranty and have had good experience working with AHS.

5
★★★★★

Working with AHS was an excellent experience. The contractor was hard to work with and was not timely and did not return calls very well. I have had 3 instances of using our warranty and have had good experience working with AHS.

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I had a problem with our AC and the person working on the problem found that our furnace had gone out. American Home Shield took care of the problem immediately and replaced our furnace!

5
★★★★★

I had a problem with our AC and the person working on the problem found that our furnace had gone out. American Home Shield took care of the problem immediately and replaced our furnace!

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Satisfaction Guaranteed! I called about a problem with my dryer and within minutes a repair person called me back. The very next day my dryer was repaired by a very courteous and helpful person. The only charge was for the service call.

5
★★★★★

Satisfaction Guaranteed! I called about a problem with my dryer and within minutes a repair person called me back. The very next day my dryer was repaired by a very courteous and helpful person. The only charge was for the service call.

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As usual, my experience with AHS and the appliance contractor went smoothly. The AHS representative was very professional and personable. The contractor kept in touch for arrival confirmation and was punctual. In general I have experienced AHS contractors treating me very professionally, which I assume is because they don't want to tarnish their reputation with AHS... the hand that feeds them so to speak. In this instance, we quickly determined that it would be less costly to replace my washer than to repair, and AHS patiently worked with me to try to find a comparable appliance for replacement. When that didn't work out, AHS offered me a fair payment amount toward a new washer that I would select and purchase on my own. Within a week of submitting to AHS my proof of purchase, I received the promised check from AHS. Very pleased with the overall experience.

5
★★★★★

As usual, my experience with AHS and the appliance contractor went smoothly. The AHS representative was very professional and personable. The contractor kept in touch for arrival confirmation and was punctual. In general I have experienced AHS contractors treating me very professionally, which I assume is because they don't want to tarnish their reputation with AHS... the hand that feeds them so to speak. In this instance, we quickly determined that it would be less costly to replace my washer than to repair, and AHS patiently worked with me to try to find a comparable appliance for replacement. When that didn't work out, AHS offered me a fair payment amount toward a new washer that I would select and purchase on my own. Within a week of submitting to AHS my proof of purchase, I received the promised check from AHS. Very pleased with the overall experience.

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Just as my plan outlines the process of making a claim, and the process that follows is exactly how my most recent experience occurred. My contract contacted me to set up an appointment, showed for the appointment time, & made his assessment for AHS. AHS made the process of getting my new fridge as simple as it gets, and we got a great product.

5
★★★★★

Just as my plan outlines the process of making a claim, and the process that follows is exactly how my most recent experience occurred. My contract contacted me to set up an appointment, showed for the appointment time, & made his assessment for AHS. AHS made the process of getting my new fridge as simple as it gets, and we got a great product.

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Our last repair experience with AHS was for a filter problem inour pool. We described the issue to the AHS rep so that she could set us up with a local vendor. We received a call from the pool service company that same day. They set our appoint,ent for the day after. The technician that arrived knew the pool filtrationsystem we have very well, He diagnosed the problem as simply a flip switch was set in the wrong position for what we were trying to do. He corrected the problemand tookthe time to show me exactly how to do it myself if it happened again. He was courteous, on time and very belpful. We evengot a call the following day from the vendor thanking us for the opportunity to help us and to see how .we liked the service we had received. AHS called two days later, also to know if the vendor had been there and the service provided to our satisfaction. We have since renewed our policy and continue to receive great service.

5
★★★★★

Our last repair experience with AHS was for a filter problem inour pool. We described the issue to the AHS rep so that she could set us up with a local vendor. We received a call from the pool service company that same day. They set our appoint,ent for the day after. The technician that arrived knew the pool filtrationsystem we have very well, He diagnosed the problem as simply a flip switch was set in the wrong position for what we were trying to do. He corrected the problemand tookthe time to show me exactly how to do it myself if it happened again. He was courteous, on time and very belpful. We evengot a call the following day from the vendor thanking us for the opportunity to help us and to see how .we liked the service we had received. AHS called two days later, also to know if the vendor had been there and the service provided to our satisfaction. We have since renewed our policy and continue to receive great service.

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I needed a plumber to fix a toilet so I contact AHS. Within a few hours the plumber contacted me to arrange an appointment to fix my toilet. The day of the repair the plumber contacted me that he would be there within the expected time window. In fact, he said he was in route and would arrive within 20 minutes. He arrived, went right to work on the problem. Quality work with no hassles.

5
★★★★★

I needed a plumber to fix a toilet so I contact AHS. Within a few hours the plumber contacted me to arrange an appointment to fix my toilet. The day of the repair the plumber contacted me that he would be there within the expected time window. In fact, he said he was in route and would arrive within 20 minutes. He arrived, went right to work on the problem. Quality work with no hassles.

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The contractor was here at the appointed time. The problem was identified in a short period of time, and we were informed that the part would take a couple of weeks to obtain. The piece for the microwave needed to replace the front

1
★★★☆☆

The contractor was here at the appointed time. The problem was identified in a short period of time, and we were informed that the part would take a couple of weeks to obtain. The piece for the microwave needed to replace the front

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The technicians arrived on time - they were knowlegable and professional. They identified the problem and fixed the A/C in short order. i would recommend this service company to anyone with or without a home warranty contract.

5
★★★★★

The technicians arrived on time - they were knowlegable and professional. They identified the problem and fixed the A/C in short order. i would recommend this service company to anyone with or without a home warranty contract.

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The contractor that you referred was very prompt and very well versed on the problems at hand. Like I said, he knew exactly what he was talking about. He arrived at my home and took care of all the problems and issues that confronted

1
★★★☆☆

The contractor that you referred was very prompt and very well versed on the problems at hand. Like I said, he knew exactly what he was talking about. He arrived at my home and took care of all the problems and issues that confronted

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A few months after I purchased my first home, the A/C unit went down for the count bigtime at the beginning of the summer heat! I called AHS and they sent out a Tech, which came out and said it couldn't be fix and it needed complete replacement and quoted me several full replacement prices WHAT!!! I didnt feel comfortable with the evaluation since my home inspection prior to the purchase said there was NO issues with the A/C system. So I called AHS explained my situation and requested another Tech for a second opinion, the new Tech was awesome, yes the unit was old, but it didnt need to be completed replaced, only the parts that were not working properly. It was a Blessing, since I had just put ALL my monies into purchasing my home. I had no hidden funds to replace the entire unit. Well, AHS covered most of the costs, and within a few days we had A/C! I thank AHS for helping me get this and working with me to get the repair done correctly! I would recommend AHS to anyone looking for home warranty insurance. :)

5
★★★★★

A few months after I purchased my first home, the A/C unit went down for the count bigtime at the beginning of the summer heat! I called AHS and they sent out a Tech, which came out and said it couldn't be fix and it needed complete replacement and quoted me several full replacement prices WHAT!!! I didnt feel comfortable with the evaluation since my home inspection prior to the purchase said there was NO issues with the A/C system. So I called AHS explained my situation and requested another Tech for a second opinion, the new Tech was awesome, yes the unit was old, but it didnt need to be completed replaced, only the parts that were not working properly. It was a Blessing, since I had just put ALL my monies into purchasing my home. I had no hidden funds to replace the entire unit. Well, AHS covered most of the costs, and within a few days we had A/C! I thank AHS for helping me get this and working with me to get the repair done correctly! I would recommend AHS to anyone looking for home warranty insurance. :)

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It was the first week of summer brake and here in TEXAS that's HOT. Our AC air handler shut down and unbeknown to us had been slowly leaking which was now showing through the kitchen ceiling. I immediately contacted AHS and in less than

1
★★★☆☆

It was the first week of summer brake and here in TEXAS that's HOT. Our AC air handler shut down and unbeknown to us had been slowly leaking which was now showing through the kitchen ceiling. I immediately contacted AHS and in less than

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The specifics is I was having air-conditioning problems and me being from Washington I knew nothing about air-conditioners. He was very explanatory very prompt and very fast. He had the problem solved in a short matter of time and was very expert about it. And the repair man was very clean, very refreshing look very well mannered very well spoke. I would recommend them anytime.

5
★★★★★

The specifics is I was having air-conditioning problems and me being from Washington I knew nothing about air-conditioners. He was very explanatory very prompt and very fast. He had the problem solved in a short matter of time and was very expert about it. And the repair man was very clean, very refreshing look very well mannered very well spoke. I would recommend them anytime.

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The calls to get the pool engine capacitor fixed were answered quickly and it was fixed. However the top was not placed tightly, water got in and the engine blow up. AHS had another company come out and replace the engine. Although it was

1
★★★☆☆

The calls to get the pool engine capacitor fixed were answered quickly and it was fixed. However the top was not placed tightly, water got in and the engine blow up. AHS had another company come out and replace the engine. Although it was

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The serviceman was knowledgeable about the cause of my problem allowing for a quick repair. He took care of all of his paperwork and that of American Home Shield. All I had to do was show him where the refrigerator was!

5
★★★★★

The serviceman was knowledgeable about the cause of my problem allowing for a quick repair. He took care of all of his paperwork and that of American Home Shield. All I had to do was show him where the refrigerator was!

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We moved into our newly purchased home in June 2014. From June 2014 - July 2014 I contacted American Home Shield on warranty issues that included leaking water pipes in two bathrooms, a broken AC unit, and a pilot light issue with my hot

1
★★★☆☆

We moved into our newly purchased home in June 2014. From June 2014 - July 2014 I contacted American Home Shield on warranty issues that included leaking water pipes in two bathrooms, a broken AC unit, and a pilot light issue with my hot

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I have had nothing but good experiences with any of the subs y'all have sent in the last year and a half. Always very professional and courteous. I have referred your company to every friend that is purchasing a new place. Thank you so much.

5
★★★★★

I have had nothing but good experiences with any of the subs y'all have sent in the last year and a half. Always very professional and courteous. I have referred your company to every friend that is purchasing a new place. Thank you so much.

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Call the office to ask for a repare man to come and look at the AC the contractor arrive on the day we had our appointment the gentalman was very polite and clean they new what there where doing from the start and when they found the

1
★★★☆☆

Call the office to ask for a repare man to come and look at the AC the contractor arrive on the day we had our appointment the gentalman was very polite and clean they new what there where doing from the start and when they found the

.

I am a realtor and have sold these home warranties for years,but,have never had one,personally. I have already had a plumbing issue fixed and AHS replaced my oven/range. I am happy!! And can give a personal testimony,now!!

5
★★★★★

I am a realtor and have sold these home warranties for years,but,have never had one,personally. I have already had a plumbing issue fixed and AHS replaced my oven/range. I am happy!! And can give a personal testimony,now!!

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Speedy, my washer was reborn again the contractor has tld me that the wringer in my washer could be be repaired & that this was the 1st time he had encounter the wringer rusting, where you put the fabric softner. wen i had them outo to

1
★★★☆☆

Speedy, my washer was reborn again the contractor has tld me that the wringer in my washer could be be repaired & that this was the 1st time he had encounter the wringer rusting, where you put the fabric softner. wen i had them outo to

 

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