Clothesline Cleaners

★★☆☆☆
  • 244 S Orchard St

    Boise, ID 83705

    Map & Directions
  • 208-342-0538

About Clothesline Cleaners

Hours
Sun Closed;Mon: 7:30 a.m.-6:00 p.m.;Tue: 7:30 a.m.-6:00 p.m.;Wed: 7:30 a.m.-6:00 p.m.;Thu: 7:30 a.m.-6:00 p.m.;Fri: 7:30 a.m.-6:00 p.m.;Sat: 9:00 a.m.-1:00 p.m.;

Personal Services

Personal Services
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I had a bad experience & wouldn't recommend their expensive services. They misplaced one of our items, thankfully I noticed it was missing & I had to make another trip to retrieve it. They are more concerned with hi-tech rather than a personal touch & their prices are spendy to reflect it. They promise discounts & neglect to apply them. Without your authorization, they adhere a bar-code tag on the fabric part of your item to show how many times they've processed it. I noticed it when they cleaned a shear blouse & the tag was totally visible. I was unsuccessful removing the tag because they permenantely heat seal it on. I inquired & they said they could remove it if I returned it to them. When I returned they were having difficulty & asked me to leave it with them. Without my permission, they shortened my blouse & did a bad hem job so that the tag wasn't visible. I suggested that they replace my shirt & all I got was a bad attitude from the owners!

1
★☆☆☆☆

I had a bad experience & wouldn't recommend their expensive services. They misplaced one of our items, thankfully I noticed it was missing & I had to make another trip to retrieve it. They are more concerned with hi-tech rather than a personal touch & their prices are spendy to reflect it. They promise discounts & neglect to apply them. Without your authorization, they adhere a bar-code tag on the fabric part of your item to show how many times they've processed it. I noticed it when they cleaned a shear blouse & the tag was totally visible. I was unsuccessful removing the tag because they permenantely heat seal it on. I inquired & they said they could remove it if I returned it to them. When I returned they were having difficulty & asked me to leave it with them. Without my permission, they shortened my blouse & did a bad hem job so that the tag wasn't visible. I suggested that they replace my shirt & all I got was a bad attitude from the owners!

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Business Response:

Stephanie, thank you for taking the time to comment. Permanent bar coding is the most effective means of controlling inventory at the drycleaners. The tags do not fall off and can be tracked to show a complete care history on a garment. Occasionally, tags are improperly applied and require an adjustment. In most cases, we can remove a tag with the same equipment used to apply the tag. If another method, such as turning a hem was used to correct the problem, we would have guaranteed that alteration to be acceptable in length and precise in detail. If the customer received less than that, we would encourage her to return the item to our customer relations manager for a refund.
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Clothesline Cleaners did an outstanding job removing some difficult stains on a fine fabric. Other cleaners I've gone to, I've wondered if the clothes had even been cleaned but here they come out looking fantastic. A little more pricey but definitely worth it.

5
★★★★★

Clothesline Cleaners did an outstanding job removing some difficult stains on a fine fabric. Other cleaners I've gone to, I've wondered if the clothes had even been cleaned but here they come out looking fantastic. A little more pricey but definitely worth it.

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Business Response:

Tori, thank you for the kind words. We try hard to be the best clothing care provider in the area.
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I was absolutely floored when I picked up my cleaning from clothesline cleaners, their prices are almost double what I have paid at other cleaners in the valley. They charged me over $9.00 per pair slacks, I had 5 pairs, unbelievable! The worst part is the quality was no better then what I have received at other cleaners in the treasure valley. Unless you are looking to get charged outrageous prices for dry cleaning I suggest you go somewhere else, I can assure you I will never step foot in their store again.

1
★☆☆☆☆

I was absolutely floored when I picked up my cleaning from clothesline cleaners, their prices are almost double what I have paid at other cleaners in the valley. They charged me over $9.00 per pair slacks, I had 5 pairs, unbelievable! The worst part is the quality was no better then what I have received at other cleaners in the treasure valley. Unless you are looking to get charged outrageous prices for dry cleaning I suggest you go somewhere else, I can assure you I will never step foot in their store again.

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Business Response:

We understand that for many people, price is the #1 concern. That is why we openly post our base prices online and offer an ongoing coupon at www.clotheslinecleaners.com. We also offer a full list of prices at each location upon request as well. For those who solely look at price to determine service quality, amenities such as, a 24/7 Garment Valet, free pick up and delivery, services performed in-house and guaranteed , the 2011 Award of Excellence, and two DLI Certifications, are easily overlooked.

Message from Clothesline Cleaners

Other places to find us:



www.facebook.com/clotheslineidaho

www.twitter.com/clothingcare

www.youtube.com/clotheslinecleaners

More about Clothesline Cleaners

Comprehensive fabric care and repair - general dry cleaning, commercial accounts, uniforms, leathers, bridal gowns, antique/fragile items, upholstery covers, drapes, tableclothes, bedding, bedbug removal, tailoring and repair, home delivery/pickup and comprehensive spot removal.

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