Deranleau's Appliance Audio

★★★☆☆
  • 217 Warbonnet Dr

    Moscow, ID 83843

    Map & Directions
  • 208-882-9313

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I will never go back to this business again!! The sales people there are very unfriendly and unwilling to help. This is the worst experience I have had while shopping for kitchen appliances. I would NOT recommend this place to anyone!!

1
★☆☆☆☆

I will never go back to this business again!! The sales people there are very unfriendly and unwilling to help. This is the worst experience I have had while shopping for kitchen appliances. I would NOT recommend this place to anyone!!

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This business has the worst customer service I have ever encountered. From the time I walked in the door, I felt like they couldn't care less about my business. I had to make numerous phone calls to make sure my item was ordered, to see if it arrived, and to try and get it installed. I will NEVER walk through their doors again.

1
★☆☆☆☆

This business has the worst customer service I have ever encountered. From the time I walked in the door, I felt like they couldn't care less about my business. I had to make numerous phone calls to make sure my item was ordered, to see if it arrived, and to try and get it installed. I will NEVER walk through their doors again.

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My wife and I started right out of high school having children. We were broke and had no credit. We bought a little fixer upper house and desperately needed appliances. We were turned down by everyone in town until we walked into Deranleau's. They treated us like royalty and helped us get the appliances we needed. We have been customers ever since. Thank you Deranleau's for many years of excellent customer service.

5
★★★★★

My wife and I started right out of high school having children. We were broke and had no credit. We bought a little fixer upper house and desperately needed appliances. We were turned down by everyone in town until we walked into Deranleau's. They treated us like royalty and helped us get the appliances we needed. We have been customers ever since. Thank you Deranleau's for many years of excellent customer service.

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I bought a new Sony Bravia 52" from them a week ago and it was a great experience. The sales staff was very knowledgeable and helpful. I got a better deal in this small local store than from any of the big boxes I shopped in Spokane! This place is great...definitely I would recommend them. I bought in the morning and I had my TV delivered in my home in Moscow by the afternoon. INCREDIBLE! Thanks guys!

5
★★★★★

I bought a new Sony Bravia 52" from them a week ago and it was a great experience. The sales staff was very knowledgeable and helpful. I got a better deal in this small local store than from any of the big boxes I shopped in Spokane! This place is great...definitely I would recommend them. I bought in the morning and I had my TV delivered in my home in Moscow by the afternoon. INCREDIBLE! Thanks guys!

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Customer service? Not here. You feel like you are an imposition when you enter this place. Expensive prices too. Avoid like the plague. You can find better price, service, and selection elsewhere.

2
★★☆☆☆

Customer service? Not here. You feel like you are an imposition when you enter this place. Expensive prices too. Avoid like the plague. You can find better price, service, and selection elsewhere.

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unlike the the listing in this directory, they also sell furniture, beds etc in addition to appliances. they do have a good selections of friges, ranges etc but generally they are expensive. you will find better deals almost anywhere else. their % off is bogus because their original prices are way too high. services are so so. I would recommend you compare them with Sears or home depot before you actually buy from them.

2
★★☆☆☆

unlike the the listing in this directory, they also sell furniture, beds etc in addition to appliances. they do have a good selections of friges, ranges etc but generally they are expensive. you will find better deals almost anywhere else. their % off is bogus because their original prices are way too high. services are so so. I would recommend you compare them with Sears or home depot before you actually buy from them.

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I have had pretty good luck with Deranleaus Appliance Audio & Video. They have a large selection of appliances and audio equipment. Their prices are pretty good. Their service is pretty good. Their show room is pretty big with alot of models to look at.

3
★★★☆☆

I have had pretty good luck with Deranleaus Appliance Audio & Video. They have a large selection of appliances and audio equipment. Their prices are pretty good. Their service is pretty good. Their show room is pretty big with alot of models to look at.

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.

mediocre customer service and they are probably most expensive store in town. they do have 20% or 30% off discount regularly running but they are based on artificially inflated list prices. if you go to a chain retailer, the everyday prices cheaper than their dicounted ones. not sure if they will survive if a major appliance store open here. not enough competition here.

2
★★☆☆☆

mediocre customer service and they are probably most expensive store in town. they do have 20% or 30% off discount regularly running but they are based on artificially inflated list prices. if you go to a chain retailer, the everyday prices cheaper than their dicounted ones. not sure if they will survive if a major appliance store open here. not enough competition here.

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We purchased a refrigerator. When refrigerator was delivered for a fee to our home. It arrived with a piece broken off. The person that delivered the refrigerator said he would go back to the store to get the part to fix it. He never did. The water filter on the refrigerator also came defective. I called the store and was told they would order the parts and get back to me. No one ever called me. It has been weeks since the parts were ordered. I have called several times to find out when the parts would be replaced and am constantly told that someone will call me. I never receive that call. I would say this business lacks personal service skills. The service is so bad that if I had to do it again, I would go elsewhere.

2
★★☆☆☆

We purchased a refrigerator. When refrigerator was delivered for a fee to our home. It arrived with a piece broken off. The person that delivered the refrigerator said he would go back to the store to get the part to fix it. He never did. The water filter on the refrigerator also came defective. I called the store and was told they would order the parts and get back to me. No one ever called me. It has been weeks since the parts were ordered. I have called several times to find out when the parts would be replaced and am constantly told that someone will call me. I never receive that call. I would say this business lacks personal service skills. The service is so bad that if I had to do it again, I would go elsewhere.

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