Lance's Turf Specialties

★★★★★

Home & Garden

Home & Garden
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This outfit is probably the worst in all of Treasure Valley. No doubt. I left my riding lawn mower there for repairs, namely would not start. After two weeks I called. I was told the repair would be $250. I gave the OK. Two weeks later I

3
★★★★★

This outfit is probably the worst in all of Treasure Valley. No doubt. I left my riding lawn mower there for repairs, namely would not start. After two weeks I called. I was told the repair would be $250. I gave the OK. Two weeks later I

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Lance turf specialties did a great job on my mower and weed eater they were fast professional and man was the price reasonable very reasonable Ross took it in personally courteous an and friendly I can't even believ the other things I'm re

3
★★★★★

Lance turf specialties did a great job on my mower and weed eater they were fast professional and man was the price reasonable very reasonable Ross took it in personally courteous an and friendly I can't even believ the other things I'm re

.

THIS PLACE TOOK OUR COMPANIES MONEY AND\r
THIS PLACE TOOK OUR COMPANIES MONEY AND RAN!!! THERE OWNER HUNG UP ON TWO COMPANIES IN THE VALLEY THAT WE HAD CALLED TO HAVE THEM TELL THE ISSUE TO ANOTHER PROSSIONAL CAUSE THEY NEVER MADE

3
★★★★★

THIS PLACE TOOK OUR COMPANIES MONEY AND\r
THIS PLACE TOOK OUR COMPANIES MONEY AND RAN!!! THERE OWNER HUNG UP ON TWO COMPANIES IN THE VALLEY THAT WE HAD CALLED TO HAVE THEM TELL THE ISSUE TO ANOTHER PROSSIONAL CAUSE THEY NEVER MADE

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I marked this one star, but if there was a 0 star to mark i would give it a 0 . I hired this place last Oct. 2011 he had our riding lawn mower for 7 weeks, only called right at first to say he needed money to order some parts. He never

3
★★★★★

I marked this one star, but if there was a 0 star to mark i would give it a 0 . I hired this place last Oct. 2011 he had our riding lawn mower for 7 weeks, only called right at first to say he needed money to order some parts. He never

.

I just have to say I am so glad that I found Turf specialties. I took my lawn mower in for service and it runs now better than ever. Ross and the people working there know what they need to do to get the job done. Not only done, but

3
★★★★★

I just have to say I am so glad that I found Turf specialties. I took my lawn mower in for service and it runs now better than ever. Ross and the people working there know what they need to do to get the job done. Not only done, but

.

Thank you ross and everyone that helps, For the pasted 7 years of me being property management you have helped me with fast service dependable equitment.willing to go that extra mile for your customers .You all do great jobs,And thats what

3
★★★★★

Thank you ross and everyone that helps, For the pasted 7 years of me being property management you have helped me with fast service dependable equitment.willing to go that extra mile for your customers .You all do great jobs,And thats what

.

Took my Briggs and Stratton pump motor to him to get it running more consistent. Charges $60 per hour to work on small engines! For real, there is nothing to small engines. In shop class we had to be able to fully disassemble and reassemble a Briggs motor in an hour long class. In short he wanted $90 for a carb kit, an item that costs in the ball park of $12 and maybe takes a half hour to 45 minutes to complete. To top it off when I went to pick up my engine it was disassembled and in pieces after he charges me $15 for diagnostics. I brought it to him with a full tank of gas. He should have at least put it back together and maybe put gas back in it. If you are looking for a place to fix small engines, look up the small backyard mechanics... they'll probably be more professional.

0
★☆☆☆☆

Took my Briggs and Stratton pump motor to him to get it running more consistent. Charges $60 per hour to work on small engines! For real, there is nothing to small engines. In shop class we had to be able to fully disassemble and reassemble a Briggs motor in an hour long class. In short he wanted $90 for a carb kit, an item that costs in the ball park of $12 and maybe takes a half hour to 45 minutes to complete. To top it off when I went to pick up my engine it was disassembled and in pieces after he charges me $15 for diagnostics. I brought it to him with a full tank of gas. He should have at least put it back together and maybe put gas back in it. If you are looking for a place to fix small engines, look up the small backyard mechanics... they'll probably be more professional.

Pros: Nice Guy

Cons: Overpriced Half-Assed Work

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For starters, I took my mower to Lances on June 23rd, and they gave me a turn around time of 10 days. Not even close! Absolutely the worst service I have ever recieved. They had the mower for 2 months and never returned phone calls after I have left numerous messages. Dave the so called manager is a total moron with no idea of how the run a business. If Lance was alive to see this, he would be just as disappointed as I am. I"m sure he's rolling in his grave. When I picked up the mower, they broke a spring spindle and did not inform me, it was very non professionaly re welded, not expecting me to notice. My machine now performs worse. They try to blame everything on Toro for backordered items, but once I got in touch with Toro in Minnesota and found out they never placed the order until July 11th, that gave me all the proof I needed to place complete blame on Lances turf, and on Dave and Ross Stoley. I finally got my mower on August 19th in unsatifactory conditon. If you are at all thinking about taking your mower to these incompetent imbeciles, please reconcider! No one should have to go through what I did! Go to another reputable dealer. To end, I have reported this incident and hope I have saved you the trouble of having to go to these wanna be mower mechanics.

0
★☆☆☆☆

For starters, I took my mower to Lances on June 23rd, and they gave me a turn around time of 10 days. Not even close! Absolutely the worst service I have ever recieved. They had the mower for 2 months and never returned phone calls after I have left numerous messages. Dave the so called manager is a total moron with no idea of how the run a business. If Lance was alive to see this, he would be just as disappointed as I am. I"m sure he's rolling in his grave. When I picked up the mower, they broke a spring spindle and did not inform me, it was very non professionaly re welded, not expecting me to notice. My machine now performs worse. They try to blame everything on Toro for backordered items, but once I got in touch with Toro in Minnesota and found out they never placed the order until July 11th, that gave me all the proof I needed to place complete blame on Lances turf, and on Dave and Ross Stoley. I finally got my mower on August 19th in unsatifactory conditon. If you are at all thinking about taking your mower to these incompetent imbeciles, please reconcider! No one should have to go through what I did! Go to another reputable dealer. To end, I have reported this incident and hope I have saved you the trouble of having to go to these wanna be mower mechanics.

Pros: none

Cons: everything about them

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