Advanced Heating & Cooling

★★★★☆

Servicing the Boise Area 24 Hours A Day, Everyday for Over 25 Years

  • 721 N Ralstin St

    Meridian, ID 83642

    Map & Directions
  • 208-846-9100

3.5714 7
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I purchased a Trane heating & cooling system (not cheap) in 2006 from Advanced, at time of installation I added on service contract for few years. Eventually I went to a bi-yearly service maintenance format, which worked well for my

3
★★★★★

I purchased a Trane heating & cooling system (not cheap) in 2006 from Advanced, at time of installation I added on service contract for few years. Eventually I went to a bi-yearly service maintenance format, which worked well for my

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I recently had them install a heating and cooling system in my house. Even on 85 day it won't get below 74 in the house. They keep giving me the runaround saying that with the temperature differences that's what it will be in my house. I

3

I recently had them install a heating and cooling system in my house. Even on 85 day it won't get below 74 in the house. They keep giving me the runaround saying that with the temperature differences that's what it will be in my house. I

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I called several local Heating places looking for parts and was told by all of them that they do not sell parts but they would love to come to my house and charge me exorbitantly for replacing the burnout igniter. I am a confidant handy man and don't usually need someone else fixing things I just need parts. So I can order them online if no one will sell me parts. BUT the folks at Advanced Heating are different from the rest. They said that they would be happy to assist me in getting the heat back in my house. I went down to their shop and within 10 Minutes I had the part needed to fix my furnace. No harassment or trying to work me over for more money. That is Customer Service! I really appreciate it. I recommend them for all your part needs. Thanks for caring about customers.

2
★★★★★

I called several local Heating places looking for parts and was told by all of them that they do not sell parts but they would love to come to my house and charge me exorbitantly for replacing the burnout igniter. I am a confidant handy man and don't usually need someone else fixing things I just need parts. So I can order them online if no one will sell me parts. BUT the folks at Advanced Heating are different from the rest. They said that they would be happy to assist me in getting the heat back in my house. I went down to their shop and within 10 Minutes I had the part needed to fix my furnace. No harassment or trying to work me over for more money. That is Customer Service! I really appreciate it. I recommend them for all your part needs. Thanks for caring about customers.

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I responded to an advertisement that they sent to my address, offering a free service call with a $10 ID Foodbank donation. After further conversation on the phone, coming out to look at my heater is not a ""service call"", but a ""diagnostic call"" and would cost MUCH more. VERY MISLEADING; will not give them my business.

0
★☆☆☆☆

I responded to an advertisement that they sent to my address, offering a free service call with a $10 ID Foodbank donation. After further conversation on the phone, coming out to look at my heater is not a ""service call"", but a ""diagnostic call"" and would cost MUCH more. VERY MISLEADING; will not give them my business.

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DO NOT use this business. Their sales tactics are shady to say the least - the old bait-and-switch. They laid out this financing plan I couldn't refuse. After they had my furnace installed I got a finance agreement that wasn't what I agreed to and neither was the work. I forced them to undo the deal and had to provide my own financing, which was nothing like what they offered. I had plenty of time to shop around but didn't because this deal was so great. If I had it to over again I would have used Brizee, who has over 100 years in the business.

1
★☆☆☆☆

DO NOT use this business. Their sales tactics are shady to say the least - the old bait-and-switch. They laid out this financing plan I couldn't refuse. After they had my furnace installed I got a finance agreement that wasn't what I agreed to and neither was the work. I forced them to undo the deal and had to provide my own financing, which was nothing like what they offered. I had plenty of time to shop around but didn't because this deal was so great. If I had it to over again I would have used Brizee, who has over 100 years in the business.

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I got a new high efficiency dual-fuel system installed in my home (heat pump and furnace) by Advanced Heating. They were punctual, neat as a pin, and the system works great!! My energy bills are lower, and we are so much more comfortable now than when we had our old furnace and a/c which were on their last legs. (and were costing us a small fortune each month) We are thrilled with it, and would recommend this company to anyone.

PROS: friendly folks, very efficient, Trane equipment , also free estimate
CONS:

5
★★★★★

I got a new high efficiency dual-fuel system installed in my home (heat pump and furnace) by Advanced Heating. They were punctual, neat as a pin, and the system works great!! My energy bills are lower, and we are so much more comfortable now than when we had our old furnace and a/c which were on their last legs. (and were costing us a small fortune each month) We are thrilled with it, and would recommend this company to anyone.

PROS: friendly folks, very efficient, Trane equipment , also free estimate
CONS:

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Advanced Heating and Cooling did the HVAC on our home about 5 years ago. While we had only minor snags with them at that time, the continuing service on our unti has been less than desirable. This past summer after being in our home for only 5 years, our air conditioner stopped blowing cold air. We called Advanced they said it sounded like it might just need to be cleaned and they sent out a repair man. After working on it for some time, the repair man told me he had cleaned it as best as he could hoping it would solve the problem, but the problem was with the coil instead. We were quoted a price of over $800 to fix it. When my husband arrived home that evening, he took the cover off the airconditioner to see what he could see and it had not been cleaned AT ALL!!! It was covered in dust and grime. He spent 10 minutes at most cleaning off the dust with a old toothbrush, turned on the AC and it worked good as new. Advanced then sent us a bill for $80 for the service call and fought us for a month about paying it. They refused to believe our story, but finally, reluctantly waived the bill after several phone calls.

PROS: None
CONS: Dishonest, charged us for a bogus problem

1
★☆☆☆☆

Advanced Heating and Cooling did the HVAC on our home about 5 years ago. While we had only minor snags with them at that time, the continuing service on our unti has been less than desirable. This past summer after being in our home for only 5 years, our air conditioner stopped blowing cold air. We called Advanced they said it sounded like it might just need to be cleaned and they sent out a repair man. After working on it for some time, the repair man told me he had cleaned it as best as he could hoping it would solve the problem, but the problem was with the coil instead. We were quoted a price of over $800 to fix it. When my husband arrived home that evening, he took the cover off the airconditioner to see what he could see and it had not been cleaned AT ALL!!! It was covered in dust and grime. He spent 10 minutes at most cleaning off the dust with a old toothbrush, turned on the AC and it worked good as new. Advanced then sent us a bill for $80 for the service call and fought us for a month about paying it. They refused to believe our story, but finally, reluctantly waived the bill after several phone calls.

PROS: None
CONS: Dishonest, charged us for a bogus problem

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We are dedicated to providing our customers with superior service and high quality products at competitive prices. Our commitment to excellence and our Comfort for Life promise of lifetime workmanship warranty set us apart from our competitors!

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