Penny Wise Drug

★★★★☆
Get to know your neighbor.
  • 802 Cleveland Boulevard

    Caldwell, ID 83605

    Map & Directions
  • 208-459-3691

About Penny Wise Drug

Hours
Mon - Fri: 9:00am - 8:00pm;Sat: 9:00am - 6:00pm;Sun: 10:00am - 5:00pm;

Sports & Recreation

Sports & Recreation
More choices in Caldwell:
Resultset_next

P & L Trailer Court

411 N Main St Palestine, AR

Resultset_next

Village Creek State Park

201 County Road 754 Wynne, AR

3.5 4
Hi! Sign in to let us know how Penny Wise Drug was?
Write a Review
.

A downtown business open in the evening is something that is very valuable.

This place really deserves 5 stars.

5
★★★★★

A downtown business open in the evening is something that is very valuable.

This place really deserves 5 stars.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Our PennyWise drug store in Caldwell ID legally dispenses codeine cough syrup in small doses without a script. Yesterday, 12/20, my wife went by herself to Pennywise to buy some for her daughter who has had a miserable cough ever since fall. The pharmacy clerk, who rang up the sale, for some strange reason neglected to put the cough syrup in the single bag from downstairs which contained other items, even though she told the clerk to put everything in the same bag. When my wife came home with the bag she discovered that the cough syrup was not in the bag. She then stated that the clerk did not put the cough syrup in the bag. After searching the car thoroughly, under and over the seats and in between, and my wife searched her pockets, I went back to the store to get the cough syrup or at least speak with the manager about it. Instead of simply discussing the matter with me the manager became unruly and started slamming the palm of his hand on the pharmacy counter. Then he brought the errant clerk (a very young girl) over to the counter and declared that he was taking her side in the issue even though he did not witness any of it and has no surveillance cameras in the store to prove her side.
Her story was that she put the codeine in a separate pharmacy bag, and she claimed that my wife took that other bag also. But this is not true because there was only one bag and my wife directed her to put everything in the same bag. She said that when my wife paid and left, the counter was clear. I'm sure that's true, but only because my wife took the single bag which she assumed contained the cough syrup because she instructed the clerk to put all the items in the same bag. The manager shrugged and told me there was nothing he could do. The police officer my wife and I spoke to later that day at the Caldwell police station said there was nothing he could do and that it was a civil case because we could not prove theft, but we could file a report of some kind on Monday (12/22) against the pharmacy clerk or the store. All I know is that we wanted to buy some codeine cough syrup so my wife's daughter could feel better, but now we have neither the cough syrup nor the money it cost us.

SUGGESTION: simply install surveillance cameras. Your Caldwell store manager is unwise and irresponsible not to use them. Cameras are necessary to protect both your stores and your customers from loss, and in fact I was quite shocked to discover that according to the manager there your Caldwell store does not use any surveillance equipment.

1
★☆☆☆☆

Our PennyWise drug store in Caldwell ID legally dispenses codeine cough syrup in small doses without a script. Yesterday, 12/20, my wife went by herself to Pennywise to buy some for her daughter who has had a miserable cough ever since fall. The pharmacy clerk, who rang up the sale, for some strange reason neglected to put the cough syrup in the single bag from downstairs which contained other items, even though she told the clerk to put everything in the same bag. When my wife came home with the bag she discovered that the cough syrup was not in the bag. She then stated that the clerk did not put the cough syrup in the bag. After searching the car thoroughly, under and over the seats and in between, and my wife searched her pockets, I went back to the store to get the cough syrup or at least speak with the manager about it. Instead of simply discussing the matter with me the manager became unruly and started slamming the palm of his hand on the pharmacy counter. Then he brought the errant clerk (a very young girl) over to the counter and declared that he was taking her side in the issue even though he did not witness any of it and has no surveillance cameras in the store to prove her side.
Her story was that she put the codeine in a separate pharmacy bag, and she claimed that my wife took that other bag also. But this is not true because there was only one bag and my wife directed her to put everything in the same bag. She said that when my wife paid and left, the counter was clear. I'm sure that's true, but only because my wife took the single bag which she assumed contained the cough syrup because she instructed the clerk to put all the items in the same bag. The manager shrugged and told me there was nothing he could do. The police officer my wife and I spoke to later that day at the Caldwell police station said there was nothing he could do and that it was a civil case because we could not prove theft, but we could file a report of some kind on Monday (12/22) against the pharmacy clerk or the store. All I know is that we wanted to buy some codeine cough syrup so my wife's daughter could feel better, but now we have neither the cough syrup nor the money it cost us.

SUGGESTION: simply install surveillance cameras. Your Caldwell store manager is unwise and irresponsible not to use them. Cameras are necessary to protect both your stores and your customers from loss, and in fact I was quite shocked to discover that according to the manager there your Caldwell store does not use any surveillance equipment.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was going to write a bad review but then thought about the current alternative shopping places. I guess I am just a little to picky and old fashion. There is really no other good place to go. Sad as it is...

4
★★★★☆

I was going to write a bad review but then thought about the current alternative shopping places. I guess I am just a little to picky and old fashion. There is really no other good place to go. Sad as it is...

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Pennywise is one of those places that make you feel like you've gone back in time. It has a pharmacy with a phamacist who takes the time to talk and he remembers your name. They sell toiletries and greeting cards, toys and make-up. Downstairs you can get a fishing license and numerous fishing supplies and Western Union money to a friend or pay your electrical bill.

4
★★★★☆

Pennywise is one of those places that make you feel like you've gone back in time. It has a pharmacy with a phamacist who takes the time to talk and he remembers your name. They sell toiletries and greeting cards, toys and make-up. Downstairs you can get a fishing license and numerous fishing supplies and Western Union money to a friend or pay your electrical bill.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Penny Wise Drug, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review