Zi Spa & Salon

★★★☆☆
  • 1859 N Lakewood Dr

    Coeur D Alene, ID 83814

    Map & Directions
  • 208-765-9400

About Zi Spa & Salon

Categories
Hours
Mon-Thu 9:00 AM-6:00 PM,Fri-Sat 9:00 AM-7:00 PM,Sun Closed
Reservations
Make A Reservation

Personal Services

Personal Services
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Disappointing. Staff at the front desk was arguing, very unprofessional and uncomfortable for the guests. A senior staff person or perhaps the owner was blatantly lying to a customer, trying to make up excuses for a bad service. I ended up leaving after too long of a wait.

1
★☆☆☆☆

Disappointing. Staff at the front desk was arguing, very unprofessional and uncomfortable for the guests. A senior staff person or perhaps the owner was blatantly lying to a customer, trying to make up excuses for a bad service. I ended up leaving after too long of a wait.

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I scheduled an appointment for a foil and hair cut and was told that the foil would be $80.00 and $10.00 more if I added a second color. The price was reasonable and is a little more than I've paid in the past but the stylist I was using gives a GREAT haircut. I got caught up in conversation with someone else when I paid at the desk and just handed them a credit card and left. When I got home I realized that they had charged me $135.00 for the service and I had also left the stylist a $10.00 tip not realizing what had happened. I picked up the phone and called thinking they would just make things right and run a new transaction. The woman at the front desk said she didn't know anything about hair but couldn't do anything about the charges. Needless to say, the stylist no longer gets my business even if her haircuts are superb!

1
★☆☆☆☆

I scheduled an appointment for a foil and hair cut and was told that the foil would be $80.00 and $10.00 more if I added a second color. The price was reasonable and is a little more than I've paid in the past but the stylist I was using gives a GREAT haircut. I got caught up in conversation with someone else when I paid at the desk and just handed them a credit card and left. When I got home I realized that they had charged me $135.00 for the service and I had also left the stylist a $10.00 tip not realizing what had happened. I picked up the phone and called thinking they would just make things right and run a new transaction. The woman at the front desk said she didn't know anything about hair but couldn't do anything about the charges. Needless to say, the stylist no longer gets my business even if her haircuts are superb!

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My hubby got me a gift certificate to Zi Spa for my birthday. I was nervous, I had never been to a spa. But called and scheduled a massage, bath, and manicure. The atmosphere was wonderful! I felt very comfortable in the robe they gave me to relax in, and enjoyed some refreshments as well. When it came time for my massage, the masseuse was professional, and quiet. There was no awkward talking, it was all relaxation! The bath was wonderful. Quiet, candlelight, and was just wonderful! The towels were even hot, from the heated towel bars! My only complaint is that the manicure was just okay.. The manicurist didn't do a great job of trimming my nails, and the paint was all over the place.The ladies there just wanted to chat, chat, chat.. where as I felt I wanted more of a relaxation experience, and just enjoy the scenery, and be pampered. Prices overall were pretty good. I would definitely recommend if you want to get away!

4
★★★★☆

My hubby got me a gift certificate to Zi Spa for my birthday. I was nervous, I had never been to a spa. But called and scheduled a massage, bath, and manicure. The atmosphere was wonderful! I felt very comfortable in the robe they gave me to relax in, and enjoyed some refreshments as well. When it came time for my massage, the masseuse was professional, and quiet. There was no awkward talking, it was all relaxation! The bath was wonderful. Quiet, candlelight, and was just wonderful! The towels were even hot, from the heated towel bars! My only complaint is that the manicure was just okay.. The manicurist didn't do a great job of trimming my nails, and the paint was all over the place.The ladies there just wanted to chat, chat, chat.. where as I felt I wanted more of a relaxation experience, and just enjoy the scenery, and be pampered. Prices overall were pretty good. I would definitely recommend if you want to get away!

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experience : My husband gave me a gift card for $110 for our 4th anniversary. I scheduled an appointment and had a great facial cocktail. When it came time to pay, they said there was no record of the gift card. A couple days later, they called and said that they were going to honor it, and said that I could schedule another appointment to use the remaining amount. To make a long story short, they never would honor the remaining amount, and my facial that should've cost me $60, ended up costing me $110. I will not go to zi spa again, and I do not recommend anyone purchasing a gift card, unless you have adequate paperwork to back it up. (don't pay cash!)
No they didn't meet my expectations
No they were not a good deal
No I will never recommend them

1
★☆☆☆☆

experience : My husband gave me a gift card for $110 for our 4th anniversary. I scheduled an appointment and had a great facial cocktail. When it came time to pay, they said there was no record of the gift card. A couple days later, they called and said that they were going to honor it, and said that I could schedule another appointment to use the remaining amount. To make a long story short, they never would honor the remaining amount, and my facial that should've cost me $60, ended up costing me $110. I will not go to zi spa again, and I do not recommend anyone purchasing a gift card, unless you have adequate paperwork to back it up. (don't pay cash!)
No they didn't meet my expectations
No they were not a good deal
No I will never recommend them

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Quality massage therapists! Very professional and discreet. A great place to go before your wedding to feel great on that special day.
Give a day to your mother for Mother's Day. She'll never forget you. They also carry a line of wonderful beauty products. I use them. They are fantastic! Skin never felt better.

PROS: Great staff and great services!
CONS: A little steep..

4
★★★★☆

Quality massage therapists! Very professional and discreet. A great place to go before your wedding to feel great on that special day.
Give a day to your mother for Mother's Day. She'll never forget you. They also carry a line of wonderful beauty products. I use them. They are fantastic! Skin never felt better.

PROS: Great staff and great services!
CONS: A little steep..

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The Zi Spa & Salon is magnificant! And ti's not only for women, I know men who enjoy it just as much as I do! Very calming and peaceful! Simply delightful! The staff is awesome!

5
★★★★★

The Zi Spa & Salon is magnificant! And ti's not only for women, I know men who enjoy it just as much as I do! Very calming and peaceful! Simply delightful! The staff is awesome!

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Zi Spa and Salon is a professional establishment that provieds only the best quality services, treatments and products. Their massages are second to none, they will make you feel fresh and rejuvinated!

5
★★★★★

Zi Spa and Salon is a professional establishment that provieds only the best quality services, treatments and products. Their massages are second to none, they will make you feel fresh and rejuvinated!

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