Independence Home Ctr

★☆☆☆☆
  • 470873 Highway 95

    Sagle, ID 83860

    Map & Directions
  • 208-255-1389

About Independence Home Ctr

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We bought a home from Mike Brown at Independence Home Center, Sagle ID, in 2006. Here is a partial list of problems we've had:
IHC overpriced the site prep work by several thousand dollars so we got our own contractor, saving us thousands of dollars, and our contractor did great. When our cement guy went to pick up materials from IHC, they derided him for his bid amount which was very unprofessional!.
Mike Brown ordered the wrong home for us - seriously, the interior was similar but he failed to tell us that the home we discussed and agreed to purchase was no longer being made by Fleetwood! By the way, Fleetwood went bankrupt so we have absolutely no recourse with that company. We dealt with the issues but we had a room that our 8 foot pool table would not fit in because of it being the wrong size.
Mike Brown promised a Bose surround sound system in our Entertainer series home, and we got a Panasonic. He promised an extended warranty for 7 years and neglected to complete the paperwork. Beware if he hands you a blue piece of paper extolling the FREE 7 YEAR WARRANTY - it is not worth the paper it is printed on. One end of the house, the outlets did not work, or they tripped the breaker frequently. Our electrician discovered a staple going through a wire, underneath the home! Sinks were installed off-center, bathroom lights dangling from the ceiling, kitchen sink leaked, deck leaked (a Mike Brown contractor), roof shingles bulged and needed repair, cracks in walls and ceiling everywhere! I could go on and on. Our subfloor is now broken and will cost hundreds, maybe thousands of dollars to repair. Literally, the particle board has broken and the floor in the living is sagging, under our pool table.. We ordered the Super Good Sense home but didn't get it. It is listed on our order form but Mike Brown denies we requested it. That was worth a $1,000.00 rebate from our electricity provider, which we lost out on - not to mention the additional cost to heat the home. We had walls and corners that were crooked, trim that fell off, mirrors where windows were supposed to be, Our porch and steps that came with the home are peeling and rotting - this was supposed to be Trex decking. The carpet is lifting up in places because it was not laid properly. Some of the repairs that Fleetwood took care of were done half-assed and the workers hired showed up late, if at all, and worked about a 4 hour day (again Mike Brown contractors). Mike Brown has been rude to deal with and just told me to talk to his attorney, using profanity all the while. Please feel free to call me at 208-304-0397 if you want any more information. I would NOT buy a Fleetwood home and more importantly, I would never buy from Independence Home Center or Mike Brown, wherever he might choose to work. We have serious structural problems with our home now and are looking at a lot of money to repair. Mike has had legal problems at other lots (Libby MT) also and once you pay for that home, you are on your own. When you ask him to make things right, he accuses you of trying to get money out of him! Real nice customer service. RUN - don't walk away from Independent Home Center in Sagle Idaho.

1
★☆☆☆☆

We bought a home from Mike Brown at Independence Home Center, Sagle ID, in 2006. Here is a partial list of problems we've had:
IHC overpriced the site prep work by several thousand dollars so we got our own contractor, saving us thousands of dollars, and our contractor did great. When our cement guy went to pick up materials from IHC, they derided him for his bid amount which was very unprofessional!.
Mike Brown ordered the wrong home for us - seriously, the interior was similar but he failed to tell us that the home we discussed and agreed to purchase was no longer being made by Fleetwood! By the way, Fleetwood went bankrupt so we have absolutely no recourse with that company. We dealt with the issues but we had a room that our 8 foot pool table would not fit in because of it being the wrong size.
Mike Brown promised a Bose surround sound system in our Entertainer series home, and we got a Panasonic. He promised an extended warranty for 7 years and neglected to complete the paperwork. Beware if he hands you a blue piece of paper extolling the FREE 7 YEAR WARRANTY - it is not worth the paper it is printed on. One end of the house, the outlets did not work, or they tripped the breaker frequently. Our electrician discovered a staple going through a wire, underneath the home! Sinks were installed off-center, bathroom lights dangling from the ceiling, kitchen sink leaked, deck leaked (a Mike Brown contractor), roof shingles bulged and needed repair, cracks in walls and ceiling everywhere! I could go on and on. Our subfloor is now broken and will cost hundreds, maybe thousands of dollars to repair. Literally, the particle board has broken and the floor in the living is sagging, under our pool table.. We ordered the Super Good Sense home but didn't get it. It is listed on our order form but Mike Brown denies we requested it. That was worth a $1,000.00 rebate from our electricity provider, which we lost out on - not to mention the additional cost to heat the home. We had walls and corners that were crooked, trim that fell off, mirrors where windows were supposed to be, Our porch and steps that came with the home are peeling and rotting - this was supposed to be Trex decking. The carpet is lifting up in places because it was not laid properly. Some of the repairs that Fleetwood took care of were done half-assed and the workers hired showed up late, if at all, and worked about a 4 hour day (again Mike Brown contractors). Mike Brown has been rude to deal with and just told me to talk to his attorney, using profanity all the while. Please feel free to call me at 208-304-0397 if you want any more information. I would NOT buy a Fleetwood home and more importantly, I would never buy from Independence Home Center or Mike Brown, wherever he might choose to work. We have serious structural problems with our home now and are looking at a lot of money to repair. Mike has had legal problems at other lots (Libby MT) also and once you pay for that home, you are on your own. When you ask him to make things right, he accuses you of trying to get money out of him! Real nice customer service. RUN - don't walk away from Independent Home Center in Sagle Idaho.

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