Down To Earth Floral & Gifts

★★☆☆☆

About Down To Earth Floral & Gifts

Hours
Mon-Thu 9am-5:30pm, Fri 9am-5:30am, Sat 10am-3pm

Shopping

Shopping
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1568 W Broadway St 101 Idaho Falls, ID

2.0 2
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Very poor service! I placed my order through 1-800-flowers, I did not pick and choose which local vendor would get the business. Now I would be a little more choosey.
Here are the problems:

1. They called my wife and left a message to say they couldn't find our house.

2. When I called back they said they knocked and nobody was home (They can't commit to the same lie?) I know for a fact they didn't come by because we were home all morning, and I was expecting them. Our doorbell can be heard anywhere in the house. Plus I usually hear cars pull in the driveway. No attempt was made! Just tell us if you don't know where our street was! But they wanted it to be our fault, so they use the story that we were not home. LIARS!

3. I told them I would just pick up the flowers then. I asked them to waive the delivery fee. But they insisted a delivery was made. When I brought up the inconsistency in their story, the owner said "FINE, GIVE HIM HIS $3 BACK, I DON'T CARE" Then the girl at the cash register fumbled and was like "I don't know where to find $3..." then kept fumbling till I just walked out.
But the $3 was nothing compared to their horrible attitudes and lies. They are so bad at lying too!

4. Later, I also realized we didn't get the chocolates I ordered. All in all, I was short-changed much more than just $3. Stay away from this business, there are plenty of local businesses that do want your business and will work hard an earn it from you. This is not one of those businesses. Every review I am reading about them on the internet is a complaint! One of them, even had a response from Down To Earth, saying how the customer was wrong, and they were right. That right there says everything!

1
★☆☆☆☆

Very poor service! I placed my order through 1-800-flowers, I did not pick and choose which local vendor would get the business. Now I would be a little more choosey.
Here are the problems:

1. They called my wife and left a message to say they couldn't find our house.

2. When I called back they said they knocked and nobody was home (They can't commit to the same lie?) I know for a fact they didn't come by because we were home all morning, and I was expecting them. Our doorbell can be heard anywhere in the house. Plus I usually hear cars pull in the driveway. No attempt was made! Just tell us if you don't know where our street was! But they wanted it to be our fault, so they use the story that we were not home. LIARS!

3. I told them I would just pick up the flowers then. I asked them to waive the delivery fee. But they insisted a delivery was made. When I brought up the inconsistency in their story, the owner said "FINE, GIVE HIM HIS $3 BACK, I DON'T CARE" Then the girl at the cash register fumbled and was like "I don't know where to find $3..." then kept fumbling till I just walked out.
But the $3 was nothing compared to their horrible attitudes and lies. They are so bad at lying too!

4. Later, I also realized we didn't get the chocolates I ordered. All in all, I was short-changed much more than just $3. Stay away from this business, there are plenty of local businesses that do want your business and will work hard an earn it from you. This is not one of those businesses. Every review I am reading about them on the internet is a complaint! One of them, even had a response from Down To Earth, saying how the customer was wrong, and they were right. That right there says everything!

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.

I have mixed feelings about this shop. The upside is that they have a fabulous array of flowers and small plants. All of the greenery is healthy and in good shape. The prices are decent and the shop is easy to find. The downside is that the salespeople arent always as friendly and helpful as Id like. They arent rude or anything, they just arent as outgoing as I would like to see. Otherwise, the shop is a good place.

3
★★★☆☆

I have mixed feelings about this shop. The upside is that they have a fabulous array of flowers and small plants. All of the greenery is healthy and in good shape. The prices are decent and the shop is easy to find. The downside is that the salespeople arent always as friendly and helpful as Id like. They arent rude or anything, they just arent as outgoing as I would like to see. Otherwise, the shop is a good place.

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