Heritage Door and Window

★★☆☆☆

Home & Garden

Home & Garden
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There salesman and office help were great but there installers were either late, didn't call, or just didn't show up. I lost so much money and time using this company. It's a wonder how they stay in business with the installers they have. DON'T USE THIS COMPAINY!!!!!

1
★☆☆☆☆

There salesman and office help were great but there installers were either late, didn't call, or just didn't show up. I lost so much money and time using this company. It's a wonder how they stay in business with the installers they have. DON'T USE THIS COMPAINY!!!!!

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It took two weeks for them to send Nick to measure my window for a replacement pane, During that time I called three times to remind the company that I had received no call back to schedule. After Nick finally came to measure my window, he said the cost would $200 and take a week to receive. I had to call after that time period see if the window had arrived. "Oh, it's been here two days. Nick will put it in this afternoon." Nick called later to say he wouldn't get to it (Friday), but would come Saturday. On Saturday, no Nick, no call. This Monday 8/2, 3:00 in the pm. I have heard nothing. I'm NOT calling again. Going somewhere else. Still have broken window, unable to put the air conditioner in. Do not go to Heritage Window and Door!

1
★☆☆☆☆

It took two weeks for them to send Nick to measure my window for a replacement pane, During that time I called three times to remind the company that I had received no call back to schedule. After Nick finally came to measure my window, he said the cost would $200 and take a week to receive. I had to call after that time period see if the window had arrived. "Oh, it's been here two days. Nick will put it in this afternoon." Nick called later to say he wouldn't get to it (Friday), but would come Saturday. On Saturday, no Nick, no call. This Monday 8/2, 3:00 in the pm. I have heard nothing. I'm NOT calling again. Going somewhere else. Still have broken window, unable to put the air conditioner in. Do not go to Heritage Window and Door!

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We found a good selection of products here when we did some recent remodeling. They have an average sized collection of merchandise to choose from. Their products are good quality and the service was good. The thing I didn't like was that the doors were very similar. I was looking for something completely unique and very ornate. I didn't find exactly what I had pictured in my mind. But I did find something else that I like. I probably won't go back but I think that's only because our styles didn't match.

3
★★★☆☆

We found a good selection of products here when we did some recent remodeling. They have an average sized collection of merchandise to choose from. Their products are good quality and the service was good. The thing I didn't like was that the doors were very similar. I was looking for something completely unique and very ornate. I didn't find exactly what I had pictured in my mind. But I did find something else that I like. I probably won't go back but I think that's only because our styles didn't match.

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