Goodwill

★☆☆☆☆
  • 1465 S Vinnell Way

    Boise, ID 83709

    Map & Directions
  • 208-378-9924

Personal Services

Personal Services
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I have several unpleasant circumstances with the Vennel store in Boise.

1. Charged me for stuff did not buy and won't refund the money.

2. Purchased items that were overpriced and broke down in less than 30 days.

3. Called to see if item was still available and when arrived from long distance of travel - the item was sold. I promised something to a very sick person and sadly returned without it. Because someone said they still had the item and it was sold or being sold while I was making my way to the store. What? You guys cannot hold something for 20 minutes. I have nothing good to say about this Goodwill store and I want is my little money back because I do not plan to go there in the near future. Yes, I will probably make a big deal for the $11.00 that you guys owe me (I believe itis illegal for charging a
credit card for items that have not been purcahsed).

All of us in Boisse give a lot of donations to the Goodwill store and I feel this is no way to say thank you for all the donations that all of us give. I plan to change my direction of donations and it won't be to the Goodwill Industry.

So sadly, goodbye and God Bless all the little people who get short changed at your Boise Goodwill store.

Regards,

Betty Moore

Customer Satisfaction is really the main complaint.

0
★☆☆☆☆

I have several unpleasant circumstances with the Vennel store in Boise.

1. Charged me for stuff did not buy and won't refund the money.

2. Purchased items that were overpriced and broke down in less than 30 days.

3. Called to see if item was still available and when arrived from long distance of travel - the item was sold. I promised something to a very sick person and sadly returned without it. Because someone said they still had the item and it was sold or being sold while I was making my way to the store. What? You guys cannot hold something for 20 minutes. I have nothing good to say about this Goodwill store and I want is my little money back because I do not plan to go there in the near future. Yes, I will probably make a big deal for the $11.00 that you guys owe me (I believe itis illegal for charging a
credit card for items that have not been purcahsed).

All of us in Boisse give a lot of donations to the Goodwill store and I feel this is no way to say thank you for all the donations that all of us give. I plan to change my direction of donations and it won't be to the Goodwill Industry.

So sadly, goodbye and God Bless all the little people who get short changed at your Boise Goodwill store.

Regards,

Betty Moore

Customer Satisfaction is really the main complaint.

 

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