Idaho Sewing & Vacuum Center

★★★★☆
Sewing and Vacuum Center.
  • 4500A W Overland Rd

    Boise, ID 83705-2813

    Map & Directions
  • 208-338-0144

About Idaho Sewing & Vacuum Center

Hours
Mon-Fri 9am-6pm, Sat 10am-5pm

Shopping

Shopping
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3.5 8
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They were great to work with. they helped me when others would not. Stephanie took the time to show me how my machine worked after they repaired it when another dealer could not do it

5
★★★★★

They were great to work with. they helped me when others would not. Stephanie took the time to show me how my machine worked after they repaired it when another dealer could not do it

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After going to this store for 12 years and Having Perry work on my Vacuum equipment, I will not be going back. I dropped off my machine 3 weeks ago for anon-working power head, and a tune-up (estimate written for $49 for tuneup plus parts)was told Perry had left and was in Nampa in his own store. Still since I had received great service in the past I left my unit and was told to pick it up in a week. No phone call, so went in. Told the hose was bad, and needed replaced, asked about the no phone call and was told "yeah I should have called but...." Then said he would source a hose and if he had trouble or couldn't find one he would call. 2 weeks later I go to pick it up( still no interim call) and they had done nothing to my machine. It sat there for 3 weeks with zero communication from the staff or mgt. Said they had not yet found a source for the hose. ( I found one on EBAY for $80) . Then the young man said well I can have the tune up done for you by late this afternoon. Really? after 3 weeks and you have done nothing now you can get right on it in a few hours? In this economy, I would hope that independent operators would value a return customer better than this. I won't go back and will find Perry, who always communicated well and over delivered and under promised. I wish these folks good luck if this is the best they can do for a customer. See ya soon Perry!!

1
★☆☆☆☆

After going to this store for 12 years and Having Perry work on my Vacuum equipment, I will not be going back. I dropped off my machine 3 weeks ago for anon-working power head, and a tune-up (estimate written for $49 for tuneup plus parts)was told Perry had left and was in Nampa in his own store. Still since I had received great service in the past I left my unit and was told to pick it up in a week. No phone call, so went in. Told the hose was bad, and needed replaced, asked about the no phone call and was told "yeah I should have called but...." Then said he would source a hose and if he had trouble or couldn't find one he would call. 2 weeks later I go to pick it up( still no interim call) and they had done nothing to my machine. It sat there for 3 weeks with zero communication from the staff or mgt. Said they had not yet found a source for the hose. ( I found one on EBAY for $80) . Then the young man said well I can have the tune up done for you by late this afternoon. Really? after 3 weeks and you have done nothing now you can get right on it in a few hours? In this economy, I would hope that independent operators would value a return customer better than this. I won't go back and will find Perry, who always communicated well and over delivered and under promised. I wish these folks good luck if this is the best they can do for a customer. See ya soon Perry!!

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.

Well, after going to Idaho Sew and Vac for years to get my vacuum fixed and get parts for it (unfortunately the FilterQueen), I just found out that "Perry" left. He was the greatest guy, and nice. I don't sew or use anything else in the store, but Perry's expertise, excellent customer service and a fair business man. I will miss him greatly. They say he opened his own business in Nampa called Abbott's. Can't find it or him anywhere. Can anyone help find Perry?????

3
★★★☆☆

Well, after going to Idaho Sew and Vac for years to get my vacuum fixed and get parts for it (unfortunately the FilterQueen), I just found out that "Perry" left. He was the greatest guy, and nice. I don't sew or use anything else in the store, but Perry's expertise, excellent customer service and a fair business man. I will miss him greatly. They say he opened his own business in Nampa called Abbott's. Can't find it or him anywhere. Can anyone help find Perry?????

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1 out of 1 people found this review helpful.

.

I've read the reviews and I'd say that how you feel about this store depends on each experience. I've noticed a change since I first went to this store but it still doesn't explain why after I was asked to teach and submitted lesson plans they stole my plans word for word and started teaching the classes. I do like their selection but it's not my first stop and I don't go out of my way to shop from them. I'm really angry that I wasn't offered an explanation and that they are teaching from my hard work without any acknowlegement of who actually wrote the material. Not that much has changed from 2005. The new owners are just sneaker about it.

2
★★☆☆☆

I've read the reviews and I'd say that how you feel about this store depends on each experience. I've noticed a change since I first went to this store but it still doesn't explain why after I was asked to teach and submitted lesson plans they stole my plans word for word and started teaching the classes. I do like their selection but it's not my first stop and I don't go out of my way to shop from them. I'm really angry that I wasn't offered an explanation and that they are teaching from my hard work without any acknowlegement of who actually wrote the material. Not that much has changed from 2005. The new owners are just sneaker about it.

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1 out of 1 people found this review helpful.

.

I have spent thousands of dollars and this store and feel I have received great attention, teaching, helpful tricks and much more. I love Stewart & Stephanie and all of their staff are wonderful as well. Can highly recommend this place. They keep helping long after your check was written!

5
★★★★★

I have spent thousands of dollars and this store and feel I have received great attention, teaching, helpful tricks and much more. I love Stewart & Stephanie and all of their staff are wonderful as well. Can highly recommend this place. They keep helping long after your check was written!

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0 out of 1 people found this review helpful.

.

I love this store. The people who work there are very helpful and are always ready to help you. Stewart is always very willing to answers questions and help you if you have a problem. In the past there were some issues with some of the staff but Stewart has been working very hard to change this. He wants his customers to be happy and enjoy coming into the store. So if you have had a bad experience in the past I would urge you go in and see the changes.

5
★★★★★

I love this store. The people who work there are very helpful and are always ready to help you. Stewart is always very willing to answers questions and help you if you have a problem. In the past there were some issues with some of the staff but Stewart has been working very hard to change this. He wants his customers to be happy and enjoy coming into the store. So if you have had a bad experience in the past I would urge you go in and see the changes.

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1 out of 2 people found this review helpful.

.

Hmm...reading the past reviews, I would encourage you to visit before determining a rank for this business. You see, since 2005 there is a new owner. Stuart and his wife are customer service oriented. The shop expanded and now includes fabrics plus sewing classes. BabyLock and Pfaff two brands found here. Many vacuums brands of assorted shapes and sizes reside under the flat store roof.

4
★★★★☆

Hmm...reading the past reviews, I would encourage you to visit before determining a rank for this business. You see, since 2005 there is a new owner. Stuart and his wife are customer service oriented. The shop expanded and now includes fabrics plus sewing classes. BabyLock and Pfaff two brands found here. Many vacuums brands of assorted shapes and sizes reside under the flat store roof.

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1 out of 2 people found this review helpful.

.

My mom and I have literally spent thousands of dollars at this store and still deal with snotty customer service. I just don't get that. Their customer service needs some work. Otherwise, for Babyloc machines, a good option. I also bought my Miele vacuum cleaner there and have had okay help/service with that. Just not my favorite group of people running a store with brands that I happen to like. Oh, just wanted to add that they carry thread, notions, and a selection of quiliting fabric and embroidery software.

3
★★★☆☆

My mom and I have literally spent thousands of dollars at this store and still deal with snotty customer service. I just don't get that. Their customer service needs some work. Otherwise, for Babyloc machines, a good option. I also bought my Miele vacuum cleaner there and have had okay help/service with that. Just not my favorite group of people running a store with brands that I happen to like. Oh, just wanted to add that they carry thread, notions, and a selection of quiliting fabric and embroidery software.

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1 out of 2 people found this review helpful.

Message from Idaho Sewing & Vacuum Center

Idaho Sewing and Vacuum center serves Boise and surrounding areas. We Started in 1997 with a goal to bring great customer service and value to the Treasure Valley. Since then, we have added on twice and brought in many new products such as notions and a great selection of threads.

In January of 2006, Stuart and Stephanie bought Idaho Sewing and Vacuum and have a goal to bring you more great products and services to keep you sewing. If you have any question or comments, feel free to call or stop in.

Provided_by_yp_88_25

Key Points

  • Sewing and Vacuum Center.
 

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