Image Auto Sales

★☆☆☆☆
  • 9176 W Fairview Ave

    Boise, ID 83704

    Map & Directions
  • 208-322-3955

About Image Auto Sales

Hours
Daily 8am-6pm

Automotive

Automotive
More choices in Boise:
Resultset_next

Combs Car Corral

9640 W Fairview Ave Boise, ID

Resultset_next

Easy Auto Sales

6410 W Fairview Ave Boise, ID

1.0 2
Hi! Sign in to let us know how Image Auto Sales was?
Write a Review
.

Never shopping there again! Sold me a truck with all factory recommended maintenance done. Told me worry free driving for the next 30,000 miles. Well 216 miles later I'm dumping oil and have to have the truck towed. Go back to image to ask for help. Absolutely none provided. Gave me the number for the place they get work done on their vehicles and did not offer me anything for my troubles. I made it easy on these guys too, they did not have to finance me. I brought them a cashiers check for the full $6500 and didn't try to drop the price at all.

On their web site it says:

"Get all the things you need with your new pre-owned vehicle. The things you should not have to ask for, including:
FULL TANK OF GAS
ALL MANUFACTURER RECOMENDED MAINTENANCE IS UP TO DATE. VEHICLE IS READY TO YOUR NEXT MAINTENANCE INTERVAL
VEHICLE HISTORY REPORT
4 OIL CHANGES*
3 Months/3,000 Mile WARRANTY**
*up to 5 quarts standard motor oil
**for vehicles 10 years old or newer and less than 100,000 miles"

My vehicle is 14 years old so I did not expect the warranty. However they did offer me 1 free oil change. Wish I would have seen the absolute lie on their website before buying. I left with less than a half tank of gas, they kept the vehicle history report, and like I said gave me 1 free oil change.

Thanks for the terrible experience Matt at Image Auto Boise.

Do your self a favor and go somewhere else to look for your next used vehicle.

1
★☆☆☆☆

Never shopping there again! Sold me a truck with all factory recommended maintenance done. Told me worry free driving for the next 30,000 miles. Well 216 miles later I'm dumping oil and have to have the truck towed. Go back to image to ask for help. Absolutely none provided. Gave me the number for the place they get work done on their vehicles and did not offer me anything for my troubles. I made it easy on these guys too, they did not have to finance me. I brought them a cashiers check for the full $6500 and didn't try to drop the price at all.

On their web site it says:

"Get all the things you need with your new pre-owned vehicle. The things you should not have to ask for, including:
FULL TANK OF GAS
ALL MANUFACTURER RECOMENDED MAINTENANCE IS UP TO DATE. VEHICLE IS READY TO YOUR NEXT MAINTENANCE INTERVAL
VEHICLE HISTORY REPORT
4 OIL CHANGES*
3 Months/3,000 Mile WARRANTY**
*up to 5 quarts standard motor oil
**for vehicles 10 years old or newer and less than 100,000 miles"

My vehicle is 14 years old so I did not expect the warranty. However they did offer me 1 free oil change. Wish I would have seen the absolute lie on their website before buying. I left with less than a half tank of gas, they kept the vehicle history report, and like I said gave me 1 free oil change.

Thanks for the terrible experience Matt at Image Auto Boise.

Do your self a favor and go somewhere else to look for your next used vehicle.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased a 2000 Suburban through Image Auto Sales. They promised at the time of sale to fix some existing problems on the car. We have been calling and have even taken the car in several times since and NONE of the problems have been fixed. The car had a rattling vibration under the carriage when test driving it. The sales manager assured us that the car had been checked out and that there were no major problems with the vehicle. He said the shaking was probably because the car had just come off the truck and the tire had to be loosened for that, and they probably just weren't tightened back on. He assured us that any problems would be taken care of (including a rip in the leather and a power window that will not roll down). When we took the car in for a second opinion, it needed $1300 in repairs and the shop said there was no way Image didn't know about the problems, because they were very obvious as soon as you raise the car to look under it. The sales manager hasn't stood behind any of his promises and it has been over two years. We will never buy from Image again.

PROS: None worth the risk
CONS: Dishonest, repairs never performed, car sold with many problems

1
★☆☆☆☆

We purchased a 2000 Suburban through Image Auto Sales. They promised at the time of sale to fix some existing problems on the car. We have been calling and have even taken the car in several times since and NONE of the problems have been fixed. The car had a rattling vibration under the carriage when test driving it. The sales manager assured us that the car had been checked out and that there were no major problems with the vehicle. He said the shaking was probably because the car had just come off the truck and the tire had to be loosened for that, and they probably just weren't tightened back on. He assured us that any problems would be taken care of (including a rip in the leather and a power window that will not roll down). When we took the car in for a second opinion, it needed $1300 in repairs and the shop said there was no way Image didn't know about the problems, because they were very obvious as soon as you raise the car to look under it. The sales manager hasn't stood behind any of his promises and it has been over two years. We will never buy from Image again.

PROS: None worth the risk
CONS: Dishonest, repairs never performed, car sold with many problems

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

NEW OWNER My name is Dan Burrup and I am the new owner of Image Auto Sales. I purchased the dealership in May, 2010. I cannot speak to the details of this complaint because I was not owner at the time. I can assure the public that I will work with integrity in all of my dealings. I welcome any customer to speak directly to me to resolve any issues.

Message from Image Auto Sales

My name is Dan Burrup and I am the new owner of Image Auto Sales. I purchased the dealership in May, 2010. I cannot speak to the details of the complaint dated in 2005 because I was not owner at the time. I can assure the public that I will work with integrity in all of my dealings. I welcome any customer to speak directly to me to resolve any issues.

 

Wait, you're the expert.

If you've been to or used Image Auto Sales, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review